We were charged for dry cleaning for multiple items; but some were returned and were never cleaned…read more Disappointing

Dry Cleaning, and Alterations are the absolute best!! Only Dry cleaner I use in this area!read more

Always prompt and courteous. Love Zikers since I was a kid…read more We do all of our dry cleaning with them.

I needed a dress cleaned for a funeral and they had it ready within 24 hours. The customer service…read morewas great--the ladies were super nice. I'm not sure what the going rate is for dry cleaning, but it was $19.82 for a dress and it came out perfect. The lady at the front desk had warned me that since it was black with white accents there may be some color transfer, although unlikely, and the dress ended up coming out beautiful!

I do my laundry at the bristol st location because ive been to other ones and this is the only one…read moreive seen the a worker actually work and not sit in the office. She's always out on the floor working. She takes care of customers needs even if shes in the middle of doing something she doesn't make them wait. Kelsey always has a smile on her face and always ready to help out anyone in need. I was sitting here today doing my laundry when I noticed her taking all the seals off the dryers one by one to clean them so the doors would have a better seal, that put a smile on my face knowing kelsey cares about her customers. She goes above and beyond for customers. Thank you kelsey Respectfully Tammy

I went to Burton's Laundry in River Park and the workers and service were very good but the parking…read morelot is atrocious. I stepped out of my car into something very sticky. My shoe stuck to the parking lot and there was trash everywhere including a dirty diaper. I am really sorry that people are so disrespectful but if the owner of this establishment wants to have my business please clean up the parking lot it's a disgrace.

It is with a heavy heart that I write this review. My heart is heavy because I truly liked the…read morequality of work that I received from Granger Cleaners. I would like to address a few issues that occurred while I patronized Granger Cleaners. During COVID I had taken a few items to them for cleaning. Unfortunately, I did not pick them up in a timely manner. Obviously, there was a lot going on and I simply forgot the items were there. Once I remembered I went to the cleaners to retrieve my items and was advised that I had picked them up already and that I owed them money for that drop off. I can guarantee you that I did not pick my clothes up. I had a very nice pair of pants and not sure what other items were there but I was extremely upset that I did not have my amazing pair of pants. Also, who would believe that this of all cleaners would let me walk out of the door without paying... Really. Doesn't make sense to me. Never-the-less because the quality of their work I faithfully took my clothes to them for cleaning and repair when needed. Fast forward to 12.04.2025. I had previously dropped off items to be cleaned. I paid in advanced, picked up my clothes and put my clothes in the car. Once back at work I realized that I did not have my wallet. I made no other stop there or back. I know I had my wallet as I had the receipt needed to show that I had paid for my clothing in the wallet. I immediately called the cleaners and spoke with a woman who I've spoken to many times before. I asked if she wouldn't mind checking to see if I had left my wallet on their counter or possibly in the parking lot. At this point I began to have a sinking feeling that this was not going to end well for me. She immediately told me no your wallet is not here, no your wallet is not in the parking lot. I suspected that true it wasn't in the store but I must have dropped it in the parking lot. She responded so quickly that my wallet was not in the parking lot. I know that this woman did not go outside to check for anything. I would think that after 8 YEARS of bring my clothes to this cleaner some effort would be extended to help me locate my wallet. I know it was my fault it was carelessness, however, even when we've erred, should we not ask for help? Can we not ask for help? Today, Tuesday, December 9th, 2025 I received a call from a friend who states that one of their friends found my wallet in the parking lot of the cleaners. My friend forwarded the telephone number to me and I called her. I asked where she had found my wallet, she replied in the parking lot where "Granger Cleaners is located." The young lady graciously returned my wallet to my work place. By this time, I had cancelled all of my cards ( I just NOW realized my driver's license was not in my wallet). Wow. What now? Now... I end my relationship with Granger Cleaners... For 8 years, my clothes were beautifully cleaned and pressed. I've even put up with some abrupt comments (maybe having a bad day) I dunno. I never thought of not using this cleaner again even after accusing me of taking my pants and then not paying for them. Well, now I've reached my limit with this business. I will never ever bring a stitch of clothing to Granger Cleaners. I would like to say the response from them was due to my color but suffice to say, not very long ago there was this woman who gave cash to the man who gave her clothes to her and she asked for her change. He said, "You have no change coming. She looked at me and I just shrugged my shoulders. She again asked for her change and he said, "You have no change coming. She picked up her clothes and just walked out. Now I don't know how much she was expecting back but they obviously were adamant about not giving her change. This woman was white. So, I guess when you can't trust someone or something, it's best to leave it or them alone. I am absolutely through with Granger Cleaners...

I love Granger cleaners they are the nicest people they do a good job. And they are very…read moreaccommodating couldn't ask for more. And the reasonably priced.

I've never left a bad review in my life, but this calls for a first. I took my beautiful Zara…read moreexpensive dress to Ziker. They clean the dress, and when I went to pick it up, it was a totally different color and it looked like the fabric had been damaged, they knew all of this in advance and tried to hand me the dress and charge me $16. When I asked them what happened to my dress they said " this season pinks bleed ""you should take it back to where you bought it and ask for a refund" ok if you knew that pinks bleed why didn't you tell me that when I dropped off the dress? I asked them for the manager they gave me her name and I called for two months. I finally got a hold of her , dropped off my dress with the belt that I did not have cleaned so she could see how they ruined the color and fabric. She told me go back to Zara and tell them the problem was with them. I have no idea why any business would think I would go back to the manufacturer when they were the ones who ruined the dress!!! They didn't pay for my dress, they just gave it back to me. I would NEVER recommend this place! I will Never go there ever again, they're overpriced and unprofessional.

Way too expensive & has ruined too many of my clothes! I paid less for better, reliable service in…read moreChicago.

This was my first time coming up to this Ziker location next to Howard Park, and I was extremely…read moreimpressed. Very easy to navigate and use. Although there are very little staff interactions (how it's supposed to be), everything on the touchscreens are easy to use. It's amazing to see what technology can do today. I'm not sure if the improved technology is more recent, but they have a great routine going! I was in and out within minutes. I did end up talking with a worker and was telling her how amazing this is and how it saves me lots of time. It's so convenient and that's what I love about it. Ziker always goes above and beyond. I only have positive experiences there! I'd highly recommend this location.

I've used Ziker a few times and everything was always fine until right before I move out of town…read morethey LOSE two of my items that were irreplaceable (vintage). Not only did they lose the items, it took me calling the store back three times before someone took me seriously and actually sent out a message to all the stores to look for them. They never found them, and they tried to make it right by asking me the value of the items and sending me a check. This whole thing pissed me off. I would never come back here based on this one incident. This was back in November 2023.

Hello, I want to leave this review of my Ziker professional who picks up the laundry at my place of…read moreemployment. His name is Shane, he has such a personable personality and is always pleasant and super speedy in turn around time for delivery. He deserves 5-starts and more for his representation of Ziker, his personality and his service!

The last 2 times there I have not received my discounts based on their email specials. The first…read moretime before this they calculated 20% at 15 %. Oh boy, really a mistake. The next time I dropped off on the day the 20% ended and got nothing. I gave them that, thinking I missed the drop off deadline. This time for I dropped off a full day before the special ended and still got nothing as a discount. I have been a customer there for over 25 years and this how I am treated and have also been blocked from their website.

It is absolutely absurd that you cannot use a coupon unless you tell the employee about it before…read morehand. What's the difference? A coupon on the website should be applicable whenever it is shared. My experience this morning, with an employee, who would not accept my coupon left a bad taste in my mouth. You just lost a customer.

Took my comforter to get washed and hung dry, it was ready sooner than expected, however once I got…read moreit home and opened it up, it didn't look or smell like it had been washed at all. Not great service for the price I paid. Am going to have to find somewhere else to get it washed now.