Went into Pete's the other day to get two diplomas framed. It was a very easy process and the price…read morefor the service was fine. Have used this establishment in the past and will continue to do so without any hesitation.

I came in to see about getting my collection of tour posters framed but didn't get very far. I was…read morenever greeted when I entered, no "hey what's up, have a look around & I'll be with you when I'm done." Nope just completely ignored. The man working was helping someone so I wouldn't expect him to stop what he was doing but to completely ignore a possible customer, that's just shitty service.

I've always had great experiences at this shop. The folks who work there are knowledgeable and…read morepatient. Their pricing is fair (quality framing isn't cheap!), and the turn- around time is reasonable.

Excellent service from Anthony's Custom Picture Framers! They were very professional and offered…read morecreative ideas for framing. I worked with Tony, and he went the extra mile.

Great local framer and friendly people. They have expertise in conservation framing as well as…read moredecorative framing. Lots of moulding options too. Family business. I have used them for lots of custom framing as well as simple remounts and frame tweaks / repairs. And...take a roll of quarters. There are multiple pinball rooms that are guaranteed to please. (The Flipper Room is attached). Have fun - you can thank me later!

Friendly, pleasant service, decent selection and adorable shop cat!…read moreThe person who helped me listened and had some interesting options for my oil landscape. The shop is odd, because it has a pinball gallery teeming with boisterous kids in the same space, only separated by a partial partition. I was forewarned about this on the phone. There is very little natural light in the shop. Not a pleasant environment for framing art unless you have a kid you need to entertain while you shop for frames. I really liked a particular frame and was given a very high quote, close to $500 for 16" by 20", no mat or glass and 4-5 week turnaround time. I aready have many custom framed pieces and know what costs can be- this was too high. I was able to find the identical frame for half the price elsewhere with a 2-3 week turnaround. I do appreciate that I was shown this frame. I'm not sure if I'd have noticed it on my own. I wish I could give a better review but high prices and slow turnaround are deal breakers for me.

THIS MAN IS A TRUE ARTIST…read more My grandfather was a picture framer. I know a lot about picture framing. I am elderly and have many pieces of fine art. I have been to many, many wonderful picture framers in my life. They have really done fine work. However, in my long life I have never seen such wonderful work as Rodolfo does. He has the eye of a true artist. His attention to detail is incredible. I brought him a painting that was 100 years old. The job he did is just beautiful. From the frame, the mat, and the glass look really wonderful. I could write much more about how gorgeous is store is, but suffice it to say that anyone who comes here will really be impressed. His prices are surprising affordable. I urge you to bring your framing needs to him. In addition, he is one of the nicest, kindest people I have met in my long life. A true gentleman.

I typically go into San Francisco for custom framing, but I thought I would try a local Berkeley…read moreshop this time to print and frame a photo for my daughter. Unfortunately, I was very disappointed with the experience. The person who assisted me was rude and disrespectful, and the instructions I gave for the framing were very poor. I came in knowing what I wanted and expected a professional, collaborative experience. Instead, I left feeling very uncomfortable and frustrated. Based on this experience, I will not be returning or doing business here in the future.

Great store with a lot of various items such as arts and crafts, decorations, etc. Service is…read moreexcellent, items are sold at a very reasonable cost, and the store is kept tidy. Special thanks to: Lydia Maggie For providing friendly customer service! Regards, William K.

Though I found what I was looking for and the store itself is nice, the Service there was beyond…read moredisappointing. There were 6 Customer Service Girls/Women standing around the check out registers (doing nothing but chatting) When I approached one of the younger girls directs me to a Self Service Register, to check out myself. My first item didn't scan and I asked her if she could just check me outz She walked away saying, let me know if you need any more help. Not only was there no counter space to place the items, and falling on the ground at my feet, what I was purchasing was difficult to scan. The store was not busy yet none of the customers service girls came to my aid. Last time I checked I am not an employee there and shouldn't be expected to do their job! Such a frustrating and rude experience. I will take my business to Hobby Lobby or another location.

While this location is clean, organized and has an extensive selection it is Hope's excellent…read morecustomer service that deserves recognition. She courteously greets every guest and consistently has a pleasant demeanor. It also bears noting that she promptly assists whenever there are questions or issues and she does so ensuring that every Hobby Lobby customer feels valued. Thus, the five stars are for Hope as she exemplifies customer service excellence.

This experience was disappointing enough that I felt compelled to share it…read more On a Saturday evening around 6:50 p.m., I stopped by Hobby Lobby with my 4-year-old daughter and my elderly mother-in-law. We were preparing for an upcoming funeral, and I needed help with an expensive gold frame I had purchased from Hobby Lobby. One of the corners had separated, and I wanted to know whether the framing department could repair or reinforce it. Because the frame was large and heavy, I left it in my trunk until I confirmed that someone could help. My mother-in-law waited nearby so she could rest while my daughter accompanied me to the framing counter. I approached the employee working in the framing department and asked if he could assist me. His first response was, "I'm off in six minutes - what do you need?" The tone immediately caught me off guard. As I began explaining that the corner of the frame had broken apart and needed reinforcement, he interrupted me and said, "Stop. Just hurry up and tell me what you need." I was surprised because I was simply trying to explain the issue so he could determine whether it was something the framing department could fix. I told him the frame was needed for a funeral and asked if it could be repaired. Instead of addressing my question, he asked why my husband couldn't fix it. I explained that my husband is currently deployed, so he wasn't available to help, and that while I would try to repair it myself if necessary, I also work full-time. His response was simply, "So do I." At that point, it was clear that helping me was not a priority. What made the interaction even more upsetting was that my 4-year-old daughter asked afterward, "Mommy, why was that man so mean? Why didn't he want to help us?" Hearing that from my child was heartbreaking. I told her that maybe he was having a difficult day because I wanted her to understand that we should still try to show kindness to others. I shared my experience with the manager, who told me that this employee often tells others how important it is to be friendly with customers. Unfortunately, that was not reflected in the interaction we experienced. Thankfully, we went to Ace Hardware afterward, where an employee immediately took the time to help us. He recommended reinforcing the frame with small metal corner brackets, nails, and gold spray paint. His advice worked perfectly, and we were able to save the frame in time for the funeral. This review isn't about expecting perfection. Everyone has stressful days. It's about the importance of treating people with basic courtesy and respect, especially when they may already be going through a difficult time. A little kindness can make all the difference. Unfortunately, that was missing from our experience at Hobby Lobby.

I have been using Frame & Design for several years. I was so happy to find that they have survived…read moreCovid and are still a high end framing option. I use them for special family photos, and especially older antique delicate pieces. They have never disappointed me. They have a great working knowledge of what will feature and flatter your framed pieces. There is easy parking and are staggering their appointments and wear masks. I will continue using them in the future and highly recommend their store.

Great selection of frame samples. Carolyn is very helpful and her son does the framing. So many…read morechoices, but they help navigate the process.

Rick does amazing work. I have had several pieces framed, plus had him build side mirrors for my…read morefront hallway.

Rick was nothing but a joy to work with. He was so easy to work with. I'm so happy I was able to…read moretrust him to frame the black and white photo I gave him. He went above and beyond to get me the finished product within the timeline I needed it. The framed photo turned out better than I could have hoped. I trusted in him to do the framing how he thought was most suitable. The final product was beautiful. This was a gift to a coworker who was absolutely thrilled about it. Thank you Rick. I will be back!

Reached out on the phone with some questions. Ash was very helpful and I followed up with an…read moreemail. She did here research and responded quite promptly. Although we didn't do a transaction, I appreciated the attitude.

This is just one of those businesses you don't find very often anymore. The people who work here…read moreare passionate and deeply knowledgeable about all things photography related, and generous with their time and expertise. I went in to get an appraisal of my Hasselblad camera for insurance, and had the pleasure of talking with Tom and Norman about cameras. They did an appraisal for me, and when I asked how much I owed them, they graciously declined payment. In a time when it's so common to go online to buy things like cameras, this is a store where paying sales tax (which most of the major online dealers collect now, anyway) is absolutely worth it for the expertise and support this store provides. Their prices are competitive, and they have a great selection of high quality, carefully inspected used gear as well. I didn't even know it was here until recently, but now that I know, Camera West will be my go-to for future purchases. I can't recommend them highly enough.

Such a fun afternoon! The staff was helpful and kind and the pottery selection was amazing! Highly…read morerecommended!

Came here kinda close to closing on a Monday night trying something fun and new. The staff person…read moregreeted us and asked if we had been there before which we told her no - she explained the process and told us we could pick our item and she would help set up. it took her a minute to help us get "set up" but really it was just her explaining how the glazing worked and where the paint and supplies were. I picked an item that was around 20 bucks and it was actually pretty fun. The paint they use dries fast so its easy to use multiple coats. I was able of finish a small project in 20 minutes or so. The staff stayed a bit late to help us finish and we didn't feel rushed. We were able to bring home the second not yet finished item for next time. There is a nomimal fee if you dont finish and need to come back later. Otherwise they fire up your project and you caome back in a week to retrieve it. Looking around I kept thinking how cute it would be to bring my kids or girl friends back here and would love to work on another project. The prices for the actual items were a better price than I anticipated as well!