I'm just here for the weekend and googled place close to where I am staying…read moreHighly recommend! I was greeted by Crystal Whole place super clean she never stopped cleaning the whole time there dryers super efficient and didn't cost a lot across the board

Just went there and took my son and his gf. We had a ton of laundry to catch up on and we usually…read morejust do it at home but got so backed up we decided to go there. The ladies there in the early afternoon were so helpful and patient helping us navigate everything. In the evening the gentleman and lady there were so helpful and kind as well. Definitely a way better experience than I expected and the whole time we were there they looked busy cleaning and helping others.

First time here... I'm impressed it's super clean and the staff is friendly. I love their selection…read morein washers and dryers

Looks can be deceiving. The place is really clean and the units look well maintained. However,…read moreafter using bleach and a better detergent, several of my white cotton tshirts still had protein (food) stains left on them. When I addressed the attendant to the issue, she simply shrugged and said she preferred the top loaders to the fronts. No offer to rewash them, no apologies, nada. Also, there is no handsoap in the bathrooms, just a sign that says it is kept at the front desk. Now, how many people do you think wipe, flush, and walk up there to get it and go back and wash? That means that there is staph infectious germs on handles throughout the facility. I would soon wash my clothes in the river than come here again.

Excellent service and reasonably priced! I got my dress cleaned and returned in 24 hours! Great job!read more

We were charged for dry cleaning for multiple items; but some were returned and were never cleaned…read more Disappointing

My husband and I don't normally visit the cleaners, ha ha, but today was an exception and he had 7…read moreor 8 shirts that needed to be processed, cleaned pressed and all the works, and quite frankly, I just didn't want to do it. More realistically is that he didn't quite trust me to do it, and that's fine because this totally gets me off the hook. Anyway, the shirts came back in a timely fashion and were beautifully cleaned and presented on fresh hangers with protective coverings. I also received a bag containing the collar stays, which I thought was cool, because I forgot they were in there. While I was in the facility, I realized that you could also have alterations done right there! And since it was my first time, I was told of many of the services provided, much like when you eat at a restaurant and they tell you the specials of the evening... At the end of the experience, when I picked up my shirts and paid for them. I definitely felt like I paid a lot of money but at the same time, I'm a fairly thrifty kind of gal and that probably lends itself to why I feel that way, because really, they did a great job. And for what they provided, it probably was a fair price.

Jacket was cleaned to remove most stains. My niece was satisfied to wear it again. It had…read morebelonged to her dad, and she wears it to remember him.

I dropped off two blankets at West Bristol St location that were too large for my home washer. In…read moretwo hours, they texted me they were ready, as promised. They were washed, folded and bagged. Fresh. Clean. The terrific lady who runs that location is a superstar!

I've been to a few burtons in the area and decided to come to this one because I had to take…read moresomeone to work close by. The moment I stepped in I've not seen one person working like the other locations. From getting clothes out the car, putting in wash, and then dryer and back into car. Does any even work here besides just unlocking the doors at open and then locking at close. Place is pretty clean, all machines look like there working, (hoped this location had the bigger washing machines but oh well). Not sure if ima come back to this location.

Old fashioned customer service and going the extra mile for the customer is alive in South Bend!…read more Amber and her team (thanks, too, Natalie) came through for us, which as a first time Ziker customer, made all the difference. I will always use these folks for dry cleaning when I am in town. My son had several items that needed one day cleaning. He is a student, just moved back into the dorms and unpacked all the clothes that were put into storage for him by the school due to Covid last March. Pressing and shirt cleaning were needed. I was leaving for LA the next morning. Ziker advertises same day cleaning -- if you bring your stuff in by 9:00am, ask for same day return and it will be back by 5:30pm. (Great pricing, by the way -- I don't think they charge more for same day service.) I had my window, was there at 5:30 and indeed the clothes were back. Except for one shirt! Ziker does not clean on premise and the ticket got split somehow. The mark of a well run business is what they do when challenges occur. As I had to leave for the airport the next morning and the shirt was still off premise, Amber and her team went the extra mile to make sure the shirt was put on a special delivery truck and had it back for me to pick up when they opened the next morning, in time for me to get to my son's dorm before he left for class and in time to make my flight. Oh, and she did not charge for any of this. The clothes looked fantastic. Fair pricing and wonderful, caring service. Amazing. Thanks to all! You have a customer for life.

In town visiting from Texas and needed 7 shirts cleaned and pressed. On their web site it shows the…read moreshirt service at $4.90 per shirt a little high but I'm visiting and had no way of doing it so I will pay for the convenience. I had my card out ready to pay when I dropped them off (customary where I come from) but the lady said to pay when I picked up. She knew she spotted an easy mark. When I received my email confirmation to pick them up it said my total was $64 for 3 orders of 7 pcs. assumed it was a typo, it wasn't. apparently some shirts need to be pressed by hand and that's $10.80 per shirt. I have a pretty short fuse so I expressed my disapproval tapped my card, took my shirts and left. Never again. This took place at the Erskine road location. I expected better service from a company that has been around for so long.

Over-priced but great customer service goes a long way so I'll continue to visit on a weekly visit…read more The drive-thru is really great for cold days and I don't have to get my toddler out of the car.

Great customer service... It was raining and the gal came out to my car and got my clothes for me…read more It's rare to find that kind of service today. They also were able to remove wax from some curtains she carried in !! Quick and clean ...