Fantastic service my first time going. They were recommended to me by a family member. Jerry is on top of everything. I asked them to install a trailer hitch and it turns out I ordered the wrong one. "No problem." He worked with me on finding the right model, and squeezed me in the day after I got it because he knew I had travel plans. Completely professional and good quality work. read more

I won't go through the long saga of my 2011 Subaru Legacy, but will just say that I put my faith and trust in Ralph and his team at Farrows, and they delivered. The car needed a complete assessment of the engine cylinder heads and a question of whether the challenges, length of time, repairs needed and expense would be worth the money. In the end, I decided it was all worth it, largely because I trusted Ralph and his team. I found Farrow's to be thorough, knowledgeable, honest, and communicative. Not so from a local dealer's Subaru service department which may have actually contributed to the problems with the engine (but I'll never know that for sure). My car was with Ralph and team for almost two months. Ralph never sugar coated anything -- was forthcoming about the time it would take for parts, repairs, etc, and the costs. They were diligent in working to diagnose the root cause, not just symptoms, to get it right. I picked up my car yesterday and needless to say: it's running great -- like having a completely new car (at 120k miles in). I would highly recommend Farrow's to anyone and will continue to bring my car there. A huge thank you to Ralph and master technician Bernie; can't say enough good things about them. Here's to the next 100k miles! read more

Jerry', Mo and their team are incredible. They're honest, quick to help, and price everything fairly. They've advised me several times - it's rare I trust someone as many will lie and mislead you but they're great (my dad's a mechanic and has confirmed they advise me properly). Highly recommend you go to them for inspections and any auto problems. read more

Helped me out with my car. Im not good with cars, something was leaking in my engine couldn't tell you what but they figured it out. Reasonable prices. read more

Using for over 40 years. Small town operation that does a lot of business open 24hrs.

Jerry runs a tight ship here. He and his service staff are top notch. He is fast, responsive, courteous, personable, and their rates are very fair. Highly recommended! read more

I love the service at Farrow's. It's my go to for any car trouble and pricing is fair for the area.

Very highly recommended. These guys went above and beyond in terms of quality of service. I was away on vacation and they rushed to get the car back to me fully detailed and sparkling inside and out! It really was an exceptional job. I've been a happy customer for years - but this latest job was another example of great service at a very fair price. I will never go anywhere else! read more

I've been having my two cars serviced at Farrows for about six years and they've been consistently excellent. They're human and occasionally they've gotten something wrong. But the true test of a good business isn't just how well they do things, it's how well they handle things when things go wrong. And Farrows has always either gotten things right, or they've quickly and cheerfully made them right. Another kudos of Farrows is how often they've told me I DON'T need something done, because they're looking out for me as their long-term customer, not just out to make a quick buck. So....trustworthy. The only small downside to Farrows is that as a small garage -- which, really, is a plus -- there is often a wait and you need to book time a little in advance. But this is a small price to pay for quality, customized service. Talk to Jerry, he'll take great care of you. read more

Amazing, fast and reliable service. Pleasantville is lucky to have Farrow's Auto Service. Highly recommend.

I've been going to Farrows for nearly 3 years and continue to recommend them to anyone who needs car service. Today I showed up with low pressure in my tire and they quickly found the screw that created the leak, plugged and tested it, and checked the air in the other tires. I was back on the road in 15 minutes. Jerry is always wonderful- so friendly, knowledgeable, and timely. Juan did a great job finding and fixing the problem. These guys are the best! read more

I called Farrow's on a hot summer afternoon. My car was making strange sounds and had a bad burning smell. They took my call and said come right over. Steve could not have been nicer and more helpful. read more

Farrow's Auto Service - To the rescue! - Auto Repair Near Me - Pleasantville, New York

I live out of state and was local for a funeral when my car started leaking radiator fluid. The last thing I needed was to be worrying about my car! Thankfully, I found Farrow's through some online research and am so appreciative that Jerry and his team got me back on the road as soon as possible. They went above and beyond to get the parts needed and cause as little inconvenience to me as possible. They were honest, fair and reliable and I really can't thank everyone at Farrow's enough. My car is running great now and was able to make the long drive home! Highly recommend!!! read more

These are the BEST!! All the mechanics are terrific, but especially Gerry. As a woman, I am extremely dependent on my car and the mechanics that help keep it running. Gerry's group of men are all terrific. Starting with Adrienne who is in charge of the towing and picking up the car. When I called yesterday around 3:00, I immediately called my regular mechanic, when I was directed to leave a voicemail. I then called the dealer, where I knew it would be very expensive, but I was desperate, standing outside a car that wouldn't start. At the dealer, I was also directed to a voicemail. They never called back. My mechanic called me back 3 hours later. Meanwhile, I called Gerry. He picked up the phone and asked how he could help. He made arrangements to tow my car to his garage. He called when it arrived and told me he would work on it today - Saturday! He called me at 12:00 to give me the news and to tell me he would try to get it back to me today, but he had to order a part. Please don't call during the day, so he could work on the car. He would call me when it was finished. He called at 3:15 to tell me it was done!! Come get it!. On the phone he went through the bill, item by item explaining every penny. I have never been so impressed. Everything was done and the car is now in my garage. I asked if I could tip the guys that worked on the car and they all told me - please write a review on Yelp. So that is what i just did. I hope I don't make them so successful they won't have time for me. read more

I've been a customer here the last few years. I've never had such strong feelings about a garage before - but Farrows is the real deal. They do fantastic work no matter how big or small the job is. They are easy to work with and I've never felt treated unfairly by any of the employees. If you're looking for a reliable shop, look no further! read more

There's a reason why these guys are ranked the best mechanic shop in Westchester! Whether you need anything from the basics of tires, brakes, wheel alignment OR heavy duty engine work...you can trust Farrows. I've been going to Farrows for over 4 years now and they still have the same awesome team! It took some time for me to find a shop where I can drop the car off and be at ease. Look no further and stop in to talk to Nick, he'll take good care of you! read more

Least expensive gas in Chappaqua/Pleasantville AND same price cash or credit. I don't know why everyone in the area doesn't get their gas here. Have never used the service station so can't speak to that but the gas piece is the best in the area. read more

These guys knocked it out of the park. They let me know exactly what I needed to pass inspection and gave me a detailed explanation of what they would be working on and what should be taken care of down the road. They even had time to help me fix an issue with my trunk not closing right! Super friendly, thorough, and honest. Highly recommend and will be coming back for future service. read more

Been using Farrows for years. Reasonably priced and Tony, the head mechanic does excellent work. Ownership is terrific too.

We love these guys. They are square wig you and do a good job for a good price. Wednesdays are 5 cent off days. If you need service, go here. read more

Farrow's Auto Service - Auto Repair Near Me - Pleasantville, New York

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I have been a Farrow's customer for years and have always been satisfied. I am an amature mechanic and engineer and so I am very fussy about my cars. Farrows has worked on all our family vehicles from aging Hondas to my Ford track car and even my Jaguar. My highest recommendation. read more

I went to Farrow's last week to get second opinion on either my tire can be patched up as I had a nail in it or if I needed a new tire (another Auto shop said it's not possible to fix it and told me I have to get a new tire, which would cost about $250 as opposed to patching it witch costs $25). Tony listened to my concerns and saved me over $200. Great job!!! read more

FARROWS COMES THRU AGAIN! I had an appointment for an inspection this morning. It was going to be a little while before my ride could pick us up. I asked if my little girl and I could wait in the car. Nick looked at us and said give me 15 minutes I will have you in and out. it brought tears to my eyes. In a world where there is so much turmoil it is nice to know some people can still show human kindness AND run a business. This station is two for two with me. I just recently moved to the area. My car broke down, I was stuck with my two little kids. Once the tow truck came & jumped me they said I needed a battery right away, not to turn my car off. I was referred to Farrows who took care of me and changed the battery immediately. Somebody hit my car leaving me with a lot of scratches, a broken side view mirror and a broken taillight. I learned they were affiliated with an auto body shop. told me to come down to check out the car. What a wonderful experience. Tony saves me money by telling me how I could buff the scratches out myself then gave me a reasonable price to fix the rest. The parts came the next day and he was able to squeeze me in. And who says mechanics aren't honest!!! LOL It's hard starting over when you move I am just so grateful that we have a place that will service our cars. The gas is reasonably priced and the same for cash or credit. read more

I've been going to Farrow's for about 4 years. These guys take care of you. Nick is a nice guy and is always willing to help. I've had both of my BMW's serviced there and they always do right by my wife and me. I've never written a review before but since I'm moving out of the area, I felt compelled to to give a review. I recommend this place highly. read more

For over 15 years I always bring my two high end cars to be serviced by Moe and his team. They provide the absolute best service. They are speedy, efficient and provide the most reasonable fees. Moe the owner has provided excellent collision services too! read more

Such nice and helpful people. I came in last minute one morning before a trip when my tire pressure light went on. Quickly i was tended to and my tires were checked and i was on my way. I really appreciate the quick and last minute help before my trip. Great place right in town! read more

Moe, Tony and the boys have always been easy to deal with and trustworthy. Farrow's is my "go to " place for both my cars. read more

Mo and Tony are honest mechanics fostering relationships with the community. I wish other businesses would learn a thing or two from these guys. They work with you around scheduling and truly care about keeping you on the road. It isn't the kind of place that just mills you through and milks your wallet, Farrow's Auto Service is the kind of place that makes Pleasantville such a wonderful town to be a part of. read more

My car wouldn't start so I called Farrows (I was less than a mile from the shop). Moe and Bernie came within 5 minutes of my call, examined the car and determined that I needed a new starter motor. Moe ordered the part immediately and Bernie installed it right in the parking lot of Key Foods. When I got to the shop to pay my bill, Moe gave me a HUGE discount on the job. They were kind, fast, and professional. I was so shocked that the process was so quick and relatively painless. I felt like this is the level of care and attention that a family member would receive. Beyond impressed! read more

I recently brought my Jeep to Farrow's Auto Service on Manville Road in Pleasantville, NY. What amazing service! Usually going to a new mechanic makes me feel nervous and skeptical because I fear being taken advantage of... that was not my experience here. The mechanic who worked on my vehicle, Nick, was very patient and attentive with me and all my questions while I was there. He even took the time to explain my car questions that had nothing to do with the job he was working on. My car's service was even complete in a timely manner. I have found my new favorite local mechanic and I highly recommend Farrow's Auto Service to anyone in need of a mechanic. read more

These guys are so nice, friendly, helpful and punctual. Very happy with their service!

I've been using Farrows for more than a dozen years. They are knowledgeable and dependable. Their work has always been excellent.

I drive from Westhampton to Pleasantville 3 times a week to work. This morning an orange cone flew out and hit my side view mirror and the glass popped out. It was the scariest ride to work I've ever had. I never knew just how important those mirrors are. I work right next door to Farrow's and my boss uses them for everything. I drove straight there and asked for help. I drive a Hyundai Ioniq hybrid and there are very few of them in this country. Somehow Farrow's was able to take a mirror they had in the shop and rig it up for at least a temporary fix. They refused to charge me. They are always helpful and smiling when I stop in for my daily soda but this goes way beyond that and i recommend them to anyone who is looking for an honest, knowledgeable service station. read more

Dealing with this place was a horrible experience. I took my car here to get the window repaired. It would no longer roll up. When I picked it up I tried the window and it was stiff but it worked. Later that same night the exact same problem recurred. I called to say that it had not been fixed and I wanted my money back. The man I spoke to, Moe, said he'd fixed it himself and would not give me my money back and if I tried to cancel the payment by the credit card company he would just bill me again. He said I should have to pay for his time apparently because he considers the car fixed even if I didn't. So I got into a shouting match with him over the phone, and I couldn't believe he talked to his customers this way. He said he has plenty of business, implying he didn't have to care what I as his customer thought of him. His invoice has printed on it: "All our work is guaranteed," but when I asked about that he said it's only if there are parts replaced that they're guaranteed. All he would do is not charge any more labor costs to redo the repair. I recommend avoiding Farrow's like the plague. My fondest wish is that Moe's behavior comes back to haunt him, and that he learns to treat his customers with respect. read more

Honest and reliable, they make solid repairs. Costs more than some nearby places, and is worth it. Call ahead to arrange a time to bring your car in because they sometimes have a short backlog. read more

I have used Farrows on occasion for auto repair as it is local but I wanted to post this review because they helped me out in the clutch. A little while ago I was having an electrical problem with my car which became progressively worse. Sure enough.. I was gassing up at Farrows and when I attempted to restart the car..nothing. One of the shop workers came out (I think his name was Moe) and sensing my predicament inquired as to the problem. He told me he would take a look at it and fit me in his afternoon work schedule. Sure enough the other mechanic Tony called me back a short time later and informed me the aftermarket car burglar alarm was improperly wired and remedied the problem. Tony was helpful, friendly and informative. I really appreciated these guys going out of their way and even offered coffee and a big cop donut. Farrows is known for being a busy shop.. but maybe its because people like the way they are treated there and keep coming back. Thanks guys. read more