Get this, they opened the hood to my vehicle for a final inspection & I immediately saw that several screws were missing. I told them to find & replace them. 6 months later, I installed a new horn system. I had to open up areas that were repaired by them & to my surprise, several more screws & special snap pieces were missing. These people are criminal !!!! To think Statefarm gives them 5 stars. Never again !!! read more

Great value for good quality I got quoted 500$ less than Gerber auto due to less labor cost

I got my entire door fixed at Unibody in Oct 2017, I purchased my car in March 2017. Someone sideswiped my car. They fixed entire door/paint job and all. I remember going back a few weeks later because the passengers door wouldn't lock. They fixed it...fine. They charged my insurance $3,600 for the claim. Fast forward 2020, parts of my door are literally falling apart. I didn't hit anything and nothing hit me. I send pics to three body shops in Michigan, where I now live. All three repair shops told me that the car has faulty work and the car is rusting from inside out from bad bondo. I live 5 hours away from Chicago now so taking it back to this shop is not an option. Still I called the shop in hopes they would do the right thing. Well it took me calling 3 days in a row for the owner to call me back. He then suggested I bring it in, knowing I don't like in Chicago anymore. He said I must of hit something and it's not his shops fault but if I bring it it, he can tell for sure. Ok let me drive 5 hours each way to have you tell me it's not a faulty job, even if it is. I am going to be calling progressive insurance since they paid the claim, if that doesn't work I'll be filing a lawsuit. If I'm going back to Chicago, it won't be to have them refix my car they screwed up. It's ridiculous they choose to do the wrong thing. If you know anything about cars, don't go here. View the pics, they speak for themselves. I had no clue it was faulty work but three mechanics say it was. DO NOT GO HERE. Update: Right after I posted this the owner Phil calls me and tells me he's going to take me to court for slander and hangs up on me like a 2 yr old. Good job old man threatening a former customer that your shop wrecked their car? Really?? 2nd update: Tried to claim the damage with my current insurance AAA because maybe something did hit me, nope. They confirmed. Old damage and I could not make the claim. read more

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I just went in for a estimate on my car and they tried to charge me $1,800 for two small dents. I literally just got quoted $750 for the same two dents from the body shop on north and Cicero behind the walmart. The guy was very rude about it as well. Told me I should go to the guy then. Dont let the 5 stars fool you. I believe the business has family and friends make fake reviews so there rating go up. Their nothing but a scam. There's cheaper places that would do the same work. read more

They quickly and easily repaired my bumper. They also fixed a rust spot I had above my wheel, and gave my car a full detail inside and out! Loved the service, friendly staff, and prompt work. It looked so good when I got it back, I asked if they had painted the whole thing! read more

Fasttrak Auto Center - Body Shops Near Me - Chicago, Illinois

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Luis helped me with my car's mirror. Very efficient, quick and just overall great, great service. Thank you once again!!

Last Saturday morning I was leaving town for a roadtrip when I quickly realized I had a flat tire. I went to Unibody to see if they could repair my flat tire at some point that weekend and though no tire experts were in that early in the day, the man at the front desk made time to help me. I was back on the road 10 mins later thanks to a very helpful and kind employee at Unibody. read more

Have you ever just wished the men in your life could just take care of all those stupid manly things, like car trouble? be it body damage or a stupid broken window, the guys here can be that "guy". They just did the best job with my car, after some assholes just tried to break into it. It happened on New Year's Eve Day, so all the businesses were closing and Unibody stayed open a little later just to call around to find me a window so I wouldn't be car-less for the evening. No luck however, the owner gave us a ride home, and they also stored the car in their garage all weekend until they could work on it on Monday. They finished all the work within a week and even threw in some paint buffing on the house. Not everyone is lucky enough to have their dad know everything about cars, but that's how I felt here, like my dad was working on my car and that everything was going to be okay. read more

I read all the reviews so I thought this would be a great place to take my car. They informed me the cost to repair the scratches on my car which was a bit expensive. The advisor then suggested buffing out the scratches and using a touch up paint. I thought this would be a good temporary solution. When I picked up my car it looked HORRIBLE. I understand it was just a touch up paint (so it wasn't going to be perfect) but the color of the touch up paint they used didn't even match my car!! The touch up paint was slapped on with no care or detail. It looked bad and when I let the advisor know that I wasn't satisfied with the service and wanted a refund ..he refused. I asked again for a refund and requested for me to leave. By far the WORST service I've ever received. read more

Fasttrak Auto Center - The touch up paint doesn't match and it looks slapped on - Body Shops Near Me - Chicago, Illinois

If Hammer is 2 Legit, Unibody is 3 Legit. They close at 6, but I called at 6:30 to get their address from their answering machine. Instead of the machine, they happened to still be there and hung around another 15 minutes until I got there...AND DID THE QUICK REPAIR TO MY CAR. Most places will nickel and dime you, Unibody goes the distance. I wouldn't trust any other hands on my car. read more

I worked at an auto body shop for 3 years in high school where I performed limited body work, prepped cars for paint, and sanded/buffed after paint so I have general knowledge of auto body repair and a good eye for detail. When my 5 month old car suffered damage from hitting a pole, I looked for auto body shops that would do the job right without cutting corners (i.e. using extra body filler to cover flaws, drilling metal instead of welding and pulling, taping over removable accessories and trim, lack of paint blend). Mark walked me through the estimate and what would be performed and there were no cutting of corners and he adhered to OEM standards. The car came back detailed and the work was flawless (I have a good eye for errors especially on a black car). The work wasn't the cheapest but you get what you pay for. The staff was super friendly and communicated progress throughout the process and stuck to the price and time estimate. As a point of comparison - In the past, I've used a well known low-cost franchised auto body shop (not Unibody) for a lease return and was returned with a car that had overspray, mismatched paint, and sand marks on body panels and lights, but they were nice enough to clean out all of the change and CDs from my glove box. Not a good experience. If quality, attention to detail, and care for your car is important then visit these guys. I hope I never need to bring my car to a body shop again but will be back here if so. read more

I've always been a SUPER cynic dealing with any aspect of car repair or sales. You are at their mercy if you don't speak the language. Why do I always feel like they look at me and see dollar signs?? Or any girl for that matter. It all seems like such a racket because if you were to try to buy parts and assemble a car it would cost 50 times as much as buying the same car off the lot. But this is neither here nor there. If you live in the city and park on the street chances are you are going to need a body shop and I HIGHLY recommend these guys. I have had my car fixed here a couple of times (both times hit while parked) and have always felt they not only did a great job but were honest, reputable, explain everything in a friendly non condescending manner, go above and beyond. For example, I am going out of town and have some front end damage that prohibits me from opening the hood. They took it in and worked on it for a while got it to open and charged me $0 so that I could feel safe on the road!! Granted, they know there's a good chance I will be back to get the repairs done. What's most important to me when giving my business to somebody is that I like them and trust them. Check and check!! read more

This is MY new body shop. Honest people. Family owned. Great workmanship and prices. I am still blown away by this shop. I have had bad experiences with other shops. I know with these guys... I will get honest answers to my repair needs. They are good people. read more

Thorough and friendly service. The older guy who runs the place is a total gem. You never get the feeling he's talking down to you -- like you do at a lot of other car repair places -- because you didn't have the foresight to study metallurgy before you got rear-ended. All in all, the best car repair experience I've had in the city. read more

It's always unfortunate to have to get your car worked on, but honestly, it couldn't be more pleasant when working with Unibody. My sister backed into a parked car, & we were expecting a very large bill. I swung by Unibody because i was SO happy with their work before, Mark helped me out this time. Gave me an amazing quote, repaired the damage while maintaining outstanding communication about the status of my car, & when I picked it up; my car looked brand new!! At Unibody, they are an honest business that truly goes above & beyond to build relationships with their clients. I will never get my car repaired anywhere else!! They really pay attention to the details, & ensure every customer is happy! Thanks for the AMAZING service Mark & Unibody!!! Hopefully I won't have to see you soon!! read more

I would recommend Unibody Auto to anyone who needs body repair. Phil is amazing. My brother was in an accident and we needed the car towed from an expensive lot to a mechanic. Because of work schedules, and the fact that the tow place wouldn't take checks or credit cards, Phil paid for it so we wouldn't accrue more fees. He was so helpful and friendly. It was like having a Dad in the city. The vehicle was totaled so we didn't have any repairs done but he was so accommodating and kind that I am giving him 5 stars. I can't wait to total a new car to have him fix it. (not really but....you know...) read more

You really can't find a better place with better people. I had my car brought in after it was stolen, to be looked over for any possible damage. Due to a serious snafu on the part of a State Farm claims rep, Unibody was authorized to start work, when I was told I could look the car over before they began. I got there, and they had taken a few panels off, sanded the front quarterpanel, etc. I have an older car, there were a few scraps here and there, but nothing that would make me want to repair the damage. I was at a loss. They had obviously done work, a few hours from the looks of it, but it wasn't stuff I wanted or needed done. I called the claim rep, chewed them out proper, and the manager of Unibody, Gordon, offered to simply put the pieces back together, and have it ready for me the next day. They also painted the quarter panel they had already sanded. I am no expert, but I'm sure they had a solid 3-4 hours of work, not to mention supplies into the car, none of which they charged me for, due to the mistake on the part of not them, but State Farm. Simply amazing customer service, friendly people, an honest and competent manager. Try finding all that in one auto shop! HIGHLY RECOMMENDED. If your car gets bruised, this is where to take it. Period. read more

"Welcome to the city," people tell me. I got my car broken into and didn't know where to go to get it fixed. My friend who I was visiting recommended Unibody in Logan Square/Bucktown. Thank goodness his recommendation was a good one. They made the entire experience smooth and easy. Worked with my insurance and got me a rental car with ease. Car was finished very quickly and it was like I never had the break in. I actually got a chance to meet the owner as well. Very nice and personable guy. Thanks to Unibody my city welcoming gave me a lesson, and new contact for auto body work. read more

After any sort of car damage, the main goal is to forget about the experience as soon as possible. And the quickest path to forgetting is finding a car shop that can get the job quickly and painlessly. That's what these guys do. No matter how stupid or traumatic (or both) your wreck may have been, Unibody allows you to get in, get out, and move on. Assuming you have your car insurance up to snuff, you're only inconvenience is the wait. But the work they do is worth it. In about a month, you'll forget anything ever happened. Side note: Here's a bit of advice. When you haven't seen your car for a week, it's not uncommon to suspect things are missing or out of place, especially if you're typically the only one who drives the car and it's for your daily commute; after all, it's been a week since you last saw the car. Don't worry. I went through the same thing, and I can assure you're that it is all in your head. These guys are trustworthy. read more

The guy I had contact with was really nice, and they did a great job. QUICKLY. Also, the location is as good as it gets (right by train and Enterprise) if you are going to be without a car. read more

The customer service is spectacular! I couldn't have asked for better service. I work in the city and live in the suburbs. My bumper needed repair and they managed to get me a quote while at work, let me take my car until my new bumper was painted and ready, and installed the bumper a few days later while I was at work. The price was fair and the service excellent. I cannot say enough about how much time and effort they saved me. They worked around my schedule and went out of their way to make sure I was happy and had what I needed. I can't say enough about them. You won't get better service than this. read more

I'd like to say that these are great people that care and highly recommend this. I wish more people existed like this. Thanks Phil, Mark and Gordy. On time and honorable. read more

Thank you to Phil and Mark for doing a great job repairing my vehicle this past week. Their location is great and they were knowledgeable and supportive in dealing with the insurance carrier as I was the third party that got hit. Even though I hope to never have to NEED to come back, I will definitely come back for future repair needs. The only reason these great guys are not five stars is that they are only open weekdays 6 PM (8-noon on Saturdays) which was a bit of challenge running home after work during the week. read more

Brought my Acura in for needed work and Mark, owner believe, fantastic to work with. Kept me informed through entire process and even would do text alerts so less obtrusive. Followed up to make sure completely satisfied with work afterwords which I was. Would bring can back anytime for work and would recommend others do the same. Regards Patrick read more

Gordy and the 2 others I dealt with were wonderful. Very pleasant to deal with, courteous, and knowledgable. I only came in for an estimate, but if the other person's insurance let's me choose my shop, I will definitely bring my car there. read more

Top-notch customer service. From the people who answer the phone to the guys in the shop, everyone was beyond friendly. They were recommended by State Farm so the claims process was seamless. I've had my share of body work done on cars, and the quality of their work was great. My only complaint was the time it took. Again, having gone through this before, I expected the turnaround to be a lot faster. The work was completed a week after they told me when I dropped it off. That's the only reason why I hold back a 5th star. Bonus: They have a great relationship with the Enterprise across the street. When I called the Enterprise customer service, they said they were sold out. When I showed up in person, I told them I was referred from Unibody and they "magically" got me a car and gave me a fantastic rate, read more

Wow! All I have to say is WOW! I just picked up my car and I must say they did a wonderful job! No surprises, great customer service and fabulous results. I wouldn't take my car to anyone else. read more

I needed help changing my license plates on my car and they were very nice, helpful, and speedy!

First of all family owned businesses are the best ~ this is their life and their livelihood. We have always taken our cars to Phil Jr for more than 25 years now. That type of experience is priceless. The service, the honesty, and most of all the quality cannot be matched. Not ONCE in all of these years have I ever needed to go back and tell them they missed a spot, they forgot this etc. NOT ONCE and truth be told, there was a few years there that if they offered a Frequent Customer punch card...we might have filled it. Over the years, no matter where we have moved, we still go there. A car is a huge investment nowadays and this is the only place we trust to help us when we have an accident or minor issues. I even called them when I needed new car insurance LOL and asked what companies they preferred. read more

Wow! Talk about service! This place came pre approved from my insurance and now I know why! Mike and Gordy took great care of us dropping off the car, getting a rental ready, then, having our car done in just a few days! To top it off they washed and cleaned the car inside and out! read more

I picked this place because of reviews it gets and was right! I would have ten stars, I would give ten! Phil is amazing! He gave me advise that save me time, money, and make me extremely happy with an outcome. He really steps into a costumer shoes and advises what is best for you. It is not even costumer service, it just like if you got a friend who is watching out for you and completely on your side. read more

I have lived near this shop since 2006 and since then have been using them for all my repair needs. They have fixed my car numerous times (unfortunately) but every time the car comes out looking like new. The best part is the staff worked directly with my insurance and I honestly felt guilty like it shouldn't be that easy. I love that the shop is a local family business and you get that feel when you walk in. I have recommended this shop to all of my friends and plan to use them as long as I live in the area. read more

This is the perfect place to repair or just paint your vehicle. I bring my Escalade and my daughter's Lexus here any time we need auto collision work. I mean these guys do such great work matching the color paint job and repairing the vehicle , there actually is no reason for me to go anywhere else. Phil,Mark,Gordy and the rest of the team are experts at what they do with many years of experience and he always makes sure I'm happy with the results. I always recommend Unibody to my friends and family. Keep up the great work guys. read more

Mark is great! Quick, professional and excellent quality work was done on my Honda! Highly recommended. Thanks again! read more

Fasttrak Auto Center - Rear bumper replaced! - Body Shops Near Me - Chicago, Illinois

Awesome service! Mark really helped us out when our car got rear-ended in downtown Chicago. He was patient, explained everything in detail and really took care of us. Thanks, Mark! read more

I went to Unibody after my car door was damaged by a towing company. Unibody was the third estimate I received to fix my bent car door and they were by far the most honest and helpful. From the moment I walked in, Mark was kind and helpful and came out quickly to take a look at the damage. Prior to coming to Unibody, I had one estimate for $650 and another for $1600. Mark took a look at it and showed my exactly why my car door wasn't sealing shut properly and said they could fix it easily, if I brought my car in the next day. I brought my car in the next day after work and Mark and his guys had it fixed in 5 minutes and even buffed out a large scuff spot they saw on my passenger side door. When I asked them what the cost was, they refused to accept payment! They even told me to bring it back in if I noticed my door needed any readjusting after driving it around for a few days. They turned what was a pretty frustrating and unfortunate situation, into making my day. Thank you so much for your help and honesty. I will definitely bring any future business to Unibody in the future! read more

I have used Unibody for 20 years. Loved working today and Gordy. Office manager always helpful. I called last Wednesday to get an estimate. They gave me the hours and I went in. When I got there, the man behind the desk, yelled at his worker saying his system was down. He then came out and said no estimates as his system was down. Ok, I can come back. Then he came out and told me personally, call him next week to get in the calendar for an estimate. Excuse me, I called him that morning why wasn't I told then. This was strictly an insurance job, easy money. Ok, I went to a competitor at lunch yesterday and they took care of me within 10 minutes. Maybe Unibody changed ownership as their location changed. The rudeness of a business to just push people out of their establishment.. Guess what, I don't need you and you just were creepy and it's obvious you don't need loyal 20 year customers. read more

I haven't taken my car in for collision yet (and hope I don't have to), but this place was recommended to me by a friend and I'm so happy I stopped in today. I just stopped in to ask if they could order parts for me to repair things on my own, and I walked out with a free mini-inspection, light bulb replaced for free, recommendations on how to repair things myself, and an offer to look at some additional things for free. He said he'd be happy to do any repairs needed, large or small, because I'm a neighbor. Now THAT'S how you win loyal customers - Unibody will forever be on speed dial for whenever I need them! read more

The guys did a great job. Mark was very helpful and worked with me to get a reasonable price. He went above and beyond to make sure I was happy with the service. I would recommend this shop to anybody. read more

This reviews on this place have been spot on. The customer service and attention to detail I got when I took my car to Unibody was amazing I can't say enough great things. They really go above and beyond to make a not-so-great situation with your car into a pleasant experience and a great outcome. I woke up one morning to find my car had been side swiped on the entire left side taking out my rearview mirror with major damage to my side doors, I couldn't even get in the drivers seat. Not a good morning when your already running late to work. I took a cab to work and began researching who I can go to in my area. I decided to call Unibody. I spoke with Gordy who offered to have the car towed in. I called Statefarm who told me Unibody was one of their preferred shops which eased my mind even more. It took about a week for the repairs but the staff called me throughout the week to keep me updated. They helped me get a rental which was dropped off at the shop while I waited. When I picked up my car I was surprised at how good it looked. I remembered why I feel in love with it in the first place making me totally forget about the accident. When I picked up my car, Unibody kept my rental making the whole process seamless. Thanks Unibody. Hopefully I never have to go back but in the sad case you need car repairs. This is the place. read more