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    UPS Customer Service

    1.4 (426 reviews)

    Services - UPS Customer Service

    Shipping centers

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    5 years ago

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    2 years ago

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    2 years ago

    Terrible service, you pay a premium to ship and get people who don't understand english and barely speak it. Way to go UPS!

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    1 year ago

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    2 years ago

    Your help dont like to helpi know my tracking number is right my address too last time i had to track ot down the van

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    4 years ago

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    Review Highlights - UPS Customer Service

    Completely professional and quick, the staff at the UPS Customer Center were very friendly and helpful.

    Mentioned in 8 reviews

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    MEA Pack & Ship

    MEA Pack & Ship

    (9 reviews)

    I recently had to send a package overseas, and it was my first time doing so. I had a lot of…read morequestions and concerns and a gentleman named Mohammad who I think is the manager helped me out. Great guy was really patient with me and my questioning, will definitely be coming back for any package I need to ship.

    I'm writing this review on behalf of a close friend who had a very serious and stressful experience…read morewith this location. He shipped personal items (used clothes and personal belongings only), but the agent incorrectly declared the contents with completely false information and inflated values that did not belong to him (hundreds of clothing items and even unrelated goods). Because of this negligence, the shipment was: Misrouted internationally Delayed for over 2 months Subjected to excessive customs duties and investigations My friend had to visit this location over 50 times trying to fix the issue. Despite this, the staff initially refused to correct their mistakes and showed unprofessional and disrespectful behavior. The situation caused significant financial loss and extreme stress, affecting not only him but also his family overseas. Only after major escalation and confirmation from DHL abroad was the issue partially corrected -- clearly proving the error originated from this agent. The case has been formally escalated to multiple parties, including the Illinois Attorney General's Office, DHL offices in Florida, and DHL offices in Germany. All supporting documents and evidence have been submitted for official review. Additionally, there were serious concerns about inappropriate and potentially discriminatory remarks related to religious identity, which raises further questions about the professionalism and conduct of this location. This is not a small mistake. This is serious negligence that caused real damage. I strongly advise anyone to be extremely careful when dealing with this location.

    UPS Customer Service - shipping_centers - Updated May 2026

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