We were charged for dry cleaning for multiple items; but some were returned and were never cleaned…read more Disappointing

Dry Cleaning, and Alterations are the absolute best!! Only Dry cleaner I use in this area!read more

Great servce!! Great pickup and delivery. Will do this again. Thank you!!! Saves me time by…read moreusing their pickup and drop off. Will be back!! Saves my back. Saves me time. Friendly courteous.

I've used the delivery laundry service a few times now. The convenience is great and it has always…read morebeen picked up and dropped off within the windows. Unfortunately, quality is very hit or miss. On the last order, my clothes were folded sloppily and are wrinkled to the point of being unwearable without being ironed. This completely defeats the purpose of paying for wash and fold. Also note that they charge a higher rate for bedding, which includes sheets and towels. I've used wash and fold in a number of other cities (as well as other places here) and never seen a higher rate for these items, only blankets, comforters, and rugs (which makes sense).

If your a welder working in this area this is the ONLY place you will find good welder starch…read more These guys go above and beyond to keep me lookin fresh and extra crispy. Great service, quick turn around times and very reasonable pricing.

I went there to have some drapes cleaned and they did a great job. They are one of the few dry…read morecleaners left Who offer this type of service.

I'm actually reviewing this for the Burton's laundry on William Street near Memorial Hospital…read morebecause I can't find it on Yelp to leave a review. The quality of service and value for the amount of laundry you can do in just one machine and dryer is very good. The best part of my excursion to Burton's laundry, however was the young lady named Dakota. She was clearly a natural at excellent customer service and she really helped above and beyond. I hope this young lady gets recognized for the dedication that she gives to customer service and her job. She was delightful.

I needed to dry 1 load of laundry due to a power outage. Only option was to pay for a $20 card!!!!…read more What a rip off

Rented a tux as part of a wedding in Denver, couldn't return it day after due to travel plans…read morecrossing time zones... the associate in Denver was rude and wouldn't take my tux return when I tried there. When I got back to South Bend, the manager here Ron excused the late fee on Monday when he heard about my struggles the day after a wedding. I appreciated that. He was also extremely knowledgeable with the customers in front of me in line, very impressive store manager.

Really good service I had to go into get alter for a suit for my cousin's wedding back in 2019 then…read moreI went back in last year with my dad for him to get fitted for a suit for a Mexico wedding that we were attending.Both times were very good and they welcomed us in and had to wait a little bit but it was worth it.

Just went there and took my son and his gf. We had a ton of laundry to catch up on and we usually…read morejust do it at home but got so backed up we decided to go there. The ladies there in the early afternoon were so helpful and patient helping us navigate everything. In the evening the gentleman and lady there were so helpful and kind as well. Definitely a way better experience than I expected and the whole time we were there they looked busy cleaning and helping others.

The guy that works there has horrible customer service skills. Complained cause we got there at…read more7, when door says last wash at 8. But complained saying he was about to close so he could go to a family members birthday party. Was very unhelpful and very rude.

Orlando at the Bittersweet Granger location did an excellent job hemming my new dress pants. I am…read morevery short, and often, pants in my size are too long. Accurate pricing and very quick turnaround!

Was quoted an amount online but amount changed in person. They're very limited on whats offered and…read moreoverpriced for the value.

I take my dress shirts to become pressed at Concord Cleaners a few times a month. As far as…read morecleaners go, this place fits the bill. The employees are friendly and after a while, remember your name. Usually, they'll have the shirts done in 2 days but always ask if you need it by a particular date. This place is also small enough so they havent lost any of my shirts yet. I've taken a suit jacket here that was covered in candle wax (long story) and they were able to make the suit good as new. Hope they keep up the good work cuz the competition for laundered goods is fierce!

I've only been to Concord's once, but I will never use them again. I took in a winter coat to be…read morecleaned and have the buttons replaced. I dropped it off, gave the person there 6 buttons for the garmet, she in turn gave me a stub and told me to have a nice day. When I went back to get the coat, I was informed the buttons had not been done, but if I would leave it for one more days, the item would "for sure" be done the next day. This time I was asked for my name and phone number (which I was not asked for before). I gave it and left, being assured that my item would be ready. Mind you, this is at the beginning of winter, and this is a winter coat. The next morning I receive a phone call informing me that my coat's buttons could not be replaced. When I asked why I hadn't been told that before, I was told "Well, YOU didn't leave your name or phone number". I pointed out that A) it wasn't my job to do that, it is the employees job to ensure they get the information they needed and B) I had been there the day before, and nothing was said to me then. Again, it was implied that the entire situation was my fault. At this point I was incredibly frustrated and asked why they had said it could be done in the first place, and why the DAY BEFORE it still had not been addressed. It was again implied that all was my own fault, and by the way, I had only brought in 4 buttons for a 6 button coat. Then they told me they could send it to their seamstress for "an additional charge". I declined and asked to speak to the manager. I was speaking with the manager. I then asked to speak to the owner and was given a phone number that was disconnected. I will never use Concord Cleaners again, and I highly suggest that if you do, you make sure that they actually do what you want them to do.