I love their burgers, but on my last order, my food was not sealed..big issue for me as i usually doordash. The fries were hollow, yes hollow..my milkshakes are never full.. I will add that their milkshakes are good, just small and never full. I private messaged them, i really hate to give a less than good review. My goal as a yelper is to promote good businesses, but i never got a reply..so..here's the review.. read more

was visiting the area & were in the mood for burgers and needed a vegetarian option so we stopped by this place. the staff were extremely friendly! we ordered garlic fries which was different than what i was used to. we also ordered the california burger & beyond burger, both were super good! located in a shopping area, so parking was easy. read more

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Good old fashioned cheeseburger! Onion rings are tasty, as well as the fries!! Taste: 5/5 Service: 5/5 Ambiance: 5/5 read more

This is one of the best burger spots I've ever been to and I've been to alot cuz i love burgers Their pesto fries are also the best fries I've ever had. Great service and a clean restaurant. Their burgers, pesto garlic fries and milkshakes are spectacular. They have a large menu and I'm sure the other food is great as well. read more

Nice local business with a robust menu of choices, some done well, some not do well. In particular I found the Burger quality to be lacking in flavor and size for the price being charged compared to other places in Novato. Btw, if you want any condiments on your bun you better request otherwise the bun will be dry and void of any sauce.The wings and fries were delicious for what it's worth. Overall a rather pedestrian eating experience will probably keep me going to other options in this competitive fast food environment. read more

Service was great we didn't understand the menu but a nice gentleman helped us food was really good def best burger spot in Novato. We felt it was a lil overpriced but we don't blame them it's California. Try the milkshake! read more

FBI Burger - Burgers Near Me - Novato, California

I never give one star reviews, but after viewing all the out of town five stars and my experiences I felt I needed to post this. They have reviews for "Best burger in Sonoma County", however are in Marin County. Did they buy that status? We only ever go there in a pinch due to the fact that the burgers are dry and overpriced and they are closest food. I don't usually check in there because I am embarrassed to let people know I eat there. Also the Spot On system doesn't work and they won't figure it out. Today we ordered chili cheese fries, a cheese burger with the tomatoes and onions and pickles on the side (I know it seems picky but I can't eat some and my partner can't eat the other) but they were all cut up in the same bag and a milkshake. They charged us extra for having a mixed milkshake, but it was AWEFULL. We called to let them know how separated, gross, and milky the shake was, not complaining about the other food, simply asking for a refund for the milkshake. Marco said he was the manager, then said he wasn't and couldn't give a refund, then said he simply wouldn't, then said we had to come in for a new one, then said he heard my partner swearing, then changed to him hearing me swearing in the background. I don't swear and my partner kept his cool the entire time. Marco then hung up on us. The funniest part was when defending that the milkshake couldn't possibly be too liquid was that he said he watched it get made, then said he made it himself, then said they don't use milk. Make up your mind Sir. read more

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The Five Brothers (FBI) are the real deal. Great selection of tasty burger combinations. Great chef! The service is like talking to good family. The place is very clean; enough room between tables to be comfortable; Made to order deliciousness! Bill for 2 with drinks was $42. A good value. read more

I've had the opportunity to be treated to an FBI burger a few months ago and never got around to writing a review; but here we go!!! I had a bacon cheeseburger with fries and it was PERFECTION!! The burger was juicy, the bacon was crisp and flavorful!!! The fries were the perfect crispy and soft in the center and HOT, HOT, HOT, just the way I like it!! A few weeks ago, I ordered via door dash for someone who was sick and could not leave their home. The food was hot, fresh and she said "that was the best burger I ever had" I'll be ordering again soon!! Great service and great food. read more

Burgers are 4 stars. Onion rings 4 stars. Malts don't have any malt in them. Fries 3.5 stars. Price is 1 star, too expensive. read more

Great customer service , and they get 5 stars for cooking a burger the way I ask for it to be cooked"rare"!! It is next to impossible to get any resturant these days to do that , Bravo FYI!!!! Had the Swiss burger for my mom she loved it and I had the blue cheese burger 5 stars !!! Milk shakes are great and the onion rings are crisp and tasty!!! Love this place read more

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The burgers were underwhelming for the price, and lacked flavor or oomph. Service was fast and friendly, the restaurant is clean and the bathroom spotless. I would love little places like this to excel but sadly, we won't be back. read more

This is the place you go when you don't want to go to a full sit-down style restaurant yet would still like to have a reasonably full menu and good food. The owner is usually behind the counter and he's friendly and helpful. Staff is always friendly and helpful as well. The food is a cut above what you might expect at a place like this. Highly recommended for a quick dinner out without breaking the budget read more

FBI Burger - Menu as of 1/6/2025 FBI Burger - Burgers Near Me - Novato, California

The Best turkey burgers in town and customers service is always amazing eat here almost everyday read more

FBI Burger - 5. Turkey Jack Burger - Burgers Near Me - Novato, California

A friend recommended FBI Burger and it did not disappoint. Staff was super friendly and the food was delicious. Great find! Love supporting a local family owned biz! read more

Excellent food and service here. FBI burgers is one of our favorite local places for lunch. Do recommend

The bacon cheeseburger I got was fairly good. Lacked a bit of flavor but it was decent. The onion rings were also pretty good but I could tell they haven't changed or cleaned the fryer in a little, so I had to pass on them. Customer service was good though! And a nice quiet place to eat some lunch while I waited for my laundry to finish up right down the way read more

We came here for lunch and we picked this place to eat. There was 3 of us and they have inside seating, My husband got chicken tenders and fries and he said they tasted salty. My daughter ordered a hamburger. She gave it a thumbs up. She ordered a chocolate shake with whip cream and she said it was good. I got 10 Oz pulled pork. It came with corn bread and fries. I liked my pulled pork it was flavored with BBQ sauce on top. I liked the fries and dipped it in my extra BBQ sauce. The corn bread was ok. It was a little dry. I had Dr. Pepper to drink. They have bottles and cans to choose from. If I am in the area I would come back and try other menu items. read more

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after $75 spent for my family of 3, I would not recommend to my worst enemy. I'm not a harsh food critic at all but everything was terrible. -Swiss burger had no flavor, the mushrooms were mushy and flavorless. Patty wasn't fresh -kids corn dog, was burnt so bad the batter was black wasn't edible. They put the burnt part face down so we wouldn't see. -BLTA, how could you mess this up? Old stale bacon, no mayo it was so dry, old wheat bread. -Wings, were so dry it was like a chicken jerky. -Pesto garlic fries, were the only edible dish. EXTREMELY SALTY 0/10 recommend. Save your money and time read more

Good place. The have allergy options (gluten free b7ns and vegan choices). Nice people. Place is very clean and atmosphere is friendly. Very enjoyable. read more

FBI Burger - Busy people, good food. - Burgers Near Me - Novato, California

Great burger and fries! They have some bbq dishes as well. This is a mom and pop, not a chain so check them out!

We really enjoy our meals from FBI Burger! Our go to is a burger slider (they include all the extras on it), a Swiss burger, onion rings and fries. To be honest, when it comes to onion rings we are often disappointed. The best ones we've ever had were in a small CO ski town (decades ago) and they were either beer battered or tempura battered and it's the benchmark we use for onion rings. I think the closest we've come to that benchmark are FBI Burger. The burgers and fries are also great. We don't eat beef on a regular basis but I've got to say since we discovered FBI Burger our beef consumption has gone up. Cannot wait to check out the shakes. read more

Too busy to have our usual Burger Friday, so we did Burger Saturday. Haven't been here for a few years since the new owners took over from JJ's. I had the single (pepper Jack) cheeseburger with mayo and pickles, and my husband had a single classic burger with mayo, lettuce, onion, and tomato. Both burgers were excellent, very flavorful, and arrived quickly. Next time I would order mine medium rare though. Their default setting seems to be medium which is how my husband likes his. He also had fries and a chocolate shake. The fries were exceptional - crispy and salty. His milkshake got a thumbs up. Super nice people behind the counter. The perfect burger place, nothing fancy, just good. Prices are reasonable too. We'll be back! read more

Such a hidden gem. Came across this place recently and stopped in for my son, then went back a second time. The burgers are fantastic, flame broiled, fresh... A bit pricy, but so much better than anything else in Novato. Definitely try it! read more

The old place was decent. JJs I believe Then it became fbi and the quality went down and the prices went up. I'm a big burger eater and this was unacceptable. No seasoning on the small bun. No toasting of the oversized bun. Flimsy dinky bacon, and my blue cheese was a plastic wrapped processed nasty little thing. Idk what went so wrong but i won't be back. Not even worth a 2nd try with those prices. read more

Excellent service and food was great! I would highly recommend visiting this local restaurant

Ordered online and was able to pick up in 10 minutes. Got a regular hamburger with tomatoes, pickles; onions and lettuce if I wanted. Bun was big, soft and fresh. Beef patty was thick and more than a quarter. A bit over-done but good. I put on my own condiments. Chocolate shake was really good too and more than 8 oz. Thick, pure and freezing cold. Staff friendly and fast. I'll be back. read more

These guys got great food that cheeseburgers are outstanding and the service is great. Everybody in the place has a smile.

I visited the shop as soon as it opened for my lunch break at work. The employees were polite, prompt, and attentive. The venue was much like your run of the mill burger joint and was clean. My Swiss Burger came quickly with the additions I ordered. The buns were soft, warm, and the skin was just crisp enough for that great texture. The veggies were crisp and fresh, the sauces (on the side) paired well with the flavors, and the sautéed onion and mushrooms had good flavor. The meat is substantial. It was clear that the fat content was low, but high enough that the burger was just juicy enough for a pleasant mouthfeel and the flavor was subtle but well balanced. About my only complaint is the price, as the burger with the added onion ring and BBQ sauce without fries or a drink was $13+. Overall, the high quality is reflected in it's price and would definitely recommend it for those who have the extra change to foot the bill. read more

FBI Burger - Swiss Burger - Burgers Near Me - Novato, California

Wow, all the reviews so far are very love it or hate it. I really don't think they've changed anything since the final days of JJs. Yes, it's expensive and for a family of four you're going to pay a lot. But JJs had raised its prices continuously and really wasn't much different. Likewise the seasoning etc. really isn't any different than JJs had the last couple years. If they hadn't changed the name I doubt anybody would have noticed the people running it had changed once again. That being said, the prior family was kind of phoning it in by the end so I think some of the people doing the comparing are thinking of how things were a few years ago... including the prices. All that being said I'd eat there a lot more often if the prices were more reasonable. Even allowing for Marin pricing that last round of price hikes from JJs were a bit much and, well, they're still a bit much. read more

What happened to this place??? It was so good when it was JJ's. They have the most unwelcoming atmosphere now. Signs for No Substitutions underlined in red, Sauces extra $0.50 underlined in red, Restrooms for customers only, no A/C. Went there with a few friends to grab food. It was so hot inside we got our food to go. Food was overpriced for you received. DO NOT get a shake there. We got a vanilla and chocolate shake. They tasted like the milk went bad. All that for $90 for 4 people. Not worth it. How do you overcook fried chicken! read more

My son and I went there looking for a replacement for the Counter. My boy is very picky, but he loved it. I was happy with it as well. Great service and I always love when a place is clean and it was well kept and very clean. read more

FBI could stand for Fantastic Burgers Inside We chanced on this place driving home from a road trip. I am extremely picky about Burgers (don't get me started on how overrated In & Out is). But FBI Burgers truly measures up. I got the California burger. My burger was seasoned well, grilled to perfection and served on a fresh brioche bun. There was a generous portion of avocado, lettuce and tomatoes and all of the produce was super fresh. I also ordered an Oreo shake which was worth the $6+ price. I stole half of the hubby's cornbread and man-oh-man was it good. I make an excellent cornbread from scratch (of course). FBI Burgers cornbread humbled me. In addition, the staff was super friendly. Service was quick (it was the lunch hour). And the place is squeaky clean, including the restroom. I've been to plenty of burger places FBI Burgers ranks in the top 2. read more

Nice people. Prices way too high for what they are serving. I ordered the adult grilled cheese and it had 1 piece of bacon on it. I ordered pesto fries and had to go back because they gave me regular fries. It was not busy when I was in. They really need to try harder. I won't go back and I wouldn't recommend going and getting a $15.00 burger here. JJ's was way better than this guys. read more

FBI? Came in here hoping for a really good burger and they did not disappoint. I ordered that cowboy burger double patty. I asked for grilled onions and they accommodated. Love the spot. Cheers to the owner. read more

Being new to Novato, I Googled where to get a good burger and FBI was one of the options. After looking at the menu online, I decided to give it a try. I was pleasantly surprised - it was delicious! The burgers were flavorful and juicy. The produce was crispy fresh. The charbroil flavor was perfect. We also got an order of pesto fries, cause I'm a glutton. They were soggy, my fault, the ride home was long. Even soggy, they were quite tasty! The service was awesome as well. The gentleman that greeted us and took our order was friendly and helpful. He was patient, answered all of our questions and even made a couple of suggestions. My only critique is that, in my opinion, the food would have benefited from some salt and pepper. We will definitely be making our way back here again! read more

Highly Recommend stopping by! Really good and creative burger (chipotle crunch)! I used to love adding chips to my food at BBQs when I was younger so to see that options on the menu I had to get it and was not disappointed! The garlic pesto fries are so good too. My only regret is I didn't take a picture to share. I'll be getting this any time I find myself back in Novato read more

I really like FBI burgers. They are messy but really good. I hope they stay open. So many restaurants and stores have been closing.

we liked the previous place, been wanting to try the new folks. ordered tonight and we're both very impressed. my FBI burger was excellent. i don't know how they sell this burger to general public as its super spicy. i love it but have a super high tolerance. fantastic. tots and sweet potato fries arrived crispy too. good eats youn's read more

Good local burger joint with some solid additional options beyond burgers. Quick service, fresh veggies. Nice to have around for a quick, tasty dinner. read more