Good selection and prices. It's like a grown man's candy store. I've always had friendly, very…read morehelpful service.

poor customer service, do not buy any gas powered items from them! I bought a defective generator…read morethat would not start an they would not ref me my money!

This Menards is garbage through persons are way too rude and disrespect ful just avoid the hassle…read moreand go to home Depot

I really wanted to build a compost bin for all my corn cobs and apple cores. I had no idea where to…read morestart, but Dennis at C&R answered all my questions and even hooked me up with some composting worms. Looking forward to having some amazing soil for even more delicious corn next year.

very friendly staff. they must have a theft problem as everything has a magnetic strip. but that…read moredoesn't affect my review. these hardware stores are becoming a thing of the past. its very conventionally located near me. prices are very competitive.

Each time I've visited this store, the staff has been helpful and friendly. They have bent over…read morebackwards to accommodate me by special ordering merchandise, and even providing me with the best coupon discount available. It looks like this store is in the process of clearing out dated stock, and I think it might go a long way toward store presentation moving forward. I did not notice any odor in the store that is not typical of hardware stores--that fertilizer/garden center smell is quite common.

Great store! Great staff! Nothing better than dealing with a locally owned retail store run by a…read morehometown family!!! A+++

Been to Neu's several times. They have a great selection of tools, including contractor-grade power…read moretools from all the major brands. They also have a very knowledgeable staff who really know their stuff and are happy to make personal recommendations. They even offer free delivery on larger tools, such as the table saw that I purchased. Friendly staff, a great selection, and decent prices. That's a winning combination.

Recommended by our contractor for kitchen handles. Big bright hardware store with helpful,…read moreknowledgeable workers. We got assistance and guidance from Virginia in the gallery, she wasn't at all judgemental when I was originally looking for the cheapest. Their cheapest are still pretty good quality. There was no upsell, and she was able to show the clusters of price ranges in their very large showroom so we could avoid the oh my gosh level of pricing. Currently, the best deal by far for all brass is Astor Marris but prices are fluctuating dramatically differently by brand. Their lowest price kitchen and bathroom pulls are not cheaply made products, they start at good, lots of intermediate better, and a startling selection for those for whom money is no object. We also got some work gloves and a smoke detector for good prices (better than Amazon).

Unbelieveable inventory. Like an old hardware store, two dollars worth of hardware comes with…read moretwenty dollars worth of advice. Not the cheapest place in town. But the widest selection and most helpful sales people.

Took mower to be serviced. They did extra work that was not authorized and ran the bill to over…read more$400 when all it needed was a $40 battery. Based on what others have told me you can not trust their service dept.

Been here several times, and I have consistently found the staff to be friendly and helpful. I…read moreusually have a question about where to find something, and they always seem happy to help track it down. You never feel like you're a burden, and that makes all the difference. Thanks!

I went to the Germantown Ace store to have a broken Craftsman socket warrantied after it split open…read morewhile I was doing a major project at my house. I was told by the owner that his store doesn't warranty Craftsman products. When I asked why not, he alleged that he would be out of business in a week if he did and that he loses money to ship broken tools to Craftsman. He said I would have to drive 15 miles to the Lowes store in Wauwatosa to get a replacement. This greedy shyster is more than happy to sell Craftsman products all day long for profit but won't do the mandatory support of the product after the sale. They're the worst and they won't see another dime from me!