Is always offline, either cannot accept Payments or Drop…read moreoffs or both. Why is this store open?

I have been here countless times to shred something or drop off an Amazon return. No issues. But I…read morewent here to print something and despite the employee's best efforts, the final product looked mediocre. When I got home, I noticed the binding didn't even work. When I went back to request a refund, the associate told me that she couldn't help me and I needed to speak with the owner. When I went back, she told me the owner would not refund the cost. It was too expensive to not be right. I will not be returning here because of this issue.

This store is so dirty and uninviting. Carpet is stained, countertops are chipped, edging is…read morefalling off, shipping boxes scattered throughout the floor. Efficiency of the staff has a lot to be desired. Very slow and uninterested in moving a long line. A third employee, who could've opened up the remote kiosk for drop offs, decided to act busy when she really wasn't.. A terrible representation of the UPS brand. This store needs a complete remodel and retraining of staff.

I would give zero if I could. The staff took my package return while the store was "offline", but…read morehanded me a receipt. After a week and no update on the return, I asked the ups store to scan the barcode (no tracking number) and after 10 minutes and a discussion with a manager in back I was told "we don't know". when I got upset, a second ups worker started laughing. I was handed a business card with the owner's name and told there's nothing they can do. DO NOT USE THIS STORE.

I needed to fax a death certificate and they tried to fax it to 2 numbers I was given. During the…read moreprocess, they charged me $2 for the fax. After unsuccessful attempts to send the fax, she was getting ready to give my $2 back and the store owner told her not to refund my money as multiple attempts were made to send the fax!!!! So went to the library and they faxed it on the first attempt!!! UPS kept my money and service for the money was not provided!

We've always had top-notch quick service and have been regular customers for more than 10 years.read more

Such a great experience every time I stop in. Always great service with big smiles. They know…read moretheir stuff.

In looking at the reviews on this place, it gets one or five stars. And difference seems to be the…read moreassociate with whom the rater interacts. For me, it was a good experience. The young lady that helped me was efficient, knowledgeable and pleasant. I was in and out in 5 minutes with my mission accomplished. I will go back..

I had a package that was dropped off at this location on Saturday 8-15-2026 for delivery on Monday…read more8-17-2026. I have been tracking all day and the UPS site shows that the package was dropped off on Saturday and label was created; however, it states that UPS has not yet picked up the package. I have been trying to call the store all day and left several messages. I have not received a call back and was only successful in getting a live person 1 time and they hung up on me.

Employee made copies of documents with personal information on them and said that it would be…read moreshredded. They were in fact, not shredded, and one was wadded up and thrown in the trash can.

I always use this "hold" location when I'm out of town. Good service. No charge for holding the…read moreitem and picking it up.

Friendly. They make me feel like Im about to get invited out to a family dinner after printing off…read morean affordable banner. Nothing about this place is off putting. Quality. Fast. Friendly. Professional.

Always helpful, courteous and efficient. Always willing to do what it takes to get your package to…read moreits destination. Stopped using postal service due to delays in sending packages, delays in receiving packages, and items sent incorrectly to wrong locations.

Excellent customer service. Very friendly!!…read more Apple maps users notice: if coming off the Bypass/SJ Valley Parkway, directions will lead you to the South Bend Airport. To get to FedEx, at the first roundabout, take the 3rd exit into MAYFLOWER RD.

Not thrilled. My package has been "out for delivery" for three days and never been "attempted…read moredelivery.". I have to sign for the package so I've been stuck home (afraid to go to the bathroom) incase they arrive. I finally spoke to an individual in an overseas location and I'm having it delivered to my local Dollar Genera. I'm not optimistic that this will happen.