I use Drew's all the time. The hardware store that is closest is usually the best. Lucky for me…read morethey are also a great hardware store who treat their customers right. Service is great, the selection is very surprising for our small town. Anytime I need something I call them up and they help me get things done.

This place is wonderful. The staff are super helpful, they have a huge inventory, and a much nicer…read moreplace to go than a big box store. Love it. Every time I've been there (which is a lot) they've had what I've been looking for. I'm also very impressed by how much the staff knows about their products and how to use them.

Our True Value got a new interior face lift, with a nice cash wrap. The layout of the store is more…read moreattractive, modern, and efficient. I got the same great service I've always received form this local gem. It's nice to have a hardware store right in town. I can't tell you how many times I've had to duck in here for nuts, bolts, screws, spare parts, spray paint, grill supplies, etc. I've always liked this store.

I love coming here! Every time I come in to the store the staff are super friendly and awesome!…read moreRecently they helped me finding a new toilet bowl handel quickly and directed me where to go in the store. There were multiple options for different types of toilets which was helpful and the price was great as well!

It's nice to have a Small Town hardware store where you can find the items you can't find in a big…read morebox store!!! They are very friendly and know the products. Well worth the value of going in and just walking around.

I am writing to bring to your attention the reality of working at Ace Burlington, WI, where those…read morewho truly keep the business running are ignored while mediocrity is rewarded. During my time as a cashier, I was more than just someone who rang up transactions--I built relationships with customers, made them feel valued, and went beyond my job description daily. Whether it was helping a struggling customer, looking out for the remodel crew, or creating a welcoming atmosphere that brought people back, I made an impact. And yet, management chose to dismiss that value. I was denied basic breaks due to staffing shortages while others received preferential treatment. I witnessed a culture that encouraged complacency and protected incompetence while disregarding those who actually did the work. When I advocated for myself, I was met with condescension rather than appreciation. Now, with two locations severely understaffed, I'm curious--who will step up? Who will bring the heart and dedication that I, and others like me, brought every single day? I am a Military Veteran, honored with an Army Achievement Medal, a Navy and Marine Corps Achievement Medal, and a NATO Medal. I am a graduate of Alverno College, multilingual, and have years of customer service and teaching experience. I am also someone who genuinely cares about people and the community. But despite all that, Ace Burlington would rather overlook real value to focus on people who do not contribute where it matters most--inside the stores, connecting with the communities that keep Ace alive. Ace prides itself on being "The Helpful Place," but when management fails to respect and retain its best employees, what kind of help is actually being provided? I hope corporate starts paying closer attention before more dedicated, hardworking employees walk out the door--taking the true magic of the store with them.

What's not to love about this place? Incredibly helpful and friendly staff, who not only can aid…read moreyou in finding what you need, but also advise you about whatever project you need it for. They'll match a single screw for you if that's what you need, and on the very remote chance they don't have what you want they'll order it or tell you where you can find it. Hardware, automotive, lawn care, pest control, housewares, bandages - need I go on? Everything you need, and probably a few things you didn't know you needed until you saw them there. Trilling is the best!

We found our big box alternative! This place is amazing--jam packed to the ceilings with everything…read moreyou need. Plenty of helpful staff throughout the store. Great central location.

Definitely a typical Ace Hardware franchise, but they are always willing to ensure you have…read moreeverything you need. Very knowledgeable and do help mold any type of ideas for projects. It's very helpful to have a second mind to help you figure out the things you need. All in all, these folks always have what I need and if not, they go above above beyond to ensure there is a workaround for your project. I most certainly would recommend you make this your Ace Hardware store if you live in the neighborhood. Thanks for being awesome and providing us with the help we need.

Tom was very helpful with everything we needed lawnmower parts wise. Very nice store.read more

We ordered a Weber gas grill online. We were pleasantly surprised that with the purchase came free…read moreassembly and free delivery. When the grill was delivered the two guys (sorry I didn't get their names) also offered to take the grill to the backyard for us. All questions were answered plus more. Extremely happy with the service, will definitely be doing more business with Falls Ace Hardware

Nice Ace store, super helpful staff. But an FYI THEY CHARGE $2 to accept your prepaid shipping UPS…read morepackages

Great little hardware store to have in town. Very helpful staff. We get supplies here, odds and…read moreends, tool rentals etc. at a good price. They will take UPS as well!

Great small town hardware store. Convenient location and helpful people. There's a good chance they…read morehave what you're looking for.