Don't use FedEx, they keep ripping me off saying my stuff is .05 ounces heavier or irregular box today and charges me 33.02 extra on top of my original 12.70. Won't be using FedEx again, that's 4 times in a year. read more

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I waited almost a month to receive a package I have joyfully been anticipating now. Remember that feeling when it would feel like Christmas morning getting estimates of our packages arriving? We don't get estimates anymore (or the one or two drivers that are forced to be overworked), we have no clue knowing where your drivers are and they recently closed their Customer Care center which should be rather ironic. Everytime a package has to go through this address, my anxiety heightens. It never arrives, gets destroyed or there's a million unnecessary excuses that prevent me from just getting what I paid for. And they will ship your package to a safe pickup point near your home with and without notice, for an additional $30 they fail to disclose. Staff aren't well trained or are overworked and stressed beyond belief. And Kathy (or maybe it's Cathy?) is no better. read more

By far, the worst and laziest drivers I've ever dealt with. nothing but lies about why they won't do their job. they leave early without even finishing their routes. manager isn't any better. complete trash. They have literally F d up every delivery in 7 months. Beyond pathetic read more

My package has been sitting at this facility for 3 days now .. it was supposed to be delivered no later than 8/17/2024, yet here we are in 8/20/2024 and my package still hasn't moved. read more

FedEx Ship Center - Screenshot of my package being at the same facility for three days in a row! - Shipping Centers Near Me - Montoursville, Pennsylvania

Had to inquire about a package and the people working there were very helpful and answered all my questions.

Terrible delivery woman. Unsuitable to be working with people and customers. When I called and failed a complaint for her first terrible delivery job she delivered to me again and confronted me about complaining then went on to say how she didn't get in any trouble! She is a terrible woman with a horrible attitude and fed ex should be disgusted by workers like her. read more

Probably the worst FedEx I have ever experienced. Every shipment from this facility is never delivered on the day expected. We receive wine shipments which require an adult signature. Not one shipment has arrived when FedEx said it would. The current situation is that a shipment was to arrive today. Go on a hike on Saturday and upon return there is a note that I missed my delivery and would be delivered the next business day. Okay, I stay home today so I can sign for it. Tracking said on truck for delivery, so I feel good. At 4:30 PM I received an email saying it was delayed due to weather. Now the weather was in the morning, and I couldn't get an email then? Same story, the driver was in the area and chose not to deliver. They have me where I have to use them and just don't care. I have spoken to the facility manager in the past after I stayed home two days without delivery. Didn't help. Why do we accept this? read more