Both women at the front desk were so kind and helpful! The estimator made things quick and simple…read moreas well. Best customer service I've ever received from an auto body shop. Thanks all.

totally unprofessional. Called me to say parts were delivered for a repair job. Drop the car off…read morethen call in an hour later saying the parts incomplete. So I picked up the car and noticed damage in the area. Where the work was done. insisted that I file a separate insurance claim. Long story short, our insurance company, objected, and raised rates because of the extra claim .

April 29, 2026... A…read morenew review, this time for repairs to a 2024 Kia Sportage. A month ago, a family member rear-ended another car at the SE corner of Ashland and Diversey. Damage was severe enough that the car had to be towed. Fortunately, no one was injured. Fast forward roughly four weeks and I reclaimed my car today. It was exactly what I expected: impeccably repaired with a paint job--thanks to master painter and WBS owner Danny Avalos, Jr.--that matched the original finish perfectly. While four weeks seemed overly long, my insurance company's adjustor and appraiser were responsible for most of the delay. Throughout the process, shop manager Eric Villa keep me apprised. Price--you can't beat it!

I had a great experience with this body shop. The staff was professional, knowledgeable, and kept…read moreme informed throughout the entire repair process. They did an excellent job fixing my vehicle, and the quality of the work was outstanding.

A tree branch fell on my car during a storm in July 2023, I brought the car to Attica, per State…read moreFarm. 4 weeks later I got my car back in worse shape. There was white over spray paint all over the interior, my leather seats, my dashboard, inside the vents and speakers, and the floorboards. The dents were still there, the interior lining of the roof had greasy finger prints and smudges all over it. IT is quite Disgusting. I cannot understand why they would give the car back to me in this condition. The hood is misaligned, as well as the side panels. My 2020 in mint condition was given back to me f-ed up.

My auto insurance company directed my damaged SUV to Attica. Joe gave me a timeline for the…read morecompletion of repairs and lived up to it, completing the work a day early. I thought the vehicle would never be the same as it had been before the accident. Instead, Attica did a beautiful job of repairing the sheet metal and matching the paint dead-on. I couldn't be happier. This is a righteous place based on my experience. John

Sasan and his team were incredible. My car was in a hit and run and when I went to go pick it up,…read moremy car looked as if it was new. I'm so happy I was able to trust them with this job as I had reviewed many body shops but appreciated that they show the before and after and even the YouTube videos of the step by step process that goes into the repair. 200% recommend to anyone that needs to have work done on their car. They were also able to connect with my insurance and make it easier on my end.

I gave Sasan a 5 star. Gave me a discount on my car scratch to be fixed. He even cleaned my car and…read morelooked like new. He has a Friday late night that match my time to drop and pick it and that was a plus to him. Very responsive too. Perlita

Rude. Unable to answer basic questions. A "quick drop off" with a "five minute wait for a rental…read morecar" turned into an hour of confusion, incompetence and personal attack. I was pushed to this location by the lincolnwood location. i took my car there for an assesment on a different day. when asked about why i was dropping the car off, i said "it should all be in the assesment from the previous location. they told me that they arent affiliated and that the process would happen again because they don't share information for some reason. they then said my car was going to another shop on division because this location was too busy for the next three weeks. they i was asked to sign documents for the work at the division shop that couldn't be done at rockwell. when i questioned how division would get the info from rockwell, when rockwell couldn't get the info from lincolnwood, they called me "difficult" and told me i could go elsewere if i didn't like it. i was speaking with the person at the front desk, and when she couldn't answer questions with anything other than "that's not my responsibility" i was verbally attacked by three beefy dudes from the desks behind that maybe need to tone down their testosterone treatments. they offered no help, but instead threats. they talked over me, shouted me down and told me I was the one that needed to calm down. I was verbally attacked by three men and a woman at the same time because none of them could answer my questions, then was tone policed by one til he was tired out finally done yelling at me. All this and they arent even going to fix my car at this location. I could've dropped the car at the original location (which was far more courteous and knowledgeable) if you need to take a car to crash champions, DO NOT take it to this location. Will update when damages are fixed. UPDATE: the entire experience at the rockwell location was so poorly handled by everyone involved, i decided to not let them service my vehicle. do not go here if you can avoid it. they are rude and attack as a group when they feel irritated.

I brought my car here for a quote- I was initially told that I would get the quote back by end of…read moreday before 5 pm. I had to call TWICE the following day to receive my quote. When I called the second time the individual I talked to - Carlos - stated that I had already received an email (when I had not). When I told him I had not gotten an email he became defensive and said he would send it again- this time I actually got the email (checked my inbox initial email was never sent when he said it was). When I called back to schedule drop off, they said they can not take my car for two weeks from now?? When I got the quote I was initially told they could take my car early next week. When I asked to speak to a manager the women on the phone stated he's not available- when I asked to leave a message she seemed unamused. Overall, this is the worst customer service I have ever had from a body shop. I would not recommend this place to anybody. I can not even imagine why you would risk bringing your car to a shop that is unwilling to prioritize communication

Very affordable and very good service and stands behind what they good guys. Quality and value.read more

They don't do professional jobs and so slow. I don't recommend…read more Specially you have new car go to different place and make sure you write down what they promised and how long is it gonna take

Decided to have a swipe fixed…read more Used "The Collision Barn" here in our neighborhood, and a family owned business. Tom and Kevin are great guys and very straightforward discussing your needs and how work will be done. They even send photos of the repair and stuck to their estimate. No surprises!

Nate and Thomas did a really good job on my Honda CR-V! Thank you guys so much. The car looks brand…read morenew!

Quick and thorough service especially in emergencies. Repairs are quick and customer service is…read moregreat.

Came to L&L on a referral from a friend, and I can confidently say I'll never go anywhere else…read more From the moment I walked in, the staff was incredibly friendly, knowledgeable, and genuinely honest--something that truly matters when you're trusting someone with your vehicle. I've previously serviced my cars at Lexus and Cadillac, but I brought our new car to L&L for a pre-purchase inspection and was blown away by the experience. The level of care, transparency, and professionalism was unmatched. After this visit, there's no question--L&L has earned a lifelong customer.

I bought a C7 Corvette Stingray a few months ago. I purchased 7 addons (aesthetic), but very…read morefunctional parts to enhance the car's appearance, and increase downforce while improving the aerodynamic grip during high-speed driving. For the install, I went to two places closer to where I live. One was temporarily closed, and the other was a place I've been going to for years. I even recommended them to friends in the past. Unfortunately, the bigger that business became, the worse their customer service got. I searched online and found "CARRECTLY". I went to their website and liked what I read and saw. This place is across town from me, but the trip was well worth the find. I called with my inquiries and spoke to Oliver. An appointment was made, and I sent links to D.I.Y. Videos to help streamline the installation process. Oliver was very straightforward. During the 3 days my car was being serviced, he kept me updated on the progress. This seems to be underrated with most businesses, but it's very important to a customer because nobody likes being left in the dark, especially when their car is left in the hands of someone else. Updates help build transparency and reduce the perception of being taken advantage of. Good communication encourages repeat business and referrals. It also leads to positive online reviews like this one. The installation work done on my car was superb. Everything looked like a factory install.

Fast, Honest, and High-Quality Service…read more I had an amazing experience with Carrectly Auto Care. They handled my issue (scuffed paint from rubbing a post on the side of the car and tar on the hood of the car) same-day with impressive speed and professionalism. While other shops quoted me over $1,000, Carrectly completed the work for just $80 -- I even offered $100 because I couldn't believe the value. They were honest, transparent, and didn't upsell or inflate the price. The quality of the work was excellent -- even my wife commented on how great the result looked. If you're looking for a team you can trust that delivers quality work at a fair price, I highly recommend Carrectly. This was the best auto service experience I've ever had.