Just went there and took my son and his gf. We had a ton of laundry to catch up on and we usually…read morejust do it at home but got so backed up we decided to go there. The ladies there in the early afternoon were so helpful and patient helping us navigate everything. In the evening the gentleman and lady there were so helpful and kind as well. Definitely a way better experience than I expected and the whole time we were there they looked busy cleaning and helping others.

The guy that works there has horrible customer service skills. Complained cause we got there at…read more7, when door says last wash at 8. But complained saying he was about to close so he could go to a family members birthday party. Was very unhelpful and very rude.

First time here... I'm impressed it's super clean and the staff is friendly. I love their selection…read morein washers and dryers

Looks can be deceiving. The place is really clean and the units look well maintained. However,…read moreafter using bleach and a better detergent, several of my white cotton tshirts still had protein (food) stains left on them. When I addressed the attendant to the issue, she simply shrugged and said she preferred the top loaders to the fronts. No offer to rewash them, no apologies, nada. Also, there is no handsoap in the bathrooms, just a sign that says it is kept at the front desk. Now, how many people do you think wipe, flush, and walk up there to get it and go back and wash? That means that there is staph infectious germs on handles throughout the facility. I would soon wash my clothes in the river than come here again.

We were charged for dry cleaning for multiple items; but some were returned and were never cleaned…read more Disappointing

Dry Cleaning, and Alterations are the absolute best!! Only Dry cleaner I use in this area!read more

Always prompt and courteous. Love Zikers since I was a kid…read more We do all of our dry cleaning with them.

I needed a dress cleaned for a funeral and they had it ready within 24 hours. The customer service…read morewas great--the ladies were super nice. I'm not sure what the going rate is for dry cleaning, but it was $19.82 for a dress and it came out perfect. The lady at the front desk had warned me that since it was black with white accents there may be some color transfer, although unlikely, and the dress ended up coming out beautiful!

I do my laundry at the bristol st location because ive been to other ones and this is the only one…read moreive seen the a worker actually work and not sit in the office. She's always out on the floor working. She takes care of customers needs even if shes in the middle of doing something she doesn't make them wait. Kelsey always has a smile on her face and always ready to help out anyone in need. I was sitting here today doing my laundry when I noticed her taking all the seals off the dryers one by one to clean them so the doors would have a better seal, that put a smile on my face knowing kelsey cares about her customers. She goes above and beyond for customers. Thank you kelsey Respectfully Tammy

I dropped off two blankets at West Bristol St location that were too large for my home washer. In…read moretwo hours, they texted me they were ready, as promised. They were washed, folded and bagged. Fresh. Clean. The terrific lady who runs that location is a superstar!

In town visiting from Texas and needed 7 shirts cleaned and pressed. On their web site it shows the…read moreshirt service at $4.90 per shirt a little high but I'm visiting and had no way of doing it so I will pay for the convenience. I had my card out ready to pay when I dropped them off (customary where I come from) but the lady said to pay when I picked up. She knew she spotted an easy mark. When I received my email confirmation to pick them up it said my total was $64 for 3 orders of 7 pcs. assumed it was a typo, it wasn't. apparently some shirts need to be pressed by hand and that's $10.80 per shirt. I have a pretty short fuse so I expressed my disapproval tapped my card, took my shirts and left. Never again. This took place at the Erskine road location. I expected better service from a company that has been around for so long.

This was my first time coming up to this Ziker location next to Howard Park, and I was extremely…read moreimpressed. Very easy to navigate and use. Although there are very little staff interactions (how it's supposed to be), everything on the touchscreens are easy to use. It's amazing to see what technology can do today. I'm not sure if the improved technology is more recent, but they have a great routine going! I was in and out within minutes. I did end up talking with a worker and was telling her how amazing this is and how it saves me lots of time. It's so convenient and that's what I love about it. Ziker always goes above and beyond. I only have positive experiences there! I'd highly recommend this location.

Over-priced but great customer service goes a long way so I'll continue to visit on a weekly visit…read more The drive-thru is really great for cold days and I don't have to get my toddler out of the car.

Great customer service... It was raining and the gal came out to my car and got my clothes for me…read more It's rare to find that kind of service today. They also were able to remove wax from some curtains she carried in !! Quick and clean ...