Honestly I don't write one star reviews but when you order a part three weeks ago, stop there…read moretwice, and call four times and don't get your part you deserve a one star review. Fast forward from my last review and I was attempting to get the part so I stopped into the store to check on my order. I waited ten minutes for him to pull up his part order log which is a spiral notebook. He couldn't find my order anywhere - even though I have called four times and have been there once. I left my phone number for him to "research" the issue. He NEVER called me back and this is the second time this happened. Seriously if you don't have your faculties together then it's time to hang up the saddle and retire. Your real estate is worth tons of money - sell the place vs. keeping hours of 8:30 to 5pm with no weekend hours. I ended up ordering the part on-line for cheaper and no hassle of being worried as well because the owner wasn't wearing a mask.

The man behind the counter is probably seen everything from dating from 1900 to today. I went in…read morelooking for a replacement belt for my old dryer and he legitimately just looked at the part number, made a funny comment about my broken belt having "too many ends", and reached down from where he was standing and grabbed a perfect replacement. And then when I fumbled to described what i came to know as drum supports, he very politely asked follow up questions until we came to the part in question. This place is a Bay View historical site and it will be a very sad day if it ever goes away. I want to thank the man behind the counter. You carry yourself as a man who know what he is doing, and you left a lasting impression even just for a man fixing his dryer. You are providing a service that is in very short supply and your prices are comparable to those found online. I will pay an extra buck to have someone look me in the eyes and tell me this is the correct part. Thank you sir, you made my to-do list go much quicker today.

They had the part I needed for a leaky pull-down sprayer and clearly explained how to install it.read more

Best place to go for parts, knowledge is excellent. Beware if you buy as returns even if part…read moredoesn't work , is unlikely to happen and you may be rudely treated.

I have to admit that I don't always shop at Bliffert for my building materials. However, when I…read morehave I'm always impressed with their selection, quality, and service. I have any older home and they carry items that the big box stores just don't. The office staff to a great job to help you figure out what you need, and the yard folks johnny on the spot to get your order and help load.

Very happy with them. Very helpful staff. I needed some cabinet hinges and they found the right…read moreones, them shipped them to my house so I didn't have to drive back down to McFarland.

Friendly and very experienced staff. Great prices on parts, maintenance and new products. Great…read morelocal business that has been around for 70 years.

Love this place! Matt at the counter is awesome. The ladies in the office are great and they have…read morea couple dogs that are cute and very friendly. On a couple of occasions now I've talked with two of the techs in the back, an older guy and a young guy. They are very friendly and knowledgeable about a wide variety of equipment. I brought my manual start Toro Powerlite snowblower in for starting problems I could not resolve, plus the scraper bar was shot. They said my engine was pretty much worn out, so they put a good used engine on it from a machine that another customer had just left there. And this engine had an electric starter! So now I have a machine I can start manually or electrically. But wait, there's more. They thought the rubber paddles on mine were a bit worn out, so they put on a better used pair they had laying around FOR FREE! They also thoroughly cleaned the carb (by ultrasonic method) from the new (used) engine they put in, plus cleaned the fuel tank to ensure no starting problems. All told, they put a lot of work into my machine, including the engine with electric start, for under $200, which I thought was pretty good. It starts and runs like a champ now, just in time for today's snowstorm. Previously I'd only bought parts here a couple of times. And now I know their service/repairs are top notch too!

I was frankly a little skeptical about taking my 9-10 year old Craftsman 24" snow blower (that's…read morenever been serviced) to Nelson's after reading all the negative feedback on Yelp, but it wasn't starting up and I had no clue how to fix it. The guy there was nice and helped me get it out of the back of my SUV. When I asked for quote for figuring out why it's not starting up, he said they charge $85/hour and would call me with an estimate once they take a look at it. I dropped it off on Saturday, Mar.14. They called me with a detail quote two business days later on Tuesday, Mar.17. They suggested more efficient and cost effective way of fixing it would be replacing the carb assembly. They also pointed out one of my tires was low which caused the auger scraper to wear unevenly and recommended replacing that as well. Spark plug was original and new one was pretty cheap, so I asked him to replace it, too. By Thursday, Mar.19, they fixed the engine not starting issue with the new card assembly, put in a new spark plug, tire innertube, new auger scraper, flushed the fuel system and put in some non ethanol fuel, which they told me has a 12 month shelf life, so I can keep that in the tank till next season vs regular gas only lasts about 30 - 45 days, so that should always be used up before storing it away after the winter. All that (see the last pic of the invoice for more detail) for $243.08 and some great advice along the way. Hopefully the snow blower will last many more seasons, especially now that I know how to better take care of it. I guess others who left all that negative feedback and low rating had some bad experience, but mine was great and I would certainly recommend giving Nelson Bros a shot! Hope this review was helpful and I'm sorry about the bad pics.

My family and I have purchased all our lawnmowers and snowblowers from Nelson's the past 20 years…read more Very fair pricing compared with box stores, and they have always provided great service and knowledge of product which you will not find at a box store. Would recommend this family owned business to anyone.

Picked up snowblower on wed am, Completed repars and tune…read moreup & machine delivered back to me thursday am in time to clear drive of overnite snow. Wow, that is GREAT Service. Thanks Egelhoff!

I've lived in this community for only three years but every time I needed service the resource was…read morethere. The knowledge base was there. I recommend this place. It's an established well respected service center for lawn, mowers, and tractor equipment.

Nice Ace store, super helpful staff. But an FYI THEY CHARGE $2 to accept your prepaid shipping UPS…read morepackages

Great little hardware store to have in town. Very helpful staff. We get supplies here, odds and…read moreends, tool rentals etc. at a good price. They will take UPS as well!

Received awesome customer service. I contacted them and selected the parts I needed to replace for…read moremy Lil G lights. I was contacted right away by customer service and they were able to answer a few technical questions that I had to address normal maintenance issues with maintaining the lights. They were a very quick to respond and they got my order out the same day I spoke with them on the phone. Truly an example of dedicated, quick professional and awesome service!!!! I am very satisfied with Blizzard Lighting and this is why I will be a life long customer. Keep up the great work!!! David Robinson with Starlight Riot newest album "Rivers" released on iTunes, Spotify, and YouTube Tube June of 2024.

I have a company that does permanent install. This company is always very responsive and…read moreaccommodating to my needs. Even when I have a question about something I have very limited knowledge. I would most certainly give them a thumbs up. Their price point is also better than the much larger brands with comparable quality.