This gem in the suburbs of Hartford repeatedly delivers customer satisfaction…read more The knowledgeable staff help with questions and finding things in the store. The customer service found here in this store is what makes this a 'GOLDMINE'. That's right. Contractors or any other customers seeking help to speed up a hardware store visit will get good old fashioned face to face customer service when needed. Any retailer can stock shelves with merchandise. Customer service is what keeps customers coming back. This is a very professional business. Incessant Research

As always, I'm pleased with the knowledgeable service, regardless of which part of the store I shop…read morein. Cleaning supplies, hardware, service counter, tools and more. These people know what they are doing.

This place is wonderful. The staff are super helpful, they have a huge inventory, and a much nicer…read moreplace to go than a big box store. Love it. Every time I've been there (which is a lot) they've had what I've been looking for. I'm also very impressed by how much the staff knows about their products and how to use them.

To me this is about the best and friendliest and most customer oriented store I have ever been to!…read moreThe staff there is incredible, always on their A game and willing to lend a hand to someone in need. This particular true value has one of the most unbelievable selection of hardware and gadgets from the finest Weber barbecue to gardening and household goods and everything in between. Highly recommend without any hesitation !

I love coming here! Every time I come in to the store the staff are super friendly and awesome!…read moreRecently they helped me finding a new toilet bowl handel quickly and directed me where to go in the store. There were multiple options for different types of toilets which was helpful and the price was great as well!

I rely on Beyers for their knowledge. When I have a problem with a project, they usually have a…read moresolution. They are friendly, courteous, helpful, and above all knowledgeable.

It's nice to have a Small Town hardware store where you can find the items you can't find in a big…read morebox store!!! They are very friendly and know the products. Well worth the value of going in and just walking around.

I am writing to bring to your attention the reality of working at Ace Burlington, WI, where those…read morewho truly keep the business running are ignored while mediocrity is rewarded. During my time as a cashier, I was more than just someone who rang up transactions--I built relationships with customers, made them feel valued, and went beyond my job description daily. Whether it was helping a struggling customer, looking out for the remodel crew, or creating a welcoming atmosphere that brought people back, I made an impact. And yet, management chose to dismiss that value. I was denied basic breaks due to staffing shortages while others received preferential treatment. I witnessed a culture that encouraged complacency and protected incompetence while disregarding those who actually did the work. When I advocated for myself, I was met with condescension rather than appreciation. Now, with two locations severely understaffed, I'm curious--who will step up? Who will bring the heart and dedication that I, and others like me, brought every single day? I am a Military Veteran, honored with an Army Achievement Medal, a Navy and Marine Corps Achievement Medal, and a NATO Medal. I am a graduate of Alverno College, multilingual, and have years of customer service and teaching experience. I am also someone who genuinely cares about people and the community. But despite all that, Ace Burlington would rather overlook real value to focus on people who do not contribute where it matters most--inside the stores, connecting with the communities that keep Ace alive. Ace prides itself on being "The Helpful Place," but when management fails to respect and retain its best employees, what kind of help is actually being provided? I hope corporate starts paying closer attention before more dedicated, hardworking employees walk out the door--taking the true magic of the store with them.

What's not to love about this place? Incredibly helpful and friendly staff, who not only can aid…read moreyou in finding what you need, but also advise you about whatever project you need it for. They'll match a single screw for you if that's what you need, and on the very remote chance they don't have what you want they'll order it or tell you where you can find it. Hardware, automotive, lawn care, pest control, housewares, bandages - need I go on? Everything you need, and probably a few things you didn't know you needed until you saw them there. Trilling is the best!

We found our big box alternative! This place is amazing--jam packed to the ceilings with everything…read moreyou need. Plenty of helpful staff throughout the store. Great central location.

Definitely a typical Ace Hardware franchise, but they are always willing to ensure you have…read moreeverything you need. Very knowledgeable and do help mold any type of ideas for projects. It's very helpful to have a second mind to help you figure out the things you need. All in all, these folks always have what I need and if not, they go above above beyond to ensure there is a workaround for your project. I most certainly would recommend you make this your Ace Hardware store if you live in the neighborhood. Thanks for being awesome and providing us with the help we need.

Tom was very helpful with everything we needed lawnmower parts wise. Very nice store.read more

We ordered a Weber gas grill online. We were pleasantly surprised that with the purchase came free…read moreassembly and free delivery. When the grill was delivered the two guys (sorry I didn't get their names) also offered to take the grill to the backyard for us. All questions were answered plus more. Extremely happy with the service, will definitely be doing more business with Falls Ace Hardware

Nice Ace store, super helpful staff. But an FYI THEY CHARGE $2 to accept your prepaid shipping UPS…read morepackages

Great little hardware store to have in town. Very helpful staff. We get supplies here, odds and…read moreends, tool rentals etc. at a good price. They will take UPS as well!

Great small town hardware store. Convenient location and helpful people. There's a good chance they…read morehave what you're looking for.

This seems to be a big chain in the area, but I'd never been. It is kind of like Frank's- a garden…read morecenter, plus outdoor decor and other gift stuff. When I went, early November, it was filled with Xmas stuff and there were few plants, understandably. But I was able to find seeds, which I needed. Decent selection and price. They also had plenty of bulbs. Staff were friendly, prices were okay.

We bought a Christmas from Steins in West Bend Wi. with Nick in the tree Department. He needs to be…read morerecognized for his excellent customer stills. He first had a tree transfer to the Wauwatosa store where we picked it up. When we got home my husband tested the tree and the controller did not work. So we contacted Nick in West Bend and he had another tree in stock. So he tested it to make sure it worked and had he all setup when we got there. He boxed it checked us out and loaded in our car. Then gave us an additional percentage off for our troubles. He was so polite and professional. Steins is very lucky to have him as part of there team. B. Rice Hartland, Wi.