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    Decluttering Chaos

    5.0 (1 review)
    Open 9:00 am - 11:00 pm

    Services - Decluttering Chaos

    Home organization

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    8 years ago

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    Big Strong Back

    Big Strong Back

    4.8
    (19 reviews)

    Everything went very smoothly. The truck was packed like a puzzle piece and was very heavy as it…read morecontained shop equipment. It was a bit late because it was so heavy, but everything arrived in good shape. The movers indeed had Big Strong Backs!

    I would not recommend Big Strong Back for moving. We had multiple items damaged and our…read moreinstructions were not followed. The entire 2 day move was more stressful as a result of the services rendered by BSB. We have had expert movers move us across states so we are aware of what to expect and we communicated our needs clearly to the owner Eric and throughout the move. We even had to help and be a part of the move to get it done. Most of the crew did not follow our instructions or Eric's. Eric himself caused damages. The service was not as promised and definitely not expert, there was less care taken than we have experienced with day movers hired from UHaul. One item that was damaged was partially remedied with a good resolution but when I provided Eric the list of additional damages, including damages to the lawn, large ruts, and tried to work on a resolution to reimburse us for damages he showed up unannounced to our home with an officer. I was never provided the certificate of insurance which I requested prior to the move. I understand our move was complex but we were charged an additional $2,233. The discussion about damages went from civil to no discussion at all. The move was not complete after the 2 days and he promised to finish it on Saturday but he reneged and instead showed up with an officer and was not willing to discuss the damages.

    Crew4 Moving Solutions

    Crew4 Moving Solutions

    2.5
    (23 reviews)

    I just moved from an upstairs apartment with a skinny staircase, tall railings, and a short ceiling…read moreto a house my wife and I purchased and these guys were great. While it is true that $80 an hour for two guys seems a little pricey, they were well worth it and I would have paid more. I booked them for 3 hours figuring with the amount of stuff I had it would take at least that long with me starting to load the truck with three other people before they even arrived. After they did get there I stepped out of the way, they finished loading my truck followed me to my new house and had the entire thing unloaded for a total time of just under two hours. This was the best money I have spent in a long time as moving sucks but with these guys I didn't really have to do too much. I thank you Mike and Denny for a job well done

    We had a very small furniture move - a dining table, 6 chairs and sideboard - to be moved from…read moreBinghamton, NY to Riverdale, NY. We agreed to the outrageous moving fee since we were on a tight time frame, and paid an additional amount to have the move insured. On the day of the move, the movers attempted to detach the legs from the table, but were not able to remove all four. They supposedly 'reattached' them and loaded the table top-side-down in the truck. Fine. I had to stay in Binghamton with my mother who was ill at the time, so my husband drove back to our apartment for the load-in. Admittedly, he (my husband) should have checked the table a bit better when it arrived. It was not scratched or broken, but it was not reassembled properly by the moving team and is leaning and 'sways' with even the slightest touch. I realized this as soon as I arrived home two days later and we attempted to call the moving company. This was an expensive, hand-crafted, solid oak table and has never swayed in its life. Over the past three weeks, we have attempted to contact the movers several times for them to arrange for the table to be repaired - honestly all it needs is for the screw sites to be filled and redrilled properly. And we paid for the insurance to cover this type of repair! We have been understanding that these things can happen - hence getting insurance - but it is absolutely impossible to reach Crew4 once they have your money. They answered the phone once in these three weeks, heard our concerns and request for repair, but have not followed up with us after several more attempts to contact them. I have waited nearly a month for them to do the right thing resolve this issue, but it is to no avail. I don't enjoy leaving 1-star reviews, but I am hoping this will help others to avoid using such an unprofessional company.

    BingServ Moving Labor

    BingServ Moving Labor

    2.9
    (15 reviews)

    I hired bingserv to help me when hiring some movers from U-Haul did not work twice. The day of my…read moremove U-Haul could not get me the keys for my truck and the movers were waiting on me. After explaining to John Marrone (I believe he may be the owner of BINGSERV) he sprang into action by contacting the management at the Johnson City U-Haul and arranged to have available for me the same sized truck for as soon as I could get over there. Obviously John has some sway over at U-Haul because when I got there an excellent U-Haul staff member named Mia was busy getting my reservation ready, canceling my other reservation that failed, and putting a $50 credit on my credit card for my trouble. The BINGSERV movers (Alex and Chris) had waited patiently at my moving location for me to get all of this arranged. Once there they immediately got to work and they had everything packed professionally into the truck and then we were on to unload. The Internet is rife with complaints about bad service or customers complaining about trivial things, but today I experienced what our 'service economy' can really be like. John Marrone went out of his way to ensure that his customer (me) was not derailed by another company. He used his influence to ensure that I could get my job done with only about an hour delay. It was a sight to behold and a pleasure to be a part of. ALEX and CHRIS worked together professionally and quickly and I would highly recommend them personally and BINGSERV in particular for their services.

    My first experience with this company - in October of 2021 - was great. They asked me the day…read morebefore my appointment to change the time to accommodate another booking, and I declined because of a conflict. The second time I used this company - May of 2026 - John Marrone Jr., the manager, again asked me to change the time last-minute so that he could book another customer. We agreed to a new time, and I regret it. The movers were 1.5 hours late, and there was no acknowledgement or update of the change. When I confronted John about his lack of commitment to the new time, he responded, "If you're upset, we don't have to come. It's all good." So, John Marrone Jr. wants to book as many gigs as possible to increase his income no matter the inconvenience to his customers. He'll promise times he knows he can't keep. And if you push back, he'll threaten to cancel because he knows moving is time sensitive and people don't have the option to book another mover last-minute. Do not give this company your business. If you want more evidence of John's unprofessionalism and poor customer service, just read his responses to reviews here on yelp.

    Decluttering Chaos - home_organization - Updated June 2026

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