Always an excellent staff that is knowledgeable and efficient. My go-to for Fed Ex shipping neeeds.read more

I've been to this location twice within the last week. The first time I came in I needed to get…read moresomething printed really quickly and leave (I had to be someone at 11 and it was around 10:40ish) Carlton greeted me and helped me get what I needed and I made it on time. The second time I went in Carlton was there and once more saved the day with his quick thinking skills!! HUGE thank you to CARLTON!!! Lacey was also there with Carlton and I overheard her helping a customer with a new machine. She was a book of knowledge. You have such a great team at this location. Thanks for all that you do!!

Needed to send return, mgr there scanned code off my phone and i was done in less than 2 minutes…read more Very nice to have professional service with someone who understands the operations of their job. Thank you!

NEVER USE THIS STORE!!!…read more This store has TERRIBLE service. The store manager's name is Jasmine. She was incredibly rude and threw my package onto the floor because she said it was too heavy for them to take and to prove her point she picked it And dropped it. When I complained about her rudeness and how she threw my package on the ground, she said she was going into the back to call the police on me. I waited around for the police to show, but they never did. I demanded the owner's phone number and they gave me a number, but it turned out to be a fake number. I went to the UPS store on ninth Avenue and they took the package without any issue Do not use this store under any circumstances

Great place to print our boarding passes. Christy was courteous and helpful on the phone when I…read morecalled. Busy little place but got me in and out for a reasonable fee. Thanks Christy.

Super friendly staff who are very easy to work with. The have a lot of neat gifts and other items…read moreto purchase as well.

You can smell the bathroom as soon as you walk in and while the website says they open at 6am on…read moreSundays, it is actually 7am

Super clean place. Did a beautiful job on my wash and fold laundry and had it ready in a reasonable…read moreamount of time for a reasonable price.

UPS and Myself had a mix up on delivery.....The package was something I needed.....UPS Pensacola Fl…read morewent completely out of their way to help and I got my package....KUDOS TO PENSACOLA FL UPS !!! Thank you so much for your help and service...A+++++++

Been waiting on delivery all day, tried to call and that's even worse. Said would be here between…read more1-5

My mother had just passed away and I was left a lot of paperwork to copy and mail out and Tracey…read morewent above and beyond helping me copy and mail everything. While I was extremely scattered. I arrived 20 minutes before close and Tracey was so kind and generous. She made a hard day feel better!

I went to have an important document signed by two witnesses yesterday on September 23rd, 2026, at…read morethe UPS Store located at 4600 W. Mobile Highway in Pensacola. Unfortunately, they have an ongoing serious problem with beggars. When I arrived I saw the man loitering directly in front of their store, asking a lady for money but she declined. I kindly said "Hello" to him because he is a human being. But after I went inside the store, I needed to go outside to get a black pen in my car to sign the document. As I was walking to my car, evidently the man thought I was leaving without giving him any money, so he became slightly aggressive, saying: "What's wrong?" I didn't know what he was talking about. I asked him what he wanted and he said "You didn't say anything to me." I kindly told him that I didn't have anything to say. Then he asked me for some money. I am so tired of this ongoing harassment. Kindly said, the UPS Store needs to call the police to have him removed. He practically lives there and has been a nuisance for years. I feel unsafe coming to their business. He used to loiter outside the Chinese restaurant a couple doors down, but they chased him away. Now he loiters at the USP Store instead. No customer likes to be ambushed for money every time they get out of their car to do business. Kindly, please do something.

Never responded to my request for a quote. They may be great printers but customer service is very…read moreimportant.

I love my printing & shipping source! I found out about this place about a year ago as it's right…read moreup the road from where I live which is super convenient. I've been able to ship out clothing items as well as baked goods. I've used this places about 5-6 times and the items always get there within the expected delivery date!! Very clean store and they have everything you need to ship out the items (boxes, tape, pens, filler, etc). They also print out the shipping labels for you which is great when you don't have a printer!!

We love to visit this shop whenever we need ingredients for spells or more sage for karma cleansing…read moreor spiritual advice from a sister witch when in need for guidance. They have the best insence and rose smelling jewelry at a value of a price. Blessed be to all of my elders and brother and sister witches. So mote it be. :)

My absolute first and favorite metaphysical shop. The owners are so warm and friendly; I so highly…read morerecommend going here first if you need magickal guidance without a sales pitch attached to it. There's a brand new tea room and wooowww let me just SAY sis, they have the most refreshing teas of soooo many types. my favorite part about the tea room, though? Then $1 baked goods. They are literally magickal. I always feel the love backed into them or even the love brewed into the tea. Visit this place, take your time here: the cafe has every metaphysical book you can imagine and even a tarot deck for beginners to try out. After you leave, notice how enchanted you feel.

Beware of this store. I was just notified again that a return that I was sending back did not make…read moreit. This is the third time with these people that a return package was never sent back. The attitude in the place is horrible. Service is pathetic. so for the third time, I have to contact Amazon and hope they will still credit me back. I don't know if they are stealing the packages or what. Between the three visits I have seen over $300 worth of returns just disappear. I need to contact corporate and show them what is happening. Even the Amazon customer service rep suggested I not use this store. I am going to pursue this further. but do not use this store for Amazon returns.

This business has a long way to go. The attitude of the woman that approached me was just awful…read more Her demeanor screamed misery and I just wanted to ship a package for my 88 year old neighbor. They had the body language of anger and misery. All I did was ask a question and she was defensive and short fused as if take it or leave it. Well I did leave it . Note to UPS. Customer service is supposed to be about the customer. Be kind or be gone. Thank you