I've purchased furniture here in the past and it withstood three moves over ten years. I went…read moreshopping for a new place to park my butt and immediately thought of BiltRite. There are pieces that definitely cover style, comfort and durability. However, it's difficult to find a piece that has everything within the budget you may have set for yourself. That being said, there are plenty of options for those who have a little or a lot to spend. And while I didn't find a sofa that spoke to me at that time, I found myself here again, a few years later, looking for a mattress. And this time I did give them all my money. There was a very patient gentleman who put up with me for at least an hour while I tried all the mattresses that fit my criteria, and then while I waffled between my two favorites. He was very knowledgeable and answered all my questions. He didn't steer me directly to the most expensive mattress, I found that myself. However it's not the one I chose. I picked the second most expensive one lol I hate shopping, my back chronically hurts from an injury, and the mattress I liked the best alleviated some of that pain. The checkout process was easy. I qualified for a credit card I didn't need, but it allows me to pay off the purchase at my leisure instead of immediately. The delivery was great too. After a couple weeks we had a call to schedule, followed up on the morning of, received a text when they were on the way, and after the delivery was completed. The gentlemen who removed the old mattress set and installed the new one were very professional. I work from home and they barely made a sound. They were respectful of my property and quick. I didn't feel the need to shop around, most places have the same stock and comparable prices. I like BiltRite and was happy with my experience. The mattress has been a lifesaver for me as I don't wake up in intense pain every morning. I find that my experiences over almost 20 years with this store have been pleasant and no pressure. And the fact that I'm not here every other year to replace something is a testament to quality which i appreciate.

Sales associates very helpful, great value purchases, delivery smooth and uneventful.read more

This is a warehouse store with very high end lawn furniture. The furniture is excellent, and if…read moremoney is no object, this is the lawn furniture for you. The outdoor chairs here are actually more than I spent on my living room furniture, the patio sets are five times more than my car is worth. The price tag matches the quality, but it's sure not for working class heroes. The set up is odd, when I dropped in a couple of young men sales uniforms came running out of some back room after I was wandering around for a bit and asked me what I was doing. I realize I'm not the complexion of their average customer, but still it seemed to be a little inappropriate. The way they came in from whatever it was that they were doing...I think I should have been the one to ask them, but anyway I can't afford this stuff. If you can, then you should, it's obviously well made and well stocked here.

Start to finish, our experience with Joe at Ethan Allen was outstanding…read more We were in the market for our first "grownup" furniture purchase, and were fully prepared to fend off pushy salesmen in I'll-fitting suits. To our pleasant surprise, Joe showed up to change our perception of furniture store associates. Joe's demeanor is calming, professional, kind, patient and jovial. He clearly cares about ensuring that the shopper makes a great decision before spending any money, made apparent by his willingness to bring samples of leather to our house so we could envision our new chairs in their permanent setting. Joe knows how to offer advice without condescension by asking great questions and really listening to the answers. His mild approach extended into the discussion of protection plans when he clearly explained the cost and benefits of purchasing accidental coverage for our new chairs. Normally I'm one of those "that's how they get ya" kind of people, but I actually felt great about buying peace of mind from Joe. The custom chairs were completed and delivered ahead of schedule, which is always a bonus. One complaint: the delivery guys were not at all gentle or careful with the chairs or our home. They were banging into our porch railing, walls and door casings, and set the chairs down pretty hard on our brand newly refinished floors. That said, I can't give less than five stars. It would be criminal to let a couple of lackeys tarnish this review for Joe. Thanks buddy! See you when we are ready for a new couch!

Recent customer of Ethan Allen working with designer Lisa. (Lisa H at Brookfield, Wi location)…read more During Covid, Lisa was willing to provide designer services at our home while practicing safe distancing protocol. It made all the difference to have her come to our home to provide fabric and furniture selections that exceeded our expectations and matched our style. Lisa followed up frequently to ensure delivery was made timely and to our satisfaction. I did some other inquires with designers but, picked the best when I choose Lisa.

As a person who hates sales and pressure to buy, this place is ideal. They carry all grades,…read morebrands and types of mattresses. You pick out what you like, test out at your leisure, pay online, pick your delivery date. Absolutely bliss!! Service and delivery were top notch. Max and Danny were friendly, pleasant to deal with and did a great job. In the future, I'm never buying a mattress from anywhere else.

This remote salesperson type of concept kind of works for me. You walk in the place and you're…read moregreeted by a television explaining how the process works. It repeats itself over and over about two or three minutes. So they have a remote control so you can mute the TV if it starts to bother you afterwhile but what I like is that I could lie on the beds for 20-30 minutes to really get a good feel for how and what was comfortable for me. I'm curious to see if this concept takes off. But I have to say I kinda like it but I am kind of a techie guy so I might be different than most people.

They're amazing with help. Very flexible and understanding to the wants we were discussing before…read moreour purchase. Excited to use them again​

I have no idea what this "bait and switch" is all about. We were very impressed with the selection…read moreand slept very well last night on our new as ordered mattresses. They also were delivered to our home by the finest, friendliest delivery team. We will definitely return.

If you are looking for bar stools this is the place you need to go. We found them as a result of…read moredriving from an hour away to go to a much more hyped and advertised sports furniture retailer and found it not worth the hype and very cold/unfriendly. To the contrary Barstool Central is run by an awesome younger couple; they actually have stock of a number of their displayed stools and are so helpful and friendly. Mandi put together a custom package for us that we are so excited to get!

Purchased 2 bar stools. Friendly and knowledgeable staff, good selection and the order came in…read moreahead of schedule.

Got a great price on 20 stacking chairs and 21 on wheels. The service was excellent; the selection,…read moregreat. At pick up, staff went above and beyond to facilitate loading.

Found great dining chairs! They must have been in a cafeteria but such a great find amoung all the…read moreoffice chairs. I looked the brand up and wow what a deal I got!!

Tried to go twice in one day. The hours they list online are not the hours on the door. And when I…read morecame back, still nobody was there. There are other places you can support that actually like to see customers. If they only want to see people by appointment, then they shouldn't have listed hours and should clarify. Something something customer service. Something something learn how to market.

Steve at Brass Light Gallery is awesome. Be sure to CALL FOR AN APPOINTMENT. He and his team have…read morerestored and rewired seven original light fixtures in our 1899 home. He also sold us two period-appropriate replacements. This is the highest quality work for a reasonable price.