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    FedEx Office Print & Ship Center

    5.0 (1 review)
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    Services - FedEx Office Print & Ship Center

    Copymaking services

    Printing

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    Shipping centers

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    9 years ago

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    Twin Branch Pack and Ship

    Twin Branch Pack and Ship

    (1 review)

    BEWARE OF THIS COMPANY!!!! I hired this company to ship my furniture. They did a fair job most of…read morethe time but one of my items was broken not once but twice in shipping. Apparently it was not being packaged properly in the first place. I could not file the claim myself because they shipped the package under there account. They filed two claims with FedEx which FedEx denied twice. This tells me both times the item was NOT PACKAGED PROPERLY which was there responsibility to do correctly in the first place. They are refusing to stand behind there improper packaging. I am now out over $700.00 because they failed to do the job I hired them to do. I do not and would not ever recommend this FedEx location to ever ship anything. This is not the way to do business. I paid twice for there mistake to my customer because it was the right thing to do. Twin Branch was also paid twice by me to do the job and did not do it correctly. They are refusing to compensate me for any of there wrong doing. I have reported them to the BBB and FedEx for this wrong doing. And will be reporting them to the Consumer Protection Agency also. I have been told this location has been sold so I hope the new owners have more respect for there customers.

    From the owner: Twin Branch Pack and Ship is a FedEx authorized shipping center. We are also an approved shipper…read morefor DHL and the USPS. We offer custom packaging, gift wrapping, packing supplies, notary, fax and copy services. And many more services to come!!

    The UPS Store

    The UPS Store

    (9 reviews)

    In my estimation, this UPS store goes above and beyond! The staff is extraordinarily accommodating…read moreand always with a smile. For example, one Saturday afternoon I took a package over for a return and they close at 1:30; actually, it was a bit after 1:30 and I'm sure they were anxious to close and get about their business on a Saturday. As I got to the door and and found it locked admittedly I was disappointed having missed getting there during business hours but suddenly the manager was waving me to wait and she unlocked the door and let me get my return slip. On another occasion I had a package that there was some question about the QR code and the manager actually called the company for me and let me speak with them to clarify. Quite honestly, those are just a couple of examples of how this store does business as there have been many others. To me that is going above and beyond For your customers.The Cobblestone area is most fortunate to have this kind of a store available to us for all of our mailing needs, be it mailing, copying, shredding . Etc. etc. etc. they do it all and with a smile. You just can't beat that!

    I emailed earlier in the day about shredding services and received a prompt reply complete with…read morepricing. No appointment required, either. Cool. Large parking lot next to Martin's makes for easy access. Even though I went at a busy time (5 p.m.), I was in/out in a reasonable time and expense. All the staff was friendly and efficient. I like that. Has my lights all aglow on my "Give 'em a whirl" meter. Ship and shred here.

    Office Depot - Big advertisement sent to a million homes in the greater South Bend area- but NO Sharpies to buy !!!!

    Office Depot

    (7 reviews)

    $$

    Another poor visit to Office Depot in Mishawaka. Wonder how much longer they can go on in business…read moretreating their paying customers this way. We are a tax exempt business, so it's easier if I have to visit the store on the fly to go in get the item number I need and place and pay for it online. Foregoing the tax exempt certificate and having to carrying the business credit card. After placing the order online and paying I took the item to the cashier stand where the cashier threw a temper tantrum the likes of a three year old. You would think I had caused them so much trouble. I'm like "really?" here is the item all you have to do is print out the pickup slip. She walked away still going on and another cashier came over and said ignore her, printed out the paper and off I went. Why do you put up with that. I literally saved an employee from goin and getting the item blah, blah, blah. If only there was an alternative in town. I guess that's how you get away with it.

    Print department is amazing !!!…read more Disappointed in customer service within store. I wanted to purchase a specific printer. I asked for help and lady said kinda sharp if it's not out we do not have it. She commented that they are expecting a delivery the next day. I asked could they call if one is on the shipment and she said no. You just need to call the store. We do not call customers. It's not that they would not call it was the attitude. I walked out before I commented. I hope this is a one time occurrence.

    FedEx Office Print & Ship Center - shipping_centers - Updated May 2026

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