This was my first time coming up to this Ziker location next to Howard Park, and I was extremely…read moreimpressed. Very easy to navigate and use. Although there are very little staff interactions (how it's supposed to be), everything on the touchscreens are easy to use. It's amazing to see what technology can do today. I'm not sure if the improved technology is more recent, but they have a great routine going! I was in and out within minutes. I did end up talking with a worker and was telling her how amazing this is and how it saves me lots of time. It's so convenient and that's what I love about it. Ziker always goes above and beyond. I only have positive experiences there! I'd highly recommend this location.

I've used Ziker a few times and everything was always fine until right before I move out of town…read morethey LOSE two of my items that were irreplaceable (vintage). Not only did they lose the items, it took me calling the store back three times before someone took me seriously and actually sent out a message to all the stores to look for them. They never found them, and they tried to make it right by asking me the value of the items and sending me a check. This whole thing pissed me off. I would never come back here based on this one incident. This was back in November 2023.

I needed to dry 1 load of laundry due to a power outage. Only option was to pay for a $20 card!!!!…read more What a rip off

Customer service employee was rude and not helpful at all. Wanted change for $20 for quarter…read morechanger and was told they couldn't do that?????? Wth its a laundromat Needless to say I left and will never go back and will recommend patrons go elsewhere. Frankly deserves 0 stars

Dry Cleaning, and Alterations are the absolute best!! Only Dry cleaner I use in this area!read more

We were charged for dry cleaning for multiple items; but some were returned and were never cleaned…read more Disappointing

Laundry is always a drag but this place is not so bad. Lots of TVs, lots of washers and dryers to…read morechoose from coin or credit, it's clean. I would have done another star but it is HOT in here. They are trying with a couple of fans but I'd suggest a new AC and some window shades. The staff was great and really helpful, plus they got a cool raffle for $100.

It is absolutely absurd that you cannot use a coupon unless you tell the employee about it before…read morehand. What's the difference? A coupon on the website should be applicable whenever it is shared. My experience this morning, with an employee, who would not accept my coupon left a bad taste in my mouth. You just lost a customer.

Took my comforter to get washed and hung dry, it was ready sooner than expected, however once I got…read moreit home and opened it up, it didn't look or smell like it had been washed at all. Not great service for the price I paid. Am going to have to find somewhere else to get it washed now.

Just went there and took my son and his gf. We had a ton of laundry to catch up on and we usually…read morejust do it at home but got so backed up we decided to go there. The ladies there in the early afternoon were so helpful and patient helping us navigate everything. In the evening the gentleman and lady there were so helpful and kind as well. Definitely a way better experience than I expected and the whole time we were there they looked busy cleaning and helping others.

The guy that works there has horrible customer service skills. Complained cause we got there at…read more7, when door says last wash at 8. But complained saying he was about to close so he could go to a family members birthday party. Was very unhelpful and very rude.

First time here... I'm impressed it's super clean and the staff is friendly. I love their selection…read morein washers and dryers

The young lady that works at the Mishawaka Avenue store is a GEM! She's very kind, patient, and…read morehelpful throughout my stay today. The store is clean and the atmosphere is good. I just wanted to let you know that I appreciate people who care about their job and they should be rewarded for it. Thanks again. Janice Frucci.

The guy working was lazy rude and didn't want to be working. I paid for 5.00 washer and for the 3rd…read moretime in month and half the washer didn't spin my clothes out. The lady that works there gave me a refund and i put the clothes in different washer and washed them no big deal. Well last night same thing and the guy wouldn't refund my money was rude. I asked to speak to his manager he wouldn't let me nor tell me how to get a hold of someone about this issue. He wouldn't do anything for me. Said the washer was over loaded and it was not even close now im out 5 bucks got to rewash them thats 10 bucks now and not including laundry detergent. Not happy at all. The guy should not be working with the public