Beck did an awsome job helping me determine the best deck stain that matched my 2016 Cabot brand…read more Every time I go to this store, I find cheerful and helpful employees. I love supporting the community hardware store vs big box stores.

Terrible customer service. I was expecting to pick up a grill in the box. I asked for a discount…read morefor the floor model and they said no. The grill was assembled and all the pieces were over tightened. The item would not fit in my car and they insisted I leave it at the store. They could NOT refund my money. No manager available. Luckily a friendly bystander helped haul it to my home. This was my first ever purchase from ACE and honestly I'll probably just stick to buying from Menards.

This was actually an Ace Hardware…read more I rented their mini tiller today, as I have done for the last 30+ years. Usually I was supplied with the two cycle gas and a can to fill it up. This year I was told to return it full of fuel. Bearing in mind this is a 2 cycle engine and takes an oil gas mixture. I returned it 30 minutes later without fueling. The charge was going to be $10 for the quart of fuel I used. We debated and I paid $5 for the fuel. Don't know why they had to be so expensive and so hard to deal with. A reasonable charge would have been ok. $10 is not a reasonable charge.

Richard knows his stuff and has helped me out many times…read more Nice clean store and friendly folk.

Definitely a typical Ace Hardware franchise, but they are always willing to ensure you have…read moreeverything you need. Very knowledgeable and do help mold any type of ideas for projects. It's very helpful to have a second mind to help you figure out the things you need. All in all, these folks always have what I need and if not, they go above above beyond to ensure there is a workaround for your project. I most certainly would recommend you make this your Ace Hardware store if you live in the neighborhood. Thanks for being awesome and providing us with the help we need.

Just a great place to get your motor worked on or buy a motor. Honest mechanics , if it's not…read morebroken don't fix it. Great place !

I asked about Princecraft boats and whether they go to boat shows. Dave, perhaps the owner, said…read morethey decided years ago to stop going (no explanation as to why). He said they've been selling this line of boats for over 30 years. I asked if they had new ones that were a few model years old. He said yes and that I should come look. I explained I was in Madison, not local, and that I would consider buying a boat I could get a deal on one they would be clearing out. Dave said, "You mean you want someone to give you the boat and not make a profit." I said, "No that's not what I said." He then abruptly cut me off and said, "I have a customer in front of me, I'll have to call you back." He never did. It's been 3 days now. Is this the type of dealer you would consider buying from? I think not! What a missed opportunity. Hard to believe in today's day and age... I'll pass.

I really wanted to build a compost bin for all my corn cobs and apple cores. I had no idea where to…read morestart, but Dennis at C&R answered all my questions and even hooked me up with some composting worms. Looking forward to having some amazing soil for even more delicious corn next year.

very friendly staff. they must have a theft problem as everything has a magnetic strip. but that…read moredoesn't affect my review. these hardware stores are becoming a thing of the past. its very conventionally located near me. prices are very competitive.

This is, by far, the best paint store in the Madison area. The customer service is exceptional, and…read morethe quality of the products is consistently top-notch. I've had the pleasure of working with Nolan, and he is extremely knowledgeable, friendly, and helpful. I've only visited this location a few times, yet Nolan remembers me and is always willing to take the time to answer my questions and help me find the right products for my projects. Because of the excellent service and experience I've had here, I now go out of my way to visit this location whenever I need paint or supplies. Thank you, Nolan, for always providing such outstanding service!

Friendly, helpful staff enabled me to match and purchase the stain I needed quickly. I was able to…read moretake stain samples home identify what I needed and returned to purchase two days. They were open the entire memorial day weekend.

Update to my prior review: Customer service and tech support say all is well. We had a cold wind…read more(it's winter) coming in the exhaust duct that had allowed the cook surface and controls to get too cold, and the unit was telling us it needed to warm up a little before we used it. It has and it's working fine. However, they have temporarily removed the unit from their website as they are searching for an alternate vendor for one of their components, and want to hang on to existing inventory to cover service obligations. I think that's the right amount of watching out for their customers.

I purchased Western Premium's WP36IDDA(the only one they make) Induction cook top with 3 speed down…read moredraft. I have had the cook top for about three months. I have cooked with both electric and gas before. I LOVE INDUCTION!!! It heats up faster (you save on electricity too) and cools down faster than either electric or gas. You have heard if you watch water boil, it will take forever? Well, you can watch this cook top boil water and within a minute the water will be start to bubble. Depending how much water you are boiling, but it's the fastest for either wok cooking or pasta water. I cannot turn up the unit to high with my wok because it will get too hot ( I never thought that was possible??), so hot, the oil will smoke to the point of causing so much smoke I start to choke. I would guess if I left it on high, my wok would melt!!! And no, the downdraft cannot keep up with that much smoke, not even an overhead fan would work. The downdraft works as well as can be expected for a downdraft. Now once I turn the heat down, within seconds, it stops, almost like putting "on the brakes", even faster than gas (because with gas, the flame heats up the grate that the pot sits on and so there is more conducted heat to dissipate); so as a chef, you have complete control. Not having gas, your kitchen stays much cleaner and no CO2 to worry about. And yes, this induction cook top will work with a wok, lifting to toss food and back again, it takes about a minute for the burner to turn off with a pot off of it, so woks work fine. You cannot slide a wok on it (might scratch the glass), but you will quickly adjust to lifting it up first, then toss. The fifth burner is a warmer that keeps food at around 125 degrees, perfect for sauces. All of my questions and concerns were answered by Jennifer Cook; so you can talk to a real person anytime you have a question. Everything about this cook top is heavy duty and should last past it's two year warranty. At this time, there is not an extended warranty available. My only cons are both on the grate of the downdraft: 1. it moves a little and when cleaning it knocks against the glass; I just used a rubber gasket to stop that. 2. the grate has big holes in it and food or anything can drop down into the filter area (the filter will catch anything, but), I put a fiber filter on top of the grate so nothing can drop down and it does not reduce the downdraft. So time will tell if this cook top will stay at 5 stars, but I would be surprised if I have any problems in the next ten years and I cook everyday!!!

This is a great store. If you love the brand, have a dedicated cook in your life, or want cookware…read morethat will last literally forever you should head in. Le Creuset is ruinously expensive (but worth it IMO) but the outlets have very good deals. Everything in the store was 35% off, plus we were able to score some clearance items. The staff here was great - very helpful. The have lots of stock so we found everything we needed, at good prices.

The store is very clean and bright. I love all the different colors of their products, especially…read moretheir dutch ovens. I stopped in to look for a Christmas gift. They have a nice selection and additional kitchenware including utensils, pot holders, etc. Love the outlet prices!