Been coming here for years. These guys are great. Richard, stephan,Dave, Gabe etc. Always helpful. Great showroom aswell. I like the points system. read more

Decent showroom but being 1 of 2 people in the store even though arriving first the sales person couldn't be bothered to assist and completely ignored our presence as she printed some pages for another client. A simple acknowledgement or apology that she'd be right with us would have been totally fine but that was beyond her customer service skills. Can't comment on all that work there but going on a quiet Saturday morning with an empty store, don't expect any service. We'll just purchase our fixtures at another store. I'm guessing she judged our simple weekend attire as not being worthy of her effort. Just wanted to share so others are aware that their business may be better suited for elsewhere. read more

Went to this location looking for some help on a plumbing project. I asked the attendant at the counter for help, but wasn't helpful at all!!! Looked around for 20 minutes but couldn't find what I was looking for. Went back to the counter asked for help but same guy said there wasn't a solution:( Drove down the street to homedepot was able to get help with a solution to my problem. Don't waste your time at Standard Plumbing.!!! read more

So this is an awesome combo plumbing supply store / bath fixtures showroom. The showroom is reasonably sized and has alot of items on display. The staff was helpful and friendly but non-obtrusive allowing us to browse without the feeling of being stalked. As a bonus they also have a serious professional plumbing supply part warehouse that is open to the public. It defiantly off the beaten path but worth a trip if you need apart or want to see bathroom fixtures in their natural environment. Plenty of parking as well read more

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Called the store a few times before going in and no-one answered. There wasn't even a way to leave a message. When we walked in the door, we saw a dark haired woman seated facing the door doing something on her computer. We walked over to her and I mentioned that I called the store and no-one answered. She said she was busy. I called about three times, hours apart. We walked around. When I was looking at fixtures close to her, I heard her phone ring. She ignored it and didn't answer. We walked through the store to look at the fixtures and left without any offer to help. We won't be going back. We started a bathroom remodel and have another one to do along with a kitchen. There are plenty of other stores close by that carry some of the same brands. read more

Rich always takes care of use even delivering material on his way home .They do an outstanding job and their prices are very competitive.

Pump broke asked the plumber to return it they won't take it back . Don't use this place subpar products and won't take back due products . read more

Standard Plumbing Supply - Pump leaked and broke right after profesional install . They refuse to take the pump back. - Plumbing Near Me - Santa Clara, California

Note that the hours on Yelp are not their hours currently. I drove here from out of town hoping to get here and buy several things for my current project, and they were already closed an hour before I thought they were closing. Super sad. read more

Standard Plumbing supply is a great resource for Kohler products. We were having trouble finding some Kohler products at the big box stores, they were either short on stock or boxes had been open and in disarray. We were happy to find this Kohler showroom where you can discuss the various items you need. They have many products, and a nice atmosphere. Theresa and Joanna are terrific, helpful, and knowledgeable about the products. Every item I ordered came quickly and in great condition. I also want to give a big shout out to Brandon who delivered our new bathtub, he was just terrific, with a can do attitude. The tub weighs 350 lbs. and he was creative in how he managed to unload it, and helped our contractor carry it into the house. Great positive energy. I highly recommend this company. read more

Needed help with a Wall mount toilet, not your ordinary plumbing problem. Rich really stepped up and helped me through the process by making sure I had the correct parts and pieces. He took the time to explain what I needed and why. Exceptional customer service !! Highly recommended. Oh, and the Showroom is amazing. read more

I needed Toto Washlet replacement parts. The folks at Standard Plumbing helped me find the proper part number on the Toto Website and when we discovered that the Toto Washlet model I had, had been discontinued and the part was not available from Toto, they helped me find the right replacement. AND they moved to find out where it was in stock and so I could pick it up today while still had the plumber on site. And they gave me a very good price. This was Great Service, all the way along the way. Standard Plumbing appears to fill the void in "the Great Plumbing Supply store" sweepstakes - now that our friends at Barron Park Plumbing Supply have retired. I am happy to find Standard Plumbing and recommend them tightly. read more

The staff is very helpful and knowledgeable. They have a nice showroom which allows to see many of the items up close before buying. And their prices are competitive, so why would you go to a large chain like the Home Depot rather than to a local small business like this one which gives you personalized attention? In addition, the toilet we were looking for was out of stock at Kohler and their employees went above and beyond to locate it at another wholesaler. In effect this cut the wait time by a few weeks! I would highly recommend this store based on our experience. read more

I ordered a few sinks, faucets, sinks and a tub and Mark was very patient and helpful the whole process. I went today to pick up my order and couldn't fit it all in my truck. I just had a short distance to go. One of the staff said he'd put the remaining items in his truck and follow me. We drove the few minutes and he helped unload. The employee turned out to be Rich, the store manager. Now that's 5* service read more

I called in 4/27/2023 at 3:48 PM. I spoke with an extremely knowledgeable, and extremely professional man named David. David makes every other vendor, and supplier look like amateurs. When I called in ai gave some very basic description of a commercial kitchen sprayer that I needed to fulfill an emergency situation for one of my clients. David instantly knew his inventory, and said he had what I needed. I expected to show up and have to go looking for the product, go over everything with another person showing pictures and measurements etc. When I got to the warehouse I was greeted promptly by a man at the back desk and was asked what they can help me with. Come to realize this was the same man I spoke to over the phone. Turns out he pulled every single component that I needed to make a complete repair and had it sitting on the counter for me. I didn't even ask him to do that. Right away I am blown away. It gets better. he went over how everything fit together, double checked my photos to ensure this would work for my application. Again blown away! He didn't stop there. He got my business account set up on the fly and even found my resale certificate in the general email box from 3 years ago. All this only took him like 10 min. I was able to take these parts back to my client, and get their repair done correctly without any extra un needed or incorrect parts. The service I received was perfect, Its very rare to have such great service, and it reminds me on how customer service should be. David did a great job, and I hope he is recognized for his efforts, and un paralleled dedication to customer service. Thank you to David, and his co workers who supported him during my transaction. Thank you to The manager Rich who I assume is creating a great workplace where the staff can feel free and happy to work how they work best. I also appreciate that this branch has a wide selection of inventory in stock. One more thing about David. Not only was he taking extremely good care of me and my transaction, he was also helping other employees to locate in very specific detail where other parts for their transaction would be oil the warehouse. He is a truly talented, and gifted employee. read more

I've been in there twice now, each time we walk in the counter girls don't bother looking up, much less getting off their chairs when customers walk in. I've never seen a company so uninterested in making a sale, or even saying hello. The owner of this company should hire folks who actually like engaging with the public. read more

After coming from the gruff employees over at RV Cloud, this place was a breath of fresh air. Employees were helpful, took the time to listen and then to help me figure out which parts I needed, even giving some additional suggestions on my next steps. Will definitely be back next time I have a plumbing project. read more

The guys here are down to earth and very knowledgeable whether you are a seasoned plumber or a novice like myself. They took the time to help me and I recommend them 100%. read more

For the showroom, the markup is quite steep (probably 300% or more), basically what they do is provide a service of matching parts (bathroom, kitchen, etc.) to a customer's needs. If you do your own research and homework, you probably don't need to come here. Another option is to bypass the showroom and go straight to store in the back of the building to get a better price if you know the part numbers read more

I needed some parts for my Toto toilet that I couldn't find anywhere...in fact, I couldn't even find WHAT parts I needed, as the original parts had been discontinued. Standard Plumbing Supply came to my rescue. I provided them with the model number of my toilet and they contacted the Toto rep, who gave them the new number. As I needed 2 of them, and they only had 1 on hand, they ordered me another one and two days later I was in good shape! Thank you, Dave! read more

We lost hot water in our master bathroom. The problem was a stem piece under the handle. We got the part number from Kohler's website, and called Standard Plumbing, which happened to be the closest outlet for Kohler parts. Adan answered the phone, and was incredibly friendly and welcoming. He told us to come in to order the part, and we could have it in three days. When we arrived, we were amazed at the big, beautiful showroom. We browsed the amazing array of modern sinks while we waited for Adan to be available. Adan was as friendly and helpful in person as on the phone. Really a terrific person to work with, with a level of customer service that is rare to find. The store called a few days later when the part was in. We picked it up and had hot water within 20 minutes. Saved us a $200+ replacement cost for a this particular faucet. read more

Exquisite customer service, a wide selection of products, very reasonable prices. The perfect solution for my plumbing-related problem.

Great inventory, good prices and very courteous service, especially during Covid. Will no longer go to big box stores for anything plumbing or bath. read more

I was referred to this store from another plumbing supply store because I was looking for an odd-sized faucet to fit my 70 year old utility sink in the garage. When I called, John said they had one that would fit but it was out of stock in their location but the Colma store showed them in stock. I had already booked a plumber to do repairs and needed it very quickly. Not only did they get it to me in a day and a half, the price was very reasonable and they called me as soon as it arrived. The guys that helped me when I came in were also very friendly and knowledgeable (remember the 'good old days' when OSH employed retired plumbers?...it's like that!). Good service, good selection and good prices -- all my favorite things. read more

this review is for their customer service (ladies putting in order), not products: i have to say they're not the friendliest or welcoming. they rather sit behind the computer than walk around with us as we point out which toilet or sink we would like to get a quote/order. not to mention, this one lady said she'll follow up on tuesday but we never got a call or email, so we decided to order everything on amazon. when we do call in to check the status of our order, she just can't wait to hang the phone up. terrible!!! go in with a low expectation. on the flip side, i've run into the male worker and he was different. he was warm, friendly and helpful. he actually knew when they typically expect delivery (11 to 3PM)...the other lady shrugs and says it comes in throughout the day; yeah thanks for the vague response but maybe pay attention to some logistical aspect of the job or ask someone who knows like the receiving department??? read more

I came in with some questions for a water softener install and the gentleman, Rich, was very helpful to me as I know very little about plumbing. He thought things out with me and answered all my questions. He wanted to make sure that what I purchased were the right things for the job. I'll definitely return for future supply needs. read more

Thank you Adan for your exceptional service, shared knowledge and genuine kindness! Upon searching for Kohler vendors within my area Standard Plumbing Supply popped up and I decided to visit the showroom. Adan was the fist to greet me and ask if I needed assistance. At the time I was looking for plumbing fixtures but unfortunately due to the lack of an accurate timeline from my contractor I started my search too late for my project deadline. From the collections I viewed at SPS, I loved what I saw. I switched gears to looking for a kitchen sink. Adan was amazing in paying attention to what I needed and making great recommendations based on experience and knowledge. My husband and I placed an order for a 30" wide sink but again unfortunately we were given the wrong dimensions from our contractor and had ordered one size too big! When I let Adan know he was so accommodating and did what he could to help make the switch to a smaller sink easy and painless. That was so appreciated, especially when you are smack dab in the middle of a project with unnerving deadlines and constant changing updates. We picked out a Kohler, under mount, single basin, stainless steel, 28" wide sink and absolutely love it. It arrived right on time and in perfect condition. Adan was always swift to help, kept me in the loop with any update and always willing to answer my questions/concerns with a kind smile. The showroom is great. It is bright, clean, as an extensive array of every top brand that you need and you are always greeted right away. I will certainly go back to this lovely showroom for future project and look forward to referring Adan and SPS to my clients and future residential design projects. read more

I worked with Adan on an order for a bathroom remodel. I had found a sink that I liked online, but needed it ASAP. I was very skeptical that a brick-and-mortar store was going to be able to beat online offers, but they got the sink to me next day, for much less than it would have cost with expedited shipping from an online outlet, and expedited shipping would have taken an additional day. Adan was a genuine pleasure to work with. Highly recommended. read more

Adan is very knowledgeable and customer friendly. He provide a lot of great advice given his long experience and knowledge of kitchen sinks, bathroom sinks, faucets, shower head, toilets and shower doors. I purchased pretty much all of what I needed for the kitchen sink, faucets and bathrooms through Standard Plumbing Supply and Adan because of his knowledge and customer service. I would highly recommend going to this store and getting help from Adan. read more

Stumbled upon this place while driving down Martin Avenue, around the block from Home Depot. =) Great showroom with a wide range of brands of bathroom faucets...all in one place! If you are looking for a particular brand, definitely stop by or call to see if they have it. Not all brands are listed on their website. I was looking for a specific brand for a vanity and they had it at a GREAT price. Ask for Adan! He provided great customer service! Note: Andrew from the Concord location also played a great supporting role! read more

Joeanna and Teresa are great, very friendly and knowledgeable.... within a few minutes of walking in I was helped. They educated me on the different brands and options available. Joeanna and Teresa go above and beyhond! They have a great showroom with lots of selection.... I was able to find all of my tubs, toilets here. Check it out! read more

Adan is a great salesman! We were overwhelmed by so many choices at first since we have four bathrooms and a kitchen to remodel. After we talked to Adan, he was able to nail down what we need and give us a very informative guide as to what we need and helped us search high and low for the ones that we like and suit our needs. He is very knowledgable, always patient, and gave us good suggestions. On top of his expertise, he is very humorous too. Spending time with him eased our anxiety, and we were able to get things done. It was very enjoyable to work with him. I highly recommend him and will definitely come back for his superior services in the future. If i could, I would give him extra stars! read more

Great customer service! I purchased all my bathroom fixtures, bathtub and vanity at this place. Adan provided options to be very helpful as this was my first remodel project. He was always available to discuss and offered to meet earlier than his normal hours, since he new I was working and couldn't always come after work. Thanks Adan!! read more

Great service at Standard Plumbing. We replaced 3 bathroom sinks and the old plumbing did not line up with the new sinks. Was a mix of iron, metal and rubber fittings. With Richards help we figured it out and he sent me home with all the right parts. I hate plumbing, but going to Standard Plumbing made my day - and my wife is happy. read more