I thought it was a difficult frame, but when I saw the finished product, it was perfect.read more

I came here for a frame for a piece I had made for my dad's b-day. In addition to having a…read morenon-standard frame size ready to go, they helped save me from a birthday disaster! I bought the frame within a few hours of presenting the gift. After I had it home and ready to go, I decided I needed to gift wrap it. As I was positioning it on the wrapping paper, my hand slipped and I broke the glass! I called the store hoping they had another frame to buy, and was invited to bring the frame back. When I returned, the glass was replaced, my work was brushed off, replaced in the frame, and stapled into place waaaay more firmly than I had done by hand. While I offered to pay for the replacement (the damage was my fault, not the result of a shoddy product), I was not charged. Great service all-around!

Excellent shop!! Very friendly staff and a great knowledge about their products!! Highly…read morerecommended this kind establishment!!

Baas has framed and stretched over 20 pieces for us and each has been exceptional. highly recommendread more

Excellent service, communication, spectrum of options and value…read more Will definitely return when I have another framing need.

I was excited to potentially get some posters framed here because I can tell this shop is…read moreprofessional in the framing jobs they do, but this rating is mostly due to customer service miscommunication. I called the shop earlier in the day to ask if they would accept a half down payment for the total cost of the frame job because most frame shops will work with you on that and this was the only way I could afford it. The guy I spoke to told me they had stopped doing it due to customers never showing up to pick up their framed items, but could potentially work with me as long as I made the full payment BEFORE picking it up which I was more than happy to do. I showed up in person later with my poster to go over the matting, frame choices etc. and it was a different guy who I didn't speak to over the phone. When I got my quote at the end, I was told they would not accept any down payment and needed the full payment before cutting the frames. While I understand the reason for this and that they want customers to commit to paying them, I wish they had some clarification on their website and/or I didn't get mixed information when I spoke to the man on the phone because I feel like it was a waste of my time to come in and go through choosing the matting/poster frame. Nonetheless the framing jobs are beautiful but not a fan of the mixed customer service I received, would have been happy to give them my business if they offered down payments.

I have a large collection of Chinese and Tibetan art, as well as many historical family…read morephotographs. I tried a number of frame shops in Seattle, Bellevue, and Issaquah with mixed results, including one disaster. Then when I discovered Capitol Hill Museum Quality Framing, I found a real "gem." Cheryl Swent, the manager, helped me, and for the past seven years I have used only Capitol Hill Museum Quality framing. Cheryl combines three important attributes, a wealth of knowledge and experience, unlimited patience with her customers, and the ability to achieve the highest quality frame results time after time. Thank you, Cheryl.

My second experience here and it was, like the first, excellent. Cheryl and her crew did a lovely…read moreand precise job of matting two of my photographs for an exhibit. Was planning to get the frames from an acquaintance but that fell through and I needed them in a timely fashion so I came back to MQF. Cheryl made sure I received them in time and everything was perfect. Pleasant, patient, helpful and knowledgeable.

I saw this business come up in online searches for custom picture frames, however I have been using…read moreanother online company, American Frame, for so long that I did bother considering them. An architect friend of mine mentioned to me that this company's prices are very reasonable compared to other online framing sites so I decided to give them a try. Overall, really good product and excellently cut mats (they are definitely doing this with an automated mat cutter because there was zero overlap in the cut - a good thing). My frames arrived in 5 days, and I guess this is because since they are made in Seattle, the shipping time was only 1 day. This means that they were able to get my frames out in 3 days. Granted they were metal frames so there was no complicated woodworking involved, but this is much faster than the 1-2 weeks that it takes a retail store. The one thing that I found not so hot was their selection of picture frames. It is not all that great. They have plenty of moldings types available for sale, but not as much as their online competitors and not nearly as much as you would find in a bricks-and-mortar frame shop. Having said this, what metal and wood frames they do sell, more than meets my mostly black and white photography needs. If you are framing something more elaborate and need ornate frames, you might want to look elsewhere. I am giving it 4 stars just because of the lack of selection. Otherwise, I am very happy. One thing I found useful is reading their "Framing Basics" page (http://www.pictureframeguys.com/basics.php). Although I knew most of this stuff from buying frames online in the past, I think they do a pretty good job explaining the process to anybody who is buying picture frames online for the first time.

From the owner: The Picture Frame Guys is an online retailer of custom-made picture frames. We sell and manufacture…read moregallery quality wood and metal frames, including optional glazing, matting, and backing materials. Each frame that we ship includes all the accessories needed to mount the artwork inside of the frame. Our customer's satisfaction is paramount to us and we welcome customer feedback either via Yelp, Facebook, or by contacting us directly.

I have had things framed here over many years. They will figure out how to make a frame for just…read moreabout anything, from photographs to kids' art to objects. They don't push you to spend money - they seem to want you to have something that works for your piece and is within your budget. They are knowledgable, skilled, incredibly helpful.

I am from out of town, and after trying to find parking in Seattle for a few days I instinctively…read moreparked a street over where I saw an open spot, figuring I wouldn't find anything closer. Then I walked over and found to my surprise that they have a very large parking lot available. What a win! Inside there was a fairly large open area that seemed a bit light on choices and inventory of frames. I did find what I needed though, and the gentleman working there was very helpful. If you are just looking for regular picture frames you may find a better selection at Michael's, but if you are looking for custom framing this will definitely be the place for you as it is what they specialize in. While I was there agonizing over which frame I should get, several people came in to pick up their custom orders and all of them seemed very happy.

Blick Art Materials in Seattle handled a frustrating situation with serious professionalism…read more We bought Arches 300lb watercolor paper online, and when we came in my dad was convinced it was the wrong weight. The associate who helped us (blonde hair, and I really wish I remembered her name) was calm, patient, and genuinely kind the entire time. She didn't turn it into an argument or make anyone feel talked down to. Instead, she immediately offered solutions: replace the paper or give us a refund. They didn't have the exact Arches paper my dad wanted to swap to, and she still went above and beyond by offering to call Blick and initiate an online return for us on the spot. That level of patience and customer service is rare. In the end, my dad decided to just keep the paper, but I left impressed with how well she handled everything. Big thanks to her and the Seattle team.

What can I say that hasn't already been said? The mecca for any artist within 100 miles…read more Fantastic selection of many mediums and a very friendly staff. Always a great time wandering the isles looking for treasure. Also, be sure to check the clearance rack. You never know what you might find for $.10 on the $1!

We framed a special tapestry that we found in Mexico. Allison brought all her creativity and…read moreexpertise to the project. She kept in touch and delivered a beautiful product when she was done. We are grateful for her artist's eye and attention to detail.

I love this business!! It's very welcoming. I bought the two prints in the pictures, and the poem…read morewas written by the owner(?)'s daughter!! I would have thought it was made by a famous poet because it is just beautiful. These are super cute and high quality. Would definitely recommend to anyone in the area!

Dee did a magnificent job in restoring our grandmother's large, seventy-year-old waterfall painting…read moreand its frame. Her attention to detail in repairing the numerous cracks in the oil-on-canvas painting, as well as in refinishing and repairing the damaged frame, has resulted in a beautiful work of art that we will love to display in our home. We felt that Dee truly appreciated how special this painting is to us. She treated it as a treasured family heirloom to be enjoyed for years into the future.

The quality and service are extraordinary! I have many pieces of original art from my parent's…read morehome out of state that need reframing and some restoration. McQuesten Framing and Fine Arts did an exquisite job on my first 2 pieces and I can't wait to return with more art. Dee offered several options and her recommendations reflect her trained eye for color, texture, and design.

I hate to give such a negative review to a store that has so much to love. I had read the negative…read morecomments before, but the employees I had previously interacted with were super kind and I bought some circular knitting needles on one's recommendation. I went in today planning to get some supplies for another project - my first since knitting 3 of the same basic triangle scarf. I had some wool already (some beautiful merino from "So Much Yarn" at Pike Place), but assumed I'd need some new needles or perhaps some different wool if I wanted to use my current needles. I went to the back and when I put my coffee down on a shelf to take out my yarn to show her, the employee (or the owner, perhaps) very testily told me NEVER to put coffee down near the yarn - especially cashmere. It made sense that they were cautious, but her attitude was very rude - as if I were an inconsiderate child who needed scolding. I moved my coffee to the garbage can lid where she indicated I could put it and I explained what I was there for and she said - well you already have yarn that you purchased somewhere else. We can sell you some yarn, but we don't have time to get an inexperienced knitter set up on a project with wool they didn't buy here. I was shocked, and said - gosh, I'm feeling pretty unwelcome. I wasn't expecting anyone to get me set up with anything. I already have a pattern and was expecting to buy some needles at least. She started to say how she's "happy to help" me, but I felt so humiliated, I just left. There are so many knitters in there sitting around and talking and I had honestly hoped to be one of them one day once I became a better knitter, but I'll never return. I have never been treated so rudely in a shop in my life.

Tricoter is a gem. I first started coming here as a beginner knitter. The staff offered wonderful…read moreadvice from patterns, colors, yarns to instructions. Whenever I was stuck on something or made a mistake, they were there to help. The staff is incredibly knowledgeable, friendly, and approachable. They can help customize patterns, as well as help with finishing work. Over the years, I have come here to knit, meeting some truly wonderful and welcoming group of people. Because Tricoter provides such a warm space for people to learn and gather, I find myself keep going back to find more projects. Not just a place where knitting supplies are sold, Tricoter is a genuine community space where people gather to share their love of knitting. I have gotten so spoiled that I am not sure I can go to any other yarn store.