This is the best place to get a great quality Christmas tree for an unbeatable price! We have gone…read morehere for many years and have never been disappointed! Also, I brought my 3 young kids to this location yesterday and Michael was SO helpful! He felt like a lifelong friend! I truly appreciate him helping me throughout the store to get in and out quickly! He was so friendly and knowledgeable. Keep doing what you're doing, Michael! You're a gem to this location and a wonderful asset to Ace Hardware!

Was looking for a certain Traeger smoker for my husband for Christmas. Wanted to try and go local,…read moreso I did some research and found out Hahn carried the model I wanted. So, I sent an email to them and boy am I glad I did! Adam promptly responded and connected me with the store manager, Matt. Matt was a pleasure to work with and the entire process from purchase to delivery was a snap. And not only was it a snap, but the grill was assembled and delivered (right on time by Jerry and placed exactly where I wanted it so it would be a surprise) on the day before Christmas without extra charge. Why would you go anywhere else?!? Can't get that kind of service, or help from a big box store. I would give 10 stars if possible, thank you all for your help!

Called to rent a log splitter. Tyler said half a day is $75 (4 hours). I only needed it for less…read morethan 2 hours so I asked if the rental cost would go down. Tyler talked with the manager, Andy, and he said $75 is the minimum but when you bring it back, we can take some off the $75. I rented it for one hour and 10 minutes, from pick up to drop off. I asked for a discount and Andy said our minimum rental price for a log splitter is $75. Wow. It is not so much the money as it is the character reflection. Lack of integrity.

Remember the corner hardware store with a staff that was knowledgeable and jumped in to help. This…read moreis it!

We just love having a local hardware store in our small town. Since moving to the area this past…read morefall we've had to make numerous trips to the hardware store. The staff are always helpful and friendly and never disappoint us. The store is well stocked. If there is something we need that is not in stock, the staff does whatever they can to order it for us. Definitely the best hardware store that we've been to in over 15 years.

Greetings! I am the…read moreProperty Manager for the School St. Apartments here in Marshall and I use Hellenbrand's Ace Hardware all the time! They carry a wide range of supplies for multi-family housing complexes. I use them all the time for keys, tools, lawn and garden supplies, sand, paint and other things. The staff is incredibly friendly and nice. They really do go out of their way to help and offer friendly advice. I like the fact it is locally owned. They may use a major brand name, but the service and selection is much better than Home Depot or Menards. I would much rather go into this hardware store than a major chain like the above mentioned. I would definitely recommend this Ace Hardware store to anyone looking for a great deal and good service! Keep up the good work, guys!

Terrific local business-- and people! Heyer's is a family-owned hardware store in the old sense of…read morethat term: from the owners on down, everyone there is either actual family or treated near enough that way. You'll more than likely be dealing with one of the owners when you need some help finding a part or figuring out a problem, and they'll help you until things are all figured out. Ed remembers just about everyone's name, and he can recollect all your household projects for years to come as he asks how they turned out or are holding up. Could not find a better place to solve household problems in this day and age.

This used to be a friendly, helpful store. And I should know because I've spent a lot of money…read morehere! I went in today to purchase paint and a whole bunch of other things. The first omen was seeing a man with no mask on. There is a state requirement about masks.. If you are going to post signs about wearing a mask, enforce it! No one was at the paint department, so the woman at the check-out register announced on the P.A. for assistance at the paint department. After waiting 10 minutes, I left. And the store was not busy at all! I had planned to buy the items on my long list while the paint was being mixed. I doubt if I'll go back. This used to be one of my favorite stores. It seemed like there were always friendly, usually older, men ready to assist or answer any questions. It's changed. And not for the better.

This location is great. Recently moved here from the northeast where I loved my neighborhood…read morehardware store vs the big box stores. I was reluctant about shopping here but pleasantly surprised that their service is just like shopping at my local store back east. Everyone is super nice and helpful and bonus..they carry Benjamin Moore paint!

Very clean store. Always find what I am need and knowledgeable staff. Went in to find gasket for my…read more1999 boat gas cap they had it. This was after 2 other hardware stores in area were not able to help.

Great experience here with staff willing to help me figure things out for a project. They had what…read morewe decided I needed in stock, too. Sooooo much better than a big box experience.

Such helpful staff at this location. The old-fashioned feel of the location makes for a great…read moreshopping experience as well. I recommend stopping here before turning to amazon or other online stores for your hardware needs! Nice reason to get out to Wiley street as well.

Great Customer Service, Including advice re painting or deck staining. Rick and Cheryl are long…read moreterm employees who Will give you help with the products needed to stain your deck. I had thought about going to Home Depot last week for these needs, but so glad I ran into Ace, got questions answered, purchased Cabot Deck Stain, brushes, etc. A+

i like shopping local and mom and pop shops. Went in to buy screws. after being ignored for 2+…read moreminutes while the clerk talked to his buddy, about not wanting to drive too far after havi a few beers, I was offered assistance. The prices were more than double what I would pay at Lowes. Clerk and an additional clerk sitting nearby started laughing at me and said that it was impossible for that difference ofa price. When i got reception on my phone I went back in to show thier local competition price they again berated me and said I wouldn't get their kind of service at a Lowes. They were correct. i got better service and price at Lowes

Out of all the home improvement stores Menards is hands-down, the best…read moreSometimes things are hard to find, but they do have this little thing on their app that has a store map that makes it much easier. Biggest downfall is when it says they have five and they actually have zero.. I stopped early in the morning to exchange an item for my husband, and it was easy Peezy. Great customer service and a tidy store! Nice job Janesville Menards

Yet another big box store that doesn't have decent staff…read more This store is an hour and a half round trip for me, so getting the correct product is important. I bought a ceiling fan with down rod, neither item came with the extender kit for the wires to reach. I was on the phone with them THREE separate times and got as many answers if they had the correct kit in stock. No one could answer my question, why, if an extender kit is needed for a down rod, why wasn't I told? I called Hunter directly and they told me that this model doesn't allow for a down rod. When I came in to exchange it, the saleswoman said she'd never heard of them not allowing for a down rod. I asked why I wasn't sold the kit at time of purchase, no answer. I asked for the kit, it's a special order. HOW DO YOU SELL A PRODUCT WITHOUT EVERYTHING NECESSARY TO INSTALL IT? I have electricians working hourly to put this fan in and I am running wild goose chases to get them what they need and still, FOUR HOURS later, I am empty handed. Never again, I will not be back.