Stopped in for a few items and had lots of questions about laser levels. The tool department…read moreassociate did a great job answering all of them. After talking through my needs, they helped me realize that I probably didn't need the more expensive Milwaukee model and that a Bosch laser level would be a better fit. They also pointed out that Home Depot was running a special sale with a better price. I really appreciate that kind of open and honest customer service. Instead of trying to sell me the most expensive option, they helped me find the product that best fit my needs. That kind of integrity makes me an even more loyal customer.

Recommended by our contractor for kitchen handles. Big bright hardware store with helpful,…read moreknowledgeable workers. We got assistance and guidance from Virginia in the gallery, she wasn't at all judgemental when I was originally looking for the cheapest. Their cheapest are still pretty good quality. There was no upsell, and she was able to show the clusters of price ranges in their very large showroom so we could avoid the oh my gosh level of pricing. Currently, the best deal by far for all brass is Astor Marris but prices are fluctuating dramatically differently by brand. Their lowest price kitchen and bathroom pulls are not cheaply made products, they start at good, lots of intermediate better, and a startling selection for those for whom money is no object. We also got some work gloves and a smoke detector for good prices (better than Amazon).

A maze, a jungle, and Menards. You can very easily get lost in all three…read more Thankfully there are people around Menards that you can try to flag down and get help from - they aren't always friendly, but will usually give the right direction. When I need more help, I just head down to Ace. But I do like coming to Menards for a larger selection when I know exactly what I need and can ask around if I can't find it. And I usually can't find it on my own. But this place is huge and whatever you're looking for, it's almost always gonna be there.

Bot frig in November with 11 percent rebate mailed all paperwork for rebate the next day. To date…read moreno rebate and all avenues to get info lead to dead ends even going to BBB and filing a complaint still nothing. It's now April.

I had a special experience with these fine folks several months ago. I was looking for a quartz…read morecountertop for my kitchen but could not afford the normal pricing structure. The owner Bob, found me a remnant at a much reduced cost which sealed the deal. I'm addition, the quartz was absolutely gorgeous and of the finest quality. Everyone there was a joy to work with and extremely knowledgeable. Please consider them when in need of some remodeling. TIM F.

Great products, great people! Really enjoyed working with them as they were super helpful and…read moreextremely patient with us as we had many decisions to make.

I hate to complain because I really enjoyed working with the staff here for our new countertop…read moreinstallation last June, but I'm super disappointed with a current situation now a year later. They neglected to install the countertop up to Wisconsin's state code, and they tried to charge me $379 for them to come out and drill the $29 hole that it would take to make it up-to-code (which should have been done in the first place). We tried getting a new dishwasher installed and were told we need to have an air gap hole drilled to be up to Wisconsin state code as of 2020, and if we install the dishwasher anyways without having the air gap hole drilled, we would be voiding our home insurance in cases of fire/flood due to the dishwasher. When we got the countertops from Badger Granite, they had asked if we needed an air gap hole drilled. I said that our last countertop did not have one, so they told me we don't need it for the new countertop either. I am disappointed that we were given this false information. When I spoke to someone at Badger Granite on the phone about it a few days ago, they said "your contractor should have told you that", but Badger Granite was in fact our contractor, and did not tell us. The contractor from Badger Granite who came out to drill the hole now even said that we would need that done to sell the house. We should have been advised of this, and should not have been responsible for covering any fee except the $29 for the hole to be drilled (as it should have been done during initial set-up, had we been advised that it is Wisconsin state code). They did "reduce" the price to $150 instead of $379 after I explained how ridiculous the situation is, but it shouldn't have been more than the actual $29 price nor should I have had to go through this, if they had just followed and advised of Wisconsin state code.

My husband and I selected Badger Granite to install granite countertops in our kitchen and bathroom…read morebecause they had positive reviews, were able to install quickly, and they had great customer service in the showroom. There were really no initial signs that our experience would be less than positive but things went downhill quickly. There were a lot of missteps in this business relationship but the main being - 1. They overcharged us by $300+ and when my husband confronted them the manager argued. We later received a call back from Lani letting us know that Badger had made a mistake. If you work with this company, triple check your charges and think about what was installed. It then took 2+ weeks to get a refund check. 2. I had to wait 4 weeks to get someone out to repair mistakes and they no called, no showed for the initial appointment. When the fabricator finally showed up the second time he yelled at me and told me that my expectations were too high. He finally made the repairs after I listened to him rant for 15 minutes. 3. Overall the install job was fine. Not the best I've ever seen. Luckily we love the colors of our counters but this company was not one I would recommend nor are they a business I would choose to work with again.

Our daughter bought a new house and decided she wanted to upgrade the countertops…read more She had three bathrooms and the kitchen to do, including an overhang for seating in the kitchen. We went to Menard's to get an idea of what was available. Unfortunately, they weren't much help. So I hit the internet for more information and learned a lot about the variety of stone and man-made products. Granite sounded good, but quartz looked to be the best for low maintenance and durability. We looked up local shops and went on a mission to find the right product, be it quartz or granite. After spending an entire Saturday shopping, we found one business that seemed pretty good. None of the businesses gave me a really good feeling. I called The Tile Shop on Hwy 100 and asked if they sold countertops and the gentleman said sorry no. I asked if he could recommend anyone, and he answered I only recommend one place, and that's Summit Granite. We went to Summit and were greeted by Jenny, the owner. She was so wonderful to deal with. Jenny explained everything you could ask about both quartz and granite and then took us into her warehouse. There we viewed all of her granite supply and some quartz as it comes from the factory. Jenny came to the house the next day to take measurements in order to come up with an estimate. We had a total of three estimates, and Jenny was competitive with the others. However, her customer service was priceless. When the slabs arrived, Jenny spent two hours with me laying out the best way to cut the quartz slabs to render their natural beauty. She was able to extract the kitchen counters and two bathrooms from the two slabs we purchased. We purchased a remnant piece for the third bathroom. She also fabricated some shelves and a shower step from the remnant. This was actually a cool process, as she marks everything up with tape for the fabrication and cutting process. The same installation team came and removed the old countertops and installed the new ones. They have been with Summit for years, and that's an important factor for me. We could not be happier with Summit Granite and Jenny. It's wonderful to work with someone so knowledgeable, caring and professional.

I had been wanting to find a solution to my lannon stone planter in the living room for quite some…read moretime and then stumbled across Summit Granite for the answer. I'm sure that an indoor planter in an area that doesn't get sun seemed like a great idea in the 1960s when the home was built, but I never loved the idea. I first checked out the big box stores but they didn't want anything to do with my tiny project (50 inches x 20 inches), but Summit Granite was more than happy to assist. I sent an email through their website and Justyna replied quickly with a rough estimate and an offer to come in and take a look at their remnants. When we stopped in, she was great; warm and welcoming and offered suggestions that helped in selecting the perfect color/pattern for our space at a decent price. I have to go three stars, unfortunately as the pickup experience was quite poor. Justyna advised to call the day of the scheduled pickup to confirm everything was a go, which I did. The person that answered the phone was flustered by my call and asked if he could call me back. I reluctantly agreed and over an hour later I received a call that it was ready for pickup and if I could come and get it immediately that would be best (I would have been there far earlier if he could have told me it was ready when I initially called...), so I dropped everything and left. Before hanging up, I asked where I should park and was told to park out front. 20 minutes later when I arrived, I was told that I will actually need to park in the back... But first I was taken back to the piece and when we arrived, it was upside down and topped with random trash, including a Pepsi can. I get that my project was likely a fraction of the cost of the average kitchen remodel, but that doesn't mean I like my item to be treated literally like garbage. Thankfully the piece looked amazing and once I went back out the building and moved my car, we got it loaded up into my car.

It's great having a Menards close by. While they may not carry the highest quality versions of…read moreevery brand, they offer a huge selection of the most commonly needed items for home projects. The employees are usually very helpful, checkout is quick, and the return policy is extremely liberal. They also offer plenty of opportunities to save 11 percent. Today I stopped in to pick up some cat toys and was pleasantly surprised by how large the selection was. I ended up getting a brush and a collar. We'll see if the collar is something that Stu is willing to wear.

Went on 4/1/26 and they didn't have those fragile trains by the check out section. Do they only…read moresell them at Christmas?

This is my go to Menards even though there's one closer! They always have plenty of stock, store is…read moreclean and organized and plenty of check outs! If you haven't gotten your holiday decorations, check this out! It's like a winter wonderland

This location of Menards is huge…read more It's two story with a cart escalator. I didn't even know such a thing existed. But, at good ol' Menards? It sure does. I have a love/hate relationship with most locations of Menards. The love: They have literally everything. Their stores are packed with anything you may need for any DIY project you're considering, whether it's an indoor plumbing project our an outdoor landscaping adventure--they've got everything you need. The hate part comes in with the same note--they are so large and have so much stock that it's always a bit hard to navigate. So, exemplary service comes in clutch. Unfortunately, in my opinion, that's where many locations of Menards falls short. Not so, at this location! We were on the hunt for something specific, enlisted the aid of a worker who walked us to the aisle and made sure we found what we needed. Hurray! Get to it!

Poor customer service regarding returns. Not a very good selection I would highly recommend…read moreHalquest stone over this company.

Spent hours on my own trying to figure out how to match brick mortar on my 100 year old house…read more John at Champion, had the solution and was willing to spend the time to hear me out and ask the right questions. This is a small project. Much appreciated!