I never went there until the introduced the Impossible burger. Great burger, they really know how to assemble a hamburger (I get mine with "the works"). And the fat fries are excellent. Not cheap but I go about once a week. Fortunately it's an easy walk from my house. Takes them a few minutes to cook up an order so I order online and it's waiting when I get there. read more

Now this is a good hamburger. Forget what the location looks like and focus on the flavor. The hamburgers are put on the grill fresh and you can taste it. The fat fries are better than fries at just about any other joint. Some points: It's an old building with limited seating. There is no restroom available for guest. You will wait for a few minutes after ordering (it's cooked fresh, remember?) read more

As of 12/3/2020, I order 2 burgers then I got double charge. Spoke to manager for reimburse but she just say "asking to your bank" Disrespected, disappointed, I never hear the word of "sorry" read more

Fatburger - Double charged - Fast Food Near Me - Redondo Beach, California

Terrible services. Order 1 burger and 1 chicken sandwich. Waited over 30 minutes for my order. Upon reviewing my order it was incorrect. Food ended up cold. Highly recommend never going to this location for a food, unless you feel like waiting for 30 mins for an incorrect, cold order! read more

DO NOT ORDER FROM YELP. THEY DON'T CARE!!! I'm sorry, with such experience, We will not visit this burger place again. We visit this place a few times before, there is always long wait to get food. And this time was worst. We want to support local business during virus and order ahead on Yelp online order half hour ahead. By the time Yelp showing the order is ready, we went in to get the food and was told the food is not even start making due to system error. The guy at cashier told us that "he saw the order but the system is freezing" so he just ignored it. How are you going to maintain your business with this attitude?! After that, they start making our order, and since it's already half hour late, they didn't react to speed up process, it took them another 20-30 minutes to get 2 burgers done (one burger not even follow the request). read more

It's a burger joint. Decent. Nice remodel...spruced up the place, it seems cleaner and a lot less greasy. The staff seems to be revitalized too...quite friendly and helpful. It was nice to see the staff moving around, cleaning up, wiping down and organizing. Much more efficient these days. Can't say I'm blown away with the burger, in other words I don't think of Fatburger first when I'm craving a delicious burger. Nothing beats my home made burger concoctions, but in a pinch and to satisfy his craving I will head here and oblige. I'm a California girl...maybe if Fatburger offered avocado, Humboldt Fog, spring greens, garlic aioli spread or brioche buns I'd change my mind. But for now, Fatburger is a solid "it's okay". read more

Fatburger - Nifty ceiling. - Fast Food Near Me - Redondo Beach, California

This place looks disgusting on the outside but its clean, dont worry. Like every Fatburger, the food is delish!! I always get a medium burger(sometimes a small) with everything on it and skinny fries!! It is always the bomb . com This is a small location but some of the staff is friendly and helpful. The food comes out quickly and I love the digital soda machine!!! so kewl!! read more

Fatburger - Turkey and Beef burgers! - Fast Food Near Me - Redondo Beach, California

I waited a day to write this because I didn't want to write something when I was hangry. This is specifically for the Redondo Beach location. Apparently others have had similar poor experiences at this location. I love the other Fatburgers in LA, especially the one in Mar Vista. The only reason I'm giving this three stars is because there is a really nice Black Woman who works there and is always so friendly, cheerful and prompt with orders. However, she wasn't there yesterday. I left my husband in the car with my dog (good thing because the dog would have probably died while I was waiting for my food) and walked up to the counter to order at 2:10 pm, and it seemed like there was an issue with the cash register, and the guy kept putting up his finger to say "one moment please" several times which was fine, but it took five minutes before the guy could take my order. I wasn't upset about that at all. However, then I ordered a regular burger meal with a gluten free bun and a large burger meal. Several people walked in after me and received their meals. I figured they'd ordered in advance. Then a a young guy got his order, and a couple of women who came in and ordered at the counter about 15 minutes after I did received their food and I was still waiting. I pointed out that at least 2 parties who ordered after me got their food and left already, and I asked the guy if my ticket got lost, and he said, "No, it's because you ordered something different than they did, the gluten free bun takes longer". "It takes a half hour to cook a gluten free bun?" I asked "it hasn't been a half hour!" He says. "Oh really?" So, I get the food 30 seconds later and I look at my phone, and it's 2:46 pm. The receipt says I ordered at 2:17 pm, 29 minutes, which is close enough to a half hour. THIS DUDE WANTS ME TO BELIEVE IT TAKES A HALF HOUR TO COOK A GLUTEN FREE BUN! Seriously, dude. All you had to do was apologize!! Not be a condescending douchebag. AND MY FAT FRIES WERE ICE COLD, so they obviously had been sitting in the bag for a while. Will have to hit a different location. Fatburger is my favorite burger in Southern California, but DO NOT go to this location, (unless you see a tall, friendly, pretty black woman at the counter). read more

If you love hamburger, I highly recommend you to go and try this Fatburger's. The beef patty is really juicy and really delicious. I am not too much fan of a hamburger as I used to be. However, once in a while I have the urge of wanting to eat them. Fatburger is always the 1st in my list among other hamburger chains available in my area. The Redondo Beach location is just in the Corner of Pacific Coast Hwy and Palos Verdes Drive. The place is clean, the services are good. I waited quite long to get my food ready.... but, hamburger and my skinny fries were satisfying. I ordered the Original, Meal, which is the smallest in size. It comes with the fries and drink. If you really hungry, you can order additional patty or go for the next steps of Large: XXL, or XXXL...Good Luck. Pricing is a bit pricey but it's worth it. read more

Fatburger - Fast Food Near Me - Redondo Beach, California

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Amazing, outstanding... words cannot describe the customer service at this establishment will be coming back as soon as Possible pleased to say that this business deserves 5 stars. read more

Kind of sad. Used to go here all the time as a kid and decided to get it for my teen tonight and the order was incorrect, cold and soggy. He was pretty grossed out from it. Said his burger was extremely sugary. Odd. read more

I had a horrible experience ordering on the phone. They made a mistake with my impossible burger. I asked for a whole wheat bun 3 times, got home and it was on white bread. We had to eat a bunless burger. I called the restaurant, spoke with the "manager" and asked for a refund on the impossible burger. I was told they couldn't refund us because we ate the burger portion and they "don't charge for the bun". I guess anyone can go get a free bun at Fatburger. I have been a regular customer for over 30 years. Not any more. Very disappointed with customer service. They didn't even offer to remake the burger. Anyhow who wants to pay for gas to pick up a burger that the restaurant made a mistake on! read more

We ordered very late in the evening and was happy that they delivered. The food was everything we ordered.

I love the chili cheese burger and chili cheese fries so good thanks the service is very fast and the food is always hot

My bf is gluten free because of celiac's disease and we didn't want to leave the house on our one day off together so we ordered through postmates... but the real hero was the man working at Fatburger!! I called because on the postmates app there was no option for gluten free bun :( and I told him my problem and he handled it perfectly and I got my correct order! I really appreciate him going above and beyond for me and my man (total strangers) Thank you!!! I wish I got his name!!! read more

Jessica and the cook are extremely hospitable. Kudos fatburger these two folks are very good for your business. Actually Chelsea is her name read more

Went for the Vegan Milkshakes (which are NOT vegan) and left with nothing but disappointment. Myself and 3 others went to Fatburger on New Years Eve to try the new Vegan Milkshakes. It was 9:41pm when we ordered. First, I was surprised to see that they are charging over 100% more for the Vegan Milkshake $9.99 and such a small size. Then, I asked if the whipped cream was vegan. Instead of answering, they just handed me a Reddi Whip "Non-Dairy" can, which is NOT vegan. It has milk derivatives. So, you cannot advertise this as Vegan, because it is not, and I'm paying full price for something that I'm only partially getting. Next, we wait 22 minutes to get our shakes, and they forgot my fries. At 10:03pm, my fries are ready. I sit down to eat them, and Shawn and another employee come out with utensils in hand and tell us and 3 other people that they're closed and we have to leave. One guy was there before us, and didn't even get his order! Our friends milkshake was only 75% full, and they said they ran out of product, without offering a price adjustment or anything. Online said they were open until mid nite. If you're looking for good food and even decent customer service, don't go here! read more

Haven't been here in a while. I ordered a Turkey burger for my honey with sweet potato fries. I had a large burger and asked for grilled onions well done. Onions were not well done, so I scraped them off. I don't like the taste of raw onions. But the burger was outstanding and gigantic. I could only eat half. My wife liked her T burger. The sweet potato fries were very, very good. read more

Fatburger - Monstrous size Large and in Charge burger. - Fast Food Near Me - Redondo Beach, California

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Would give them zero stars if Yelped allowes. Ordered a burger plain, no cheese with other items online. Got home and plain burger had cheese. Called to ask for a refund and they told me I couldn't get one because I ordered online. Didn't offer any other solution. I asked how I get the refund, was asked to hold on and 11 minutes later still no one. I contacted corporate twice since then and no one calls back. Worst customer service ever. Also, the cheese was on the bottom of the burger as opposed to he top where they always put it. I suspect the person tried to hide it and I am thankful I noticed before eating it! read more

Fatburger - Fast Food Near Me - Redondo Beach, California

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Doesn't honor their own prices. When my subtotal came up higher than the "meal" price on their digital menu behind the cashier, the cashier said, "yeah those prices aren't correct. I told my manager and they haven't fixed it." I asked if they'd honor the listed price and the answer was, "No." Fatburger is a franchise, I'll also let corporate know they don't honor their own listed pricing. read more

Fatburger - They don't honor their meal pricing.... not cool. - Fast Food Near Me - Redondo Beach, California

What can I say about Fatburger. CLASSIC. This particular location has amazingly friendly service. They definately go out of their way to make sure you have everything you need. I love that they offer a vegan shake, an Impossible Burger and Vegan Cheese. I had a basic Fatburger with cheese, grilled onions, bacon, fried egg, relish, mayo, mustard and ketchup. Only knock is that for a burger place, it is hella expensive. But from the day I moved to Cali to this same day. Fatburger ROCKS!!! read more

Fatburger - Basic classic Fatburger and a double Impossible Burger. - Fast Food Near Me - Redondo Beach, California

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The burgers aren't much to write home about, but they aren't bad either. Run of the mill burger joint. The staff was amazing, really friendly and helpful. Lastly, they have a burger that's 10 patties (I think). It has a pretty big parking lot, so easy access. Not my favorite but I'll go back. read more

I ordered an original Fat Burger and it took them 45min. This is completely unacceptable, especially considering that it's their signature item. I imagine the kitchen here is run like the one's you see in Kitchen Nightmares. For the amount of time spent waiting on awful service at this disorganized eating establishment, I could've gone to my local Wendy's, where standards include fresh, hot food, customer service as a priority, clean bathrooms, and guaranteed fresh beef. If you see the manager of this restaurant please give him the middle finger for me. read more

I have been here for 35 minutes with only one person ahead of me, for a TO GO order. I'm literally writing this as I sit here waiting for my fixed order. First the woman at the register didn't understand my order. A large burger meal, plain with chili and cheese. Drink upgrades to large. Another large burger, a la carte, plain with chili and cheese. A chocolate shake. So that equals 2 burgers, 1 fry, 1 soda, and 1 shake. I had to ask for my large drink cup and was told she didn't charge me for it. Then why was I charged for the meal AND a shake? Then I waited 20 minutes for my food, which came out wrong. Burgers with everything on them, since they were not punched into the system correctly at the register (eyeroll). The cook was nice and apologized for the error, which was clearly not her fault since she was just reading the ticket. 15 minute wait for my burgers because now they're busy. Register girl has got to go. She clearly doesn't know her way around a screen or how to punch in orders correctly. read more

I have been going to this location for several years now. Needless to say I have not had any complaints - until Saturday when I ordered lunch for 6 people and they forgot to include fries. Very perturbed because it is not fun to find out you are missing something from your order. called them to complain and ask for my money back and they said they can't process any refunds over the phone so asked me to come back to the store. I go into the store and they whisper, going back and forth, finally coming back to offer me 2 orders of fries right now - instead of refund. Ask for my refund again and they said the manager is not here right now, she will call you within 2 days. REALLY. it's been 4 days for pocket change refund! I am not alone in this, so many restaurants do take out foods and deliveries - and most often consumers are left to find missing items and many hurdles to go through for a refund for item I did NOT receive. they figure we won't spend the time or energy to pursue something so small. Let's see how long it takes Thelma, the store manager to give me a call back. I am ready to write to the regional manager to make sure consumers don't get the short end of the stick. read more

Always been a favorite of mine. Good side and good tasting burger. They advertise yellow chili peppers but only put them on the burger sometimes for some reason. Shakes are pretty good, I recommend the Maui Banana. Fries are usually portioned generously and are quite tasty. The lemonade is nice and homemade so I recommend that as well. Service has always been very very average. Occasionally solid, sometimes lackluster, so there's that to consider. But you go to a burger place for the burger and that's the star. Prices higher than INO and other fast food places so there's that caveat. Overall a high quality and convenient burger for Redondonians. read more

If you care about customer service and clean tables, this particular Fatburger probably isn't for you. The cashier messed up our order twice, then another much more sour lady took over rolling her eyes. Then she couldn't reimburse the difference for the mistakes they made, so she got the manager who was also sour and had no idea what was going on - telling the lady "you only listen to me from now on". We got to our table and it hadn't been wiped down in a while. Sorta gross. The burgers were fine. Super salty. We had the impossible burger which was pretty amazing for a meat free burger. The second star is for it. The first guy did come and apologize so he can share that second star. Avoid unless you are hungry or want to try the impossible buger read more

Fatburger - Impossible Burger - it tastes pretty close to the real thing although a little dryer and a lot saltier - Fast Food Near Me - Redondo Beach, California

Amazing burgers and milkshakes! A little more expensive than other places but you get what you pay for and this place has fresh, quality ingredients. The people that work there are always friendly and helpful. Lots of parking in the lot as well as behind the restaurant. read more

These burgers seem to be a little more greasy than most, which is ideal if you have been drinking. I've come here a few times after a night out, and it ALWAYS hits the spot. Today I came with my family on the way to the airport (not imbibed) and we had a hearty lunch. If you go for a burger sized XXL (1 pound) or larger, be prepared to encounter a 'beast!' The normal burger is the large (1/2 pound). I like that they have several options which can be added to your burger, including an egg ($1). Today I got the veggie burger which was just okay (B), but I did get bites from everyone else, so I additionally had the equivalent of 1/2 of a regular burger, LOL. They have two different french-fries, skinny or fat, both are good. One of my daughters got a vanilla shake which was tasty (B+), and they also have the high-tech soda machine which has something like 50 beverage choices. I avoided the machine and opted for the standalone lemonade machine, it was a tad tart but refreshing. The interior feels like a burger joint, they play music which adds to the ambiance. The price is high for a burger spot, my family of 4 was $43 - but we all left stuffed. Their burgers are solid (B+) and made all the better based on their fresh ingredients; lettuce, tomatoes, onions, and relish. I'd definitely go back, in a day and age where there are several burger options, Fatburger is a contender. The staff is friendly and courteous! read more

Fatburger - How hungry are you??? - Fast Food Near Me - Redondo Beach, California

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This was my very first experience with Fatburger and it was really good. The burger was cooked perfectly and the fries were great as well. I was able to just walk from my hotel so the convenience of that great. I wanted to wait to write my review until after I tried the other local burger spot and I must say this place was far better. I would definitely eat here again. Too bad we don't have one on the east coast. read more

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Terrible quality! I use to love fat burger but who ever cooks the food here has no idea what they are doing or hates their job. Burgers are covered in grease and are over cooked to a dry crispy mess. On top of that if you dare to take off the bun and look at the patty, typically a third is missing and the patty is a bunch of broken up pieces placed on the bun. read more

They get the job done. Through the noise of a busy kitchen, masks, and a plastic enclosure it is hard to communicate your order but they make it work. Dining room is a little worse for wear. Staff is efficient and polite. Our order is right every time so far and they have gluten free buns, which can be hard to come by. Be warned, parking is a little wonky in an awkwardly laid out lot. We always find a spot though. read more

So sad how quickly this place has gone downhill. First and foremost, it will take you FOREVER to get your order, no matter what time you go. I recently went around 2pm on a weekday thinking it would be pretty empty and quicker than usual. Whike it was pretty empty it was NOT quick. After cleaning off my own table since they were ALL DIRTY and waiting 15 minutes for my Impossible burger (which I love; so sad that the product is good but the staff just can't get it together), I noticed the guy who ordered after me got his food. So I went over and asked about my order. They forgot it, I guess?? This is not the first time this has happened. So add another 10 minutes. Half an hour later I have my burger. And it was good. But just not worth the bad service and inattentiveness to the dining area. :( Y'all have such a good product, PLEASE GET IT TOGETHER. read more

Best burger to order. 1 Small burger. Its not on the menu, but its a burger the size of in n out. Just say you want the "small burger" 2 add bancon and egg and swiss 3 prepare you self for something note worthly. The small burger in comparison to the normal offerings is monumental. The bun normally over take to juxtaposition of the hamburgers, but with the small bun it complements the composition of the hamburger and gives its that "damn good burger" feel. read more

Fatburger - Fast Food Near Me - Redondo Beach, California

I cannot recall the last time I even remotely considered Fatburger but something on this early evening was calling my name. I had just left Palos Verdes, making that seemingly forever trek, back to the fwy when FB crossed my path. This location sits prominently on a large corner right on a busy intersection so it's hard to miss. I had literally been out on the golf course with clients all day and had really worked up an appetite. I needed something out of the ordinary and was looking for fast food. Anyhow enough on the background this place just seemed to fit the bill and wow was I happy that I chose to eat here. They were very busy but the order lined moved quickly and efficiently, the young woman behind the counter had her act together, Fatburger add cheese and chili please, skinny fries and a drink( self serve). The food came out in about 10 minutes and what a combo it was. Far from a hot mess this was more of a controlled mess in a very good chili burger sort of way. https://www.yelp.com/biz_photos/fatburger-redondo-beach-4?select=-fI-iMnBbeyyadYER7I9rQ&userid=Fy71pENHo8QeE39MO55ZDw What a satisfying burger! Perfectly cooked and the quality of the ingredients was nothing short of surprising too. I thoroughly enjoyed each and every mouthwatering bite. It's great to have something really hit the spot and that is exactly what happened. It was one of those nights were the expectations were exceeded and that is always a treat. This location has ample parking in it's lot and overflow parking in an adjacent paid lot. This is Redondo so it does get very busy and they are open until 3 am on Friday and Saturday 12 am the rest of the week. Next time I am in the South Bay I wouldn't hesitate to go back when that chili cheese burger craving returns. read more

Fatburger - Fatburger Combo add Chili - Fast Food Near Me - Redondo Beach, California

I love Fatburger! The food is always fresh, delicious, and made to order. Every time I go to this location, I have consistently received excellent customer service. Whether I phone in my order or walk in and place my order the staff is always friendly and helpful. Thank you! read more

Yum! Love stopping here when we're in town and not trying to be "good" Tastes fresh and made to order. read more

The Redondo Beach Fatburger has consistently been horrible with wait times PRE-COVID. We live down the street and rarely ever go here because of the lengthy wait times with little to NO customers in the restaurant (not exaggerating). Tonight I called in an order at 9:45pm and they said it would be ready in 15 minutes. I arrived at 10:15pm (knowing they take forever) only to find out they didn't start the order yet. Wow! Fatburger needs to LEAVE Redondo Beach. How do they remain open? read more

Ok Fatburger, I'll tell you, as a former pro athlete, you learn more from your failures than your victories. So today was an epic fail, easily avoided, but unfortunately for me, it wasn't avoided. I ordered a burger and a shake. The place was an average to slightly below average amount of busy. 3:00 on a Sunday. Obviously both items were begun together. Obviously the burger takes a lot longer to make. So the shake was sitting around for 5 minutes or more while the burger was being prepared. By the time I got it, it was lukewarm milk. Pretty disgusting. Nothing resembling a shake other than the container it was put in. Given how high YOUR profit margin is on drinks, you really should get them right. Epic fail today Fatburger. read more

Damn I have to breakup w/ Fatburger after coming to this location for anout 20years now. Why? Ordered my usual Impossible burger w/ cheese extra pickles and no salt. Got just that, no lettice, tomato, relish, sauce, onions etc... When I told them the cashier said: "Did you ask for those?" Me: "Um doesn't it just come with that stuff?" Ok honest mistake, but sonce i just paid $13 for just a burger, can i get it? I gave them my Sadburger and the cashier rejected it and said just throw it out. There were no trashcans other than one that was overflowing with garbage so i just sat w/ my Sadburger waiting. After a while one if the Fatcooks started waving at me to come over, I thought my burger was ready but nope, he asked: "Did you throw out your burger?" No. "Why not?" What? "Why didn't you throw it out?" ‍ "Do you want it? You guys said you didn't want it back." "Im not gonna make you a new burger if you didn't throw it out." WTF!? Ok lemme go get it and give it back to you. but do you mind making my burger bcuz everyone else wants to go. (It's been almost an hour so far) So I come back with my Sadburger and say ok dude, come take a look, I didnt eat it and didnt know what to do with it. But Im thinking is this guy accusing me of being the Hamburgler? Like Im scamming for a burger? Nah dude, Im an adult, I dont roll like that. Anyway, F it, forget my $13 Impossible Fatburger and just refund my money please. Then Gabriel wobbles up into my face (yo dude, social distance please) and says, "so now you don't want your burger?" No, i want a burger, the burger i paid $13 for, but I dont want to beg your Fatcook to nor do i want your Fatcook burger detective to accuse me of being the Hamburgler. I'm thinking, damn this guy has no chill. And right then he takes the Sadburger and throws it on the ground. Can you just refund my money so i can leave before everything around here closes, Im hungry. Anyway, finally got a refund along w/ a bunch of attitude over a dumb burger and made my way up the street to Smashburger who was having a one day promo special: Double Smash for $5 (extra pickles no salt) served w/ a simple smile. So all's well that ends well. Bye bye Fatburger and your lame ass burger detective agency. Also, while I was waiting around I can tell the cashier was in training, and i never once minded that there was a mix up, Im pissed bcuz the Fatcook and Gabriel didnt have to humiliate me in front of my friends and the customers over a mistake they made! I work in food service, i wouldve just made a new burger the right way, not care about the garbage burger and refund the customer for the time wasted, knowing full well it's less hassle and they will no doubt come back again bcuz service :) read more