Awesome job done by the ladies at the Gumwood Store. Alyssa, Linley, and Sam were super friendly,…read morecourteous and helpful!

I arrived at 5:58 PM today Eastern standard time to pick up my bedding sheets. The door was already…read morelocked and the lady wouldn't even open the door saying sorry then went back to her phone not even doing any work. Terrible experience. I'll never come back once I get my stuff.

The giant washing machine is the best thing ever for washing a weeks worth of clothes in an hour…read more You can use liquid detergent, fabric softener and even good scent beads in the washer. The dryers are awesome and have low,med and high heat settings. If you separate colors and whites, you could use the small or medium size washers too. I love that I can Apple Pay right through the laundry machine app. I usually start the washer and then run for groceries and Starbucks. Then go back and switch my stuff to dryers. Sit around and decompress for 20 minutes then start folding everything on the nice stainless steel folding tables. Totally worth loading up the car and going to lighthouse laundry mat for an hour instead of spending all day at home running the washer back to back. It's feels like 'me' time. Best laundry mat ever.

Not very friendly staff. It seemed like it was a distraction for staff when I wanted to ask a…read morequestions. Apparently whatever she was doing on her phone was more important.

Old fashioned customer service and going the extra mile for the customer is alive in South Bend!…read more Amber and her team (thanks, too, Natalie) came through for us, which as a first time Ziker customer, made all the difference. I will always use these folks for dry cleaning when I am in town. My son had several items that needed one day cleaning. He is a student, just moved back into the dorms and unpacked all the clothes that were put into storage for him by the school due to Covid last March. Pressing and shirt cleaning were needed. I was leaving for LA the next morning. Ziker advertises same day cleaning -- if you bring your stuff in by 9:00am, ask for same day return and it will be back by 5:30pm. (Great pricing, by the way -- I don't think they charge more for same day service.) I had my window, was there at 5:30 and indeed the clothes were back. Except for one shirt! Ziker does not clean on premise and the ticket got split somehow. The mark of a well run business is what they do when challenges occur. As I had to leave for the airport the next morning and the shirt was still off premise, Amber and her team went the extra mile to make sure the shirt was put on a special delivery truck and had it back for me to pick up when they opened the next morning, in time for me to get to my son's dorm before he left for class and in time to make my flight. Oh, and she did not charge for any of this. The clothes looked fantastic. Fair pricing and wonderful, caring service. Amazing. Thanks to all! You have a customer for life.

In town visiting from Texas and needed 7 shirts cleaned and pressed. On their web site it shows the…read moreshirt service at $4.90 per shirt a little high but I'm visiting and had no way of doing it so I will pay for the convenience. I had my card out ready to pay when I dropped them off (customary where I come from) but the lady said to pay when I picked up. She knew she spotted an easy mark. When I received my email confirmation to pick them up it said my total was $64 for 3 orders of 7 pcs. assumed it was a typo, it wasn't. apparently some shirts need to be pressed by hand and that's $10.80 per shirt. I have a pretty short fuse so I expressed my disapproval tapped my card, took my shirts and left. Never again. This took place at the Erskine road location. I expected better service from a company that has been around for so long.

Over-priced but great customer service goes a long way so I'll continue to visit on a weekly visit…read more The drive-thru is really great for cold days and I don't have to get my toddler out of the car.

Great customer service... It was raining and the gal came out to my car and got my clothes for me…read more It's rare to find that kind of service today. They also were able to remove wax from some curtains she carried in !! Quick and clean ...

Cleanest and best little neighborhood laundrymat around…read more They are so helpful and everyone is respectful. Machines work but the last load needs to be in an hour before closing so don't come at the last minute.

I have gone there twice now a little after seven since I do work until 5pm. The sign on the door…read moresays they are open til 8:30 pm both times they have been closed either fix your hours of operations on the sign hanging on the door or your employees need to learn how to tell time if your sign says your open you should be open

I trusted this company to dry clean a dress I wanted to wear to a wedding. They completely trashed…read moreit! A nice dress went in, but came out with those creepy pills / balls on the entire dress! Worse? I didn't see until I was an hour from the wedding!!! I had to wear another dress at the last minute. Why do they advertise they CAN do this? Why did they NOT tell me they Fu%%$ed it up? DO NOT GO HERE!!!! (I don't see a way to attach a pic but will try).

I was very happy for years with the service but something happened. I have made at least six or…read moremore calls as pickups stopped at my house. Every call promised a pickup but that never occurred. Very disappointed and I should not have to work that hard to give my business to them. If you live in Valparaiso I hope you have a better experience than I have had this year. Time to find another service.

Hello, I want to leave this review of my Ziker professional who picks up the laundry at my place of…read moreemployment. His name is Shane, he has such a personable personality and is always pleasant and super speedy in turn around time for delivery. He deserves 5-starts and more for his representation of Ziker, his personality and his service!

This place is a fckn joke ,never have I ever experienced such the bulkshit this company is putting…read moreme through..I dropped off a real fur chinchilla they cleaned the coat my picks it up and all the fckn fur is singed..so I take it back same day asking what happened to my coat..they call 2 days later saying they never cleaned my coat here's a refund ..the son of witches are fckn rip off artist best believe we going to court bitches..