Rented a carpet cleaning machine that we were told "might work" and if we kept it an extra day…read morecould be returned without an extra fee because we were testing it out for them just to make sure it worked. Well that was a lie. We like to support local business but never again. Good luck Ace Hardware in Watertown. You really need all the business you can get and you burned some big bridges with this one!

I have been shopping at the Johnson Creek Menards since it opened. A few years ago, I would have…read moresaid that the Delafield Home Depot had better customer service and more knowable employees. But I now think the Johnson Creek Menards is much better. Recently, we were shopping for a shower surround at Menards. There were two guys working in that area and they were very knowledgeable on the different brands and options. We were impressed. Also, Menards has great displays set up and you can actually see product. The next day I stopped at Home Depot in Delafield and was disappointed that they did not have any real shower surrounds on display. Also, the HD employee was not very helpful. The Johnson Creek Menards is my go-to store.

I stopped in at Menards to get paint and supplies. I needed the same color paint as we had about a…read moreyear ago. I showed a picture of the paint can and details from a year ago and they were easily able to match the same color. The staff was friendly and very helpful on what base paint I should use. I appreciated their knowledge on what kind of paint/brand to use. While I was waiting for the paint to be made, I easily found the brushes and supplies I was looking for. Everything was well organized and easy to find. It only took 5-10 minutes for my paint to be ready. Overall, great experience. I'm super happy with the quality of the paint and how my project turned out. Definitely my go-to paint shop.

This location is great. Recently moved here from the northeast where I loved my neighborhood…read morehardware store vs the big box stores. I was reluctant about shopping here but pleasantly surprised that their service is just like shopping at my local store back east. Everyone is super nice and helpful and bonus..they carry Benjamin Moore paint!

Very clean store. Always find what I am need and knowledgeable staff. Went in to find gasket for my…read more1999 boat gas cap they had it. This was after 2 other hardware stores in area were not able to help.

Definitely a typical Ace Hardware franchise, but they are always willing to ensure you have…read moreeverything you need. Very knowledgeable and do help mold any type of ideas for projects. It's very helpful to have a second mind to help you figure out the things you need. All in all, these folks always have what I need and if not, they go above above beyond to ensure there is a workaround for your project. I most certainly would recommend you make this your Ace Hardware store if you live in the neighborhood. Thanks for being awesome and providing us with the help we need.

Found myself on the other side of Oconomowoc and decided to purchase my Scott's 4 step plan for my…read morelawn. The display was marked just as the sales flyer with the promotional price. When the tran was totaled, it was $50.00 higher then the ad price. The sales clerk could not figure it out and called another sales clerk for assistance. She as well could not figure it out and another salesman was called over. He seemed so disinterested that he just walked away. I decided to go to Ace Hardware and was in and out in less then 2 minutes at the same sales price. No manager to be found and lack of training made this a poor experience.

Friendly employees, great selection and service. Every time I go there, they load my purchases for…read moreme.

Dan is now in plumbing and is still amazing. He knows so much about every department. I hope…read moreMenards knows how valuable he is. Also we is always smiling and helpful! We love Dan!!!!

The gate attendant on the weekend is the best! Always smiling and cheerful! Love my Menards!read more

friendly service, very helpful in finding what you need. Handy location in this small town!read more

From the owner: Hours of Operation: Monday-- Saturday: 8AM-6PM…read moreSunday: 8AM-5PM

Terrific local business-- and people! Heyer's is a family-owned hardware store in the old sense of…read morethat term: from the owners on down, everyone there is either actual family or treated near enough that way. You'll more than likely be dealing with one of the owners when you need some help finding a part or figuring out a problem, and they'll help you until things are all figured out. Ed remembers just about everyone's name, and he can recollect all your household projects for years to come as he asks how they turned out or are holding up. Could not find a better place to solve household problems in this day and age.

This used to be a friendly, helpful store. And I should know because I've spent a lot of money…read morehere! I went in today to purchase paint and a whole bunch of other things. The first omen was seeing a man with no mask on. There is a state requirement about masks.. If you are going to post signs about wearing a mask, enforce it! No one was at the paint department, so the woman at the check-out register announced on the P.A. for assistance at the paint department. After waiting 10 minutes, I left. And the store was not busy at all! I had planned to buy the items on my long list while the paint was being mixed. I doubt if I'll go back. This used to be one of my favorite stores. It seemed like there were always friendly, usually older, men ready to assist or answer any questions. It's changed. And not for the better.

A great selection, so many options to choose from. Not high pressure sales- you can look and…read morediscuss with out someone hovering around.

Sue was very good. Listened to what I wanted and gave me helpful suggestions to make my…read moredecision. She did not rush me into a decision. I would have her help me again. The price was very good and in some cases lower than other places. The selection was great. Clara N