I have been going here for over 10 years. I have rented mailboxes, had items packed for shipping,…read moreand have purchased shipping for USPS, FedEx and UPS. Service is always top notch and friendly. I strongly recommend Liberty Postal. They're definitely an asset to Castle Hills.

Todd at liberty postal is amazing. He was so efficient, and…read morehad the best customer service! I would gladly pay extra for this type of service!!!

I love this business. They have so much more to offer than any of the UPS or FedEx stores. They…read morecarry a large inventory of boxes and supplies and their customer service is the best!! I ship a lot of weird shaped parts for my business and they always have the box I need, or make a box for me. They even help me pack if I need it. I cannot recommend them enough!

This morning, my husband and I went to the Zip It location in Little Elm to get a parental consent…read moreform for a visa application notarized, and the experience was infuriating. The woman at the counter was rude, dismissive, and unprofessional from the moment we walked in. She didn't bother to properly read the form and incorrectly claimed it couldn't be notarized. When my husband politely corrected her, she snapped in a condescending tone, saying, "I can read that." This same form had been notarized elsewhere before, and when we went to a UPS on Main Street afterward, they notarized it immediately without any issues. This employee clearly lacks basic customer service skills. We will NEVER return to Zip It. Absolutely unacceptable behavior!

I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

Went to The Ship Shop to have some notary work done. Mr Sanders, (the owner) was very meticulous…read moreabout everything, friendly, helpful, and did a great job for what I needed. I also needed to fax the notarized paperwork to the company I needed it for, and he took care of that as well for me. Great service from a mom and pop business.

They understand Customer Service more than any business, large or small, than I have visited in…read moreyears. I almost wanted to sit down and chat with them.

We went in for notary service and ended up getting the forms notarized and fed ex'd too. The young…read morelady who helped us was so friendly and helpful.

Dropped off a package, nice lady taped it up and sent it out for me! So simple, but exceptionally…read moregood service!

If you're a knuckle-dragger like me and gift wrap and lace ribbon is not your thing, then…read moredefinitely see these guys! Because there's something beautiful about giving something beautiful to a person that beautifies your life.

I love Pak Mail!! I always receive great friendly customer service every time. They can pack and…read moreship your items or you can bring them already packaged up and they will take care of shipping them for you via whatever method you choose. They also offer shredding and notary public services too! They are located on the NW corner of Coit and Arapaho, facing Coit. The WalMart Neighborhood store is set back behind this little strip center.

Extremely friendly and helpful staff. I was asked immediately if they could help me. It's nice to…read morefind a place so close to home (less than 2 minutes) that provides UPS services. A definite "mom and pop" vibe. Thumbs up all the way!

The employee working was rude from beginning to end. He seemed frustrated the entire time. I've…read morebeen to many shipping places, but it was my first time there. I tried to give him the benefit of the doubt because I realize that his mood could be entirely unrelated-- But he was rude at every turn. And I think he charged me for the fastest shipping option without explaining other options or prices. I should have pressed more about the price, as it felt high. I don't know if he didn't like my appearance, if he was frustrated for another reason, or what. Either way, I will not be returning. There are plenty of other shipping places where people are cordial and prices are lower.

This postal service is staffed by incompetent persons. They make you wait in line an hour to…read moresimply notarize your signature on a document, and then do not understand how to notarize your signature, or what they are attesting to - which is only that you were the person who signed the document! Totally incompetent and ignorant of the law and their function!

The best shipping store in Lewisville. I love being able to ship small and support local…read moreentrepreneurs.

They are not able to scan QR codes and have a bunch of hoops you have to jump through to send…read moreAmazon returns, went to a regular ups store and had no problem.