Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

Price for materials is reasonable. This is my go to place when it comes to landscaping materialsread more

This place is the best. I remodeled 6 years ago and they were so helpful. Today Georgia!!! I needed…read morea match for a broken paver and.. Done! Her help made my day. Saved me a lot of time!

All the staff were very nice and professional. Ameera helped us get our new front door design!read more

I think they should work on their costumer service. I drove an hour to place an order and arrived…read more20 mins before they closed. Instead of assisting me, she was on a phone. In a last minute when I got a quote and wanted to place an order, they said "come tomorrow, we are closed!". I mean wtf??? I came on time, I was ready just to pay and place an order, but they simply refused. Service itself was super rude! I would not recommend this business!

Very friendly and helpful staff. We appreciated all your help. We will go back for all our…read morelandscape and garden projects.

Jessica in the front desk is great. She help me with getting the right material for my project…read more She is amazing and polite. Way to go Jessica.

It is our first time doing home improvement and buying windows and doors. Our knowledge is very…read morelimited. However, Shawn is amazing!! He walks us through and he explains everything in details to let us understand what the options are and why certain options do not meet our needs. He is quick and responsive. Even when I change the size last minute after I just put in order, he is so patient and nice to ask the window/door company for the change for me. He also explains the process of delivery and let us be aware of what to expect and what to avoid when we receive the package. Thank you Shawn!! I will definitely recommend him to my friends and anyone who needs help with finding a good fit to their home.

EDIT: Vanessa, I'll be happy to amend this when we actually get our refund for the door we already…read morereturned to you. Calling our contractor to complain about an honest review, after many unanswered calls/texts/emails for the refund, isn't a good look. --- Our contractor sent us here to look at doors. We did look at what they had but when I asked about custom options for things like wood color and lite options, the sales person just told us to look at options on the manufacturer websites. We spec'ed out our door from the manufacturer website of the one we liked from their showroom, ordered it in October. They installed a temporary blank door on our addition so we would have a secure entrance to our home. I think we had it by December, and our painters applied multiple beautiful clear coats to this beautiful cherry door, but when it came time to install it, it was discovered that FMD milled the hinges in the wrong place, even though they had the measurements for placement from installing the temporary door. There would have been stucco work and painting to the new construction to make the wrong hinge placement work, so they reordered the door. 6 weeks was their estimate, should have been mid April. End of May we finally received the replacement door after weeks and weeks of "next week" and "by the end of the week", and immediately noticed upon delivery (which was last minute, outside of business hours, lucky I was home to receive it!) there were problems. There were extra holes drilled on either side of the hinges, 6 total, filled in sloppily with non-matching filler, like meant to match oak or something, not the cherry door. Apparently it was for the hinge template? The first door we received did not have these holes... "Staining/painting you won't notice." except we aren't staining or painting this beautiful cherry door we paid a premium for! I probably could have lived with it if they fixed the filler to match, it's just on the side by the hinges and waiting another 3 months for yet another replacement door wasn't what I wanted to be doing, but they messed up milling the holes for the handle and lock, there were 1/2 inch chips of wood removed from the top layer finish of the door, beyond what our door handle would cover up. They had ruined a gorgeous $5300 door. Our contractor returned the 2nd door they messed up, and they happily took it, but then ghosted him as he tried repeatedly (call, text, email) to get the actual refund for the returned door...it's been weeks. Oh and they delivered one of our interior doors with a large hole in it, like they had dropped it or something, and refused to accept the return ("you accepted delivery, you probably damaged it!"). We had purchased an additional 6 premium interior doors from them and that was the customer service they treated us with? Bridge burned, our contractor got that interior door remade by a different distributor. Stay away from them. Their customer service is awful, their workmanship is terrible, they are flaky and unreliable with their timelines.

Very friendly and helpful staff. They found the slabs I needed in Los Angeles and brought them to…read moreLos Altos for me no problem.

On May 20, 2025 my wife was invited to Stoneville USA, they had a BNI event. She went to go…read morenetwork and seen this beautiful mosaic portrait. She asked about it and was told that it was for sale for $4000.00 she actually sent me a video on that day and I thought it was beautiful. On May 2, 2025 my wife emailed Ann who works for Stoneville and asked if the piece was still for sale. Ann responded to call the office and someone would help her out. I didn't know this information as I was trying to surprise my wife so we can hang it at her new business. On 10/6/25 I called the office and spoke with Heidy and asked if the peacock mosaic portrait was for sale. She was trying to figure out which one I was talking about so I emailed her a few screenshots of the video my wife had sent me back on May 20th. Heidy informed me that she had to check with her boss so I said okay. On 10/7/25 I spoke with her and she said that she had spoken to her boss that he said yes, that they wanted $4000.00 and the price was firm, I said perfect. I was so happy and excited as this was going to be a surprise for my wife. I show up this Morning 10/8/25 at 8:00a.m. after driving one over one hour in traffic and was greeted by Ken Eveland. I told him I was there to pick up the beautiful portrait of a peacock. He said Heidy had mentioned it to him. He said it was $4000.00 and I said fine. He informed me that they would bring the portrait down and call me so I can come back today and pick it up. I asked Ken if I could pre-pay for it and he said to hold on until they remove it from the wall in case it got damaged. He said he would call me back today. Instead let me tell you what happened, Ken had Heidy call me today at 4:00p.m. to let me know that they could not sell it to me. I went from being happy and excited to being sad. First off I had to lie to my wife this morning of my whereabouts since this was a surprise. Now I'm just mad, how could a company do this to anyone. Yes , their granite, stone, quartz and porcelain slabs are beautiful. Please revise your business practices, if something is on display and not for sale then say so. I was told Ravi the owner of the store does not want to sell it. Ravi, maybe put signs on your display pieces that are not for sale. Maybe a display only sign, just a suggestion as we were misled from the beginning. Beautiful store but I won't be back. John M

Denise Apfelbaum at Tileshop was extremely professional in suggesting tile shapes, colors and…read moredesigns. The showroom offers many possibilities. Denise has very deep experience, and Tileshop provided me with excellent communications as well as prompt and courteous service. In addition to her impressive expertise, I found Denise to be a most patient and caring individual - rare based on my visits to many other tile shops. Denise even recommended that I visit certain competitors before I finally returned to complete my puchase there. The prices are reasonable, and Tileshop promptly credited my account for an unused bag of grout and for unopened boxes of tile, the latter subject to a restocking charge of 25% which I think is reasonable.

They have a relatively small selection of tiles but good enough…read more And the customer service is really good.

LOVE THIS PLACE! They didn't have to tell me the price came…read moredown since I bought my new favorite (Madrid) flooring as I would have paid what I did last year. But they did and for that I'm now a customer for life! Please keep Madrid in stock cuz everyone that sees my floor wants to buy it!!!!

Back in 2021 we got new flooring throughout our whole house. They were fast and quick to install,…read morebut the minute something is wrong their communication lags. Less than 2 years a few areas we noticed a few planks had really small cracks that were not noticeable. Well then shortly after, larger cracks started. Hesam came out to take a look and said it was due to the installation and they did not put down a boards underneath, which was completed through his company. He was shocked and said NO. I showed him a business card for the installers and did agree yes those were his employees. So that tells me their installation work is poor. He agreed to have them replace a section. Then a few months shortly after the same issue happened in a different area. He agreed to come out and take a look and agreed to replace the planks. Mr Hesam said he would be in touch to schedule a repair. Days went by no contact. So I emailed Hesam and his response was it's the holidays they are really busy. Well I let that go, emailed Hesam again after the Thanksgiving holiday and to this day (5/13/2026) no response or callback. Well of course communication stops on my end because I am frustrated and it's been since November 2025 since I heard from him. The crack continues to grow and I'm left with damaged floor. The quality of the material if horrible and their communication as well. I do not recommend them after this experience and I paid over $9500. I am just writing this now because communication started in 2024 and issues has been trying to be resolved for 2 years now. Apparently there is lifetime warranty on the material. I am ready to escalate this if I cannot get these issues resolved. I don't like to leave bad reviews or comments but this issue has been going on too long and planks continue to crack.

Been coming here for years. These guys are great. Richard, stephan,Dave, Gabe etc. Always helpful…read more Great showroom aswell. I like the points system.

Decent showroom but being 1 of 2 people in the store even though arriving first the sales person…read morecouldn't be bothered to assist and completely ignored our presence as she printed some pages for another client. A simple acknowledgement or apology that she'd be right with us would have been totally fine but that was beyond her customer service skills. Can't comment on all that work there but going on a quiet Saturday morning with an empty store, don't expect any service. We'll just purchase our fixtures at another store. I'm guessing she judged our simple weekend attire as not being worthy of her effort. Just wanted to share so others are aware that their business may be better suited for elsewhere.