I was in the store trying to get a package for my daughter who's 11 and the worker by the name of…read morehira I believe kept saying that she's needs to come in and show id. I told her already that my daughter is 11 and doesn't have an id she proceeds to then throw the package at me. As this was all happening the worker that I usually have help me was trying to help me out and explain it a little better But as I was leaving the hira immediately gets disrespectful with the other girl. UPS really needs to pay attention to the people they hire because not only are they rude to customers but also there coworkers

I would give zero if I could. The staff took my package return while the store was "offline", but…read morehanded me a receipt. After a week and no update on the return, I asked the ups store to scan the barcode (no tracking number) and after 10 minutes and a discussion with a manager in back I was told "we don't know". when I got upset, a second ups worker started laughing. I was handed a business card with the owner's name and told there's nothing they can do. DO NOT USE THIS STORE.

Such a great experience every time I stop in. Always great service with big smiles. They know…read moretheir stuff.

In looking at the reviews on this place, it gets one or five stars. And difference seems to be the…read moreassociate with whom the rater interacts. For me, it was a good experience. The young lady that helped me was efficient, knowledgeable and pleasant. I was in and out in 5 minutes with my mission accomplished. I will go back..

I do most of my mailing through the regular post office, and have historically only gone here to…read morereturn equipment to cable providers who typically have an agreement with UPS for returns of modems and things like that. But a coworker of mine needed some supplies in a hurry, and since the box was going to be fairly large and contain some fragile items, I figured UPS would be a better bet. There was a substantial line out the door when I arrived, but it probably only took 15 minutes for me to get up to the counter since they were very well staffed. While I was in line, I noticed that they really offer quite a lot of services I wasn't aware of, including document shredding and printing of posters and mailers. They even have greeting cards. They were also fundraising for Toys for Tots at the counter, and accepting donations for the cause, and I'm always a sucker for a business that supports good causes!

I have never had a problem at this UPS store until today. The young lady working behind the…read morecounter needs a serious wake-up call regarding customer service. I was in around 12:30 pm and had two packages. There was a gal cleaning out a trash bin, a young man waiting on another customer, and the gal who waited on me. I had two packages. The scan gun must be extremely heavy because she could not manage to lift my top package up to scan the bottom one. She told me to lift the top one. She didn't ask me; she told me. Then she told me she would not take the bottom package because it was in a box. I guess it was a return that did require a box or label. I told her, just throw it away. Her response was, "We don't recycle for customers". Don't you have a trash compactor with the volume of boxes you receive and process during a day? She said unless I took it home, she would not process the second package. Absolutely crazy. I have never had this happen at this location, so I was a bit surprised. It was not a pleasant experience, and her rudeness did not make things any nicer.

Service is excellent and staff is friendly and helpful. I recommend this store for any of your…read moreshipping needs.

I like not having to prepare a shipping label. We make repeated shipments to our children and…read moregrandchildren and their addresses are in their files so all I have to do is tell the name of the recipient and what is in the package and I'm done.

This used to be a good store but it is obviously under new ownership. Mohammad first ignored me…read more Then stared at me while I tried to retrieve my Amazon Return Code from my phone. He yelled at me to go outside if I wanted phone reception. So I did and I came back in the store with my return codes ready to go. He skipped me and helped the lady who came in behind me even though she insisted that I was next and I told him that I was ready. Then he argued with me about which code was for which return even though I told him that they were the exact same item. Next he told me that I would be charged a dollar per item because he did not approve of my Amazon packaging that the items were delivered to me in. I told him that I had never been treated this way at a UPS Store in the past. He told me to leave and Never Come Back. So I did and I wont be back.

Love doing business in this store. The owners and their employees are always friendly and very…read morehelpful. With some of my long printing jobs and trying to figure out how to send attachments to their store email, they have always taken the time to show me and help! While this store itself has no control over the fact that my shipments are always on time ( thank you drivers) they are the local face of UPS and show it well! Kudos to your outstanding customer Service!!

Will not use again. Should have known when they said "No guarantee" it meant it would be returned…read moreand I would have to pay more to get package delivered. Lesson learned.

From the owner: Shipping supplies…read more Products: Stamps, Rubber Stamps, Bubble Wrap, Packing Peanuts, Shipping Supplies, Boxes, Packing Materials, Packing Supplies, Styrofoam Supplies, Greeting Cards. Services: Shipping, Mailing and Postal Service, FedEx, UPS, DHL and USPS Drop Off, Notary Service, Mailbox Rentals, Copy, Scan and Fax Services, Overnight Service, 2 Day Services.

Is always offline, either cannot accept Payments or Drop…read moreoffs or both. Why is this store open?

I have been here countless times to shred something or drop off an Amazon return. No issues. But I…read morewent here to print something and despite the employee's best efforts, the final product looked mediocre. When I got home, I noticed the binding didn't even work. When I went back to request a refund, the associate told me that she couldn't help me and I needed to speak with the owner. When I went back, she told me the owner would not refund the cost. It was too expensive to not be right. I will not be returning here because of this issue.

This is my go to spot when shipping or returning things…read more This review is specifically for a return experience. My SHEIN return was definitely not a "happy" return, but Miss Christine turned it around. I messed up the process more than once...and she was patient, calm, and so kind through all of it. From scanning a bunch of items to juggling multiple QR codes. Even as the owner, she made me feel welcomed, not like an inconvenience. That kind of customer care really stands out. Thanks Christine and team for always helping me!

Walked in before closing for a quick ship out of something I bought on the road while I was out…read moreworking and didn't wanna lug it with me. Reggie was such an amazing help took his time and was very patient. We need more people like him thanks, Reggie!!