5 star food/ service/ cleanliness and we will be back. Stopped in for lunch. Cashier was nice and very helpful in making selections. Kids meals were on special so got two!! read more

See all

Was in town a few weeks ago and decided I hadn't ate Fazoli's in a decade or two so I'd grab some lunch on 19 January..... I opted for some half lasagna, half alfredo that also came w two breadsticks. It was delicious and filling. The drive thru service was quick and friendly. Highly likely I'll have to lunch here again when I'm in town. Thanks for delicious quick Italian lunch that turned in to two meals. read more

This place should just shut down. Absolutely disgusting you get better quality at fucking Olive Garden than this dump it's surprising how they're still open when their food is absolute trash. read more

The food is top quality. We like to stop when we are in town. And the breadsticks are delicious

Not happy! I found 2 plastic strings about 3 inches long in my breadsticks, none of the tables were clean, and there were STACKS of dishes on all of the trash cans. Won't be going back there. read more

Onalaska, Wi. Ordered delivery to the Holiday Inn Express. Ordered the sampler and a side of meatballs to split. Decided going forward we'd order most spaghetti and meatballs and a side of 5 meatballs, with the 2 breadsticks it comes with. That's the perfect amount for us. So good. read more

We travel around the United States pretty often and we're always on the look out for a Fazoli's. We love this one! The service, food, and friendly staff make it a great place to stop and eat. The lunch special is just an amazing deal! read more

Incredible pizza. Beautifully made hearty breadsticks. Extremely filling food and definitely worth the visit.

Service at this location was excellent. Employees were great to deal with and went out of there way to make everything great during our meal there. I brought up dishes to area and employee commented that I didn't have to do that and I could have left them in the table. Food was hot and tasty. Brought extra fresh bread sticks. Checked on us how the meal was. This is not usual for a fast food place! Would go back again when in the area. read more

To start.... I used to love eating here due to the Alfredo sauce being better then Olive Garden (my opinion) well things have slipped a lot.... Last time I was at this restaurant was about August of last year. My family and I decided we would come back because it was okay the last time.... Well to our surprise my husband's meatballs were very garlicy and my Alfredo sauce tasted VERY watered down and bland; even putting salt and pepper on it didn't make it better. Only thing that was okay or subpar was my son's slice of pizza.... Again (my opinion) for the amount we paid ($37.28) for our meal it should of tasted a lot better.... We will not be returning read more

They were SOOOOO good not really a fan of Italian food but definitely worth it. And all the people working were so nice. definitely a good family restaurant for everyone read more

Worst experience ever! Did the drive thru at Fazoli's on my lunch break thinking shouldn't take long with one car ahead. Should've went to MCDONALDS with the 10+ cars and probably would've been in and out with time to eat my lunch. I ordered, PINK lemonade and Chicken Alfrado meal. Did not think it would take 35minutes in the drive thru for ONE meal. Let me tell you about my meal.....pink lemonade was lite regular lemonade GROSS. My chicken was hard and over cooked and the noodles could've cooked another couple minutes. Needless it say, that was a waste of time and money!!!!!!!!! Wont be going back again. read more

Worst Fazoli's ever...extremely slow service almost to the point of being rude....filthy dirty floors, trays and kitchen from what I could see at the counter...ate an early dinner, not crowded...no excuses for this sad place. Pizza and bread sticks were stale and baked Ziti had peas in it telling me a dirty prep station...don't waste your time here!!!! read more

See all

Amazing service!! Came here with a large group of people and they made all of us happy! The never ending breadsticks were scrumptious! Thanks Fazoli's for a great meal! read more

Great fast food. Consistent between stores. Very friendly people. Food was very quick. Came around twice with more breadsticks.

Baked Spaghetti used to be my FAVORITE from here. Tonight I got it and there was almost zero cheese. I was advised that they had cut back on the cheese because they were "wasting to much cheese". Breadsticks had no butter or flavor. Just dry bread. Fazoli's just moved to our "never again" list of places to eat. It cost $30+ dollars for three of us to eat and it mostly thrown in the trash! read more

Went in one night with a friend after a long day at work, so we went in to grab a bite to eat and the girl that took my friends order won't take mine and her name was Alexis, but jonna and Jess. Did a good job handling the situation read more

Jonna and Scooter were amazing. Was busy in the store but they handled it well. Food was hot and fresh and service was fast and friendly. Dining room was clean and breadsticks were plentiful read more

I went to Fazolis in Onalaska with my group and once we all ordered, they may have felt swamped but we all got our food in under 10 minutes and the employees were kind enough to fit all of the group and other families. Also a cashier was very good looking. read more

Very nice food. Yummy tasty. Also super friendly workers. were able to remain calm while we brought in a group of 50 people. They got flustered but they powered thru. love them read more

Full service fast food with a smile! We were served today by Nancy who was just about the most accommodating server I have ever experienced. You guys have a real gem on your hands! The food was fast and very tasty. I will be back! read more

Terrible terrible service.!! We had a large order through the drive thru. (Over $50) We did not get napkins or forks. We told the person at the window we needed cups for the 1/2 gallon of lemonade because we were driving back to Chicago. I went in to get plastic forks. I waited for someone at the counter for over 5 minutes, there was a women (black hair with red steaks) with her back to us who was talking to a man wearing white and green. The woman from the drive thru came in and out but ignored me. I asked for help several times and the black haired women finally turned around and yelled at "Can't you see I'm busy!!! You need to be patient!!" I told her I was patiently waiting. She threw the forks at me and as I was walking out she yelled "good for you". I called the manager who said they only give out forks if requested and didn't seem concerned about the rude behavior of the employee. read more

Love those breadsticks! Who would say no to extras! Thanks for the great service in drive thru!

I've been eating here for many years. Food is consistently great. Clean business in these times. I look forward to eating here.

Been here once on a weekday afternoon. The ladies working here were all so friendly and kind. The food itself was very good (pizza and bread sticks a little too salty). My food came out fast and hot. Had a good experience and they have very good service. read more

Three kids fed, $10. So it's great for dads when Mom's not cooking. Food is overall fair to poor in taste & presentation.

Overall I think Fazoli's is pretty good. However, they went through some not so good changes. Some of the menu items changed like the Primo Sub, it used to be my favorite dish there and now it's just subpar. The prices are good as is most of their other dishes. Also always seems to be short staffed but that isn't surprising, everyone is short staffed but I haven't seen more than one person on a register for quite a while. For a cheap and filling option, I'd recommend. read more

I usually do not bother with reviews of chains. However I felt compelled to do so with this one. I have been here only once before and it was OK I guess. This recent time however, out of our group of four, only I thought what ordered was decent. I had some sort of baked ziti which was fine tasting. But the fettuccine alfredo was reportedly salty and cold and the tuscan pizza was reportedly cold and too sweet. The bread sticks were not baked all the way and were literally yellow with soaked in grease. You could wring out the grease from these cold, limp soggy doughy bread sticks. Nothing was finished and we did not care to take any leftovers home. We are done with this place. read more

Although the staff was friendly and the food was served promptly, the food was quite bad (even for a chain). My kids used to really like grabbing a quick lunch here when we shopped in Onalaska. Over the last year or so the quality of food has been a hit or miss. The bread sticks...where do I even begin? I literally squeezed a yellow "butter" liquid substance out of one. They were luke warm at best and doughy. My Tuscan chicken flat bread was quite terrible, Cold and lacking flavor. My kids were disappointed in the alfredo. The sauce used to have a decent thick creamy cheesy flavor. But this time it was salty and watery, not to mention barely room temperature. There has been a steady decline in the quality of the food and we will not return. read more

The mushroom alfredo bake was surprisingly good for a fast food restaurant.

Expectation Management - For a fast food chain, this location was speedy, tasty and budget friendly.

My girlfriend found two pieces of plastic in her fettuccine Alfredo and my cheese pizza was the worst tasting thing ever. Don't recommend it. People behind us were complaining too. read more

Fast and delicious, I love the lasagna and the slice of pizza as a side A bit more costly than competing fast food/drive thru restaurants at about $10-$12. Can't beat Italian fast-food. read more

Today was a pretty slow day not just for service but also for the staff. They have 3 people out in the lobby doing daily tasks and 1 behind the counter taking orders. There was a group waiting as the woman behind the counter would leave and "grab something from the back." I waited for 30 mins while the group of 5 people had orders taken. The food is great and the breadsticks are wonderful, but today the service is unnecessary slow. The order came out and everything seemed to be in order except part of my meal, and they were kind enough to fix the issue and give 1 extra breadstick. The biggest problem seemed to be with the breadstick delivery service. On previous visits there is usually someone that goes around with fresh breadsticks to offer to anyone but they must be trying to cut some costs because that didn't happen. Sad day for the tastebuds. :( read more

I came in this afternoon and it was very very busy for a Sunday. Every table in sight was full with families and we couldn't find a table to sit at. Zoe was very kind to us and cleaned off a table for us to sit at, brought our food, and brought us breadsticks and boxes! Even though it seemed to me as to be busy and not very well staffed (we only saw zoe and Joanna walking around) she made sure we got what we needed and was very kind about it. She looked a bit frantic sometimes. We saw her everywhere. Bringing people food, carrying the basket with the breadsticks, taking orders, and carrying big black trays of dirty dishes. She was just darling. Please treat her well. She is an asset to your company read more