I have using AEC parcel service for several years and all parcels have been perfect condition and…read moreintact. I really like the service and delivery to Russia Aubrey

I found this similar experience from Mike Warning: do not…read moreuse AEC Parcel Service Company for sending packages to Russia. Their customer service has absolutely no idea what's happening. We sent a package to Russia. Russian Post rejected the package and we arranged with them for the package to be sent back to us. AEC then instead of sending the package to us had their third party service send our package to Uzbekistan to be liquidated without notifying us or communicating with us at all. When we contacted them about where our package was the first blamed the Russian Post saying that they don't send anything back to the US and that it was them that liquidated our package. After confirming with the Russian Post that it wasn't the case and they marked our package as return to sender as we had previously agreed. The tracking information for the package also showed the package was sent to Uzbekistan which the customer service agents denied and said never happened even when it was on their own package tracking information. The tracking information also showed that the package was marked for return to sender and should be returned to us. AEC with those facts then said that our package was liquidated by a third party that handled the delivery to Russia but does not return any packages to sender because it's "against their policy". We have asked multiple times for a complaint form from AEC and they have stated multiple times they would send one to us but have not sent anything and I doubt they ever will. AEC is a scam of a shipping company that will liquidate your package as soon as they have the chance. If you ever do you use them for some reason know it's a one way trip and if anything should happen your package then everything inside of it will be taken and sold off for their own profit without any notifications to you that it happened. Their customer service has been lying and changing their story just to get us off the phone and given inaccurate details the whole way through. It's been an absolutely terrible experience that we have been dealing with since October of last year. Please be cautious about them and I suggest finding a different way to send packages to Russia. If you have a suggestion of a different service we could use that would be greatly appreciated!! We are filing a report against the company for how our package was handled and illegally liquidated without our knowledge or consent. Please feel free to contact me if you had a similar issue with them all over the US

This company will charge you to reschedule a delivery if you ask them not to destroy a package by…read moreleaving it outside in torrential rain. Also tracking will just disappear. Customer service is a ring of hell. Immoral, shoddy, wretched, awful company. Stick with the good and decent USPS. This is the evil of the private sector. If a merchant ships with them, don't buy from them.

Having a hard time getting a live agent when calling UPS Customer Service?…read more When prompted by the voice mail warden reply "returning a call" and you will get connected immediately.

This is a review of The UPS Store #7052 at 7937 S. Harlem in Burbank, Illinois…read more First off, there are a LOT of UPS Stores in the greater Chicago area. I had traveled to Chicago the week of April 27th for a busy business week and ultimately needed to ship home some high value work items. Although I was able to supply my own heavy duty box, since I was traveling on business I obviously did not have a packaging tape gun or packing supplies. Enter The UPS Store employee Amina into the equation. Amina was congenial, kind, super helpful, and helped me procure the bubble wrap and packaging tape I needed to box up my supplies for a safe ride via UPS Ground. Amina even reminded me about my AAA discount to save a few bucks! If you are in the area, go find Amina and tell her "Thank you" for being an amazing human. No disappointments at this location.

They charge 5 dollars to print a piece of paper. Rip off. I don't really write reviews but this one…read moreneeded it.

June 10, 2026, afternoon. The young woman at the desk said…read moreit would be over $300.00 to ship a hardcover book as a gift to a friend in London. I said that is not right. She did not care. I went online and was able to ship it for $32 UPS Worldwide Expedited and it will arrive within the week. London recipients do not incur customs charges for gifts of hardcover books, so this is the total cost. I recommend looking up your own HS/Tariff Code so you know the estimated cost before going in.

I submitted a review a few months ago, but I just wanted to let the management know about their…read more employees at this location! I went in with multiple Amazon items to return, & quickly got the items mixed up.The young lady who was taking my returns, Brianna, just took charge! She took my phone & found everything I needed to complete the mess that I dropped on her! She was outstanding! I was flustered & embarrassed, & she "talked me down"! I want to thank Brianna, & all employees at this location! They never make me feel like the old lady who is not that great with electronics! I truly appreciate the kindness that these employees always show me! Your business shines because of them!!

Just got my storage unit today Gabby was very helpful and…read moregreat customer service. I definitely recommend anyone looking for a storage unit to get one here. Thank you guys

Rick and Dave are AWESOME. So helpful and very professional. They have great offers... I was able…read moreto pick my special, 20% off for 6 months. I highly recommend.

Been using the Chicago Lockbox mail receiving company for about little over four years the service…read moreis great the people are friendly and helpful. The price of the mailboxes are reasonable. I love this place.

They couldn't be nicer or more accommodating. They go above and beyond to help you get your…read morepackages off. Much appreciated!