Stopped in today in search of a few square D circuit breakers. Special order type items, and…read moreapparently this year they've become an item that's not readily available from the vendors of essentially any outlet I've been to. Because this place however wasn't a Square D seller, it was a simple issue of relaying that bit of info and I was off to the next in my cross town travels. Because I'd just been to 3 of the nearest suppliers I was sitting in my vehicle looking for who I should visit or call next. The same guy I spoke to inside came out for a smoke and saw me. Asked again what I was searching for. I relayed the summary of my two previous stops. Including one place (I'll be writing that story in the review for Hill Electric Supply following this one) I'd just left. So this guy informs me that while BJs isn't a dealer for such and such, sometimes other products return from large scale jobs and are sold, but not in the regular spread sheets or whatever. This man, Randy, made a call to a sister store and asked if the items I needed were perhaps available, just not in the main inventory lists. Sure enough. He locates them. Gets confirmation that they can be delivered on the next truck from Racine. And the price is quite similar to the one place I did order them from yesterday, but because the order wasn't placed immediately when I put my card on the order to assure my commitment. Yesterday I'd made the order. I was assured they'd be avail today by 8am. At noon when I returned they were not available. This is why I'm writing a review for BJ's Electric Supply today. Going above and beyond. This may very well become the first place I'll be making my electric supply purchases when Home Depot can't be the standby. Great service.

Even though they are more set up for electric contractors, they do assist with the common home and…read morebusiness owner. They have any and all your electrical and lighting needs. If they don't have, they can usually get with in 24 hrs.

Don't let them send your watch out for repair. Only go there for batteries. Been going there for…read moremany years with no problem then took my husband's and and they had to send it out. Took two months then when we got it back, it didn't work took it back and I'm still waiting to get my money back. And don't know if that's even gonna happen over $100.

The time center inside the store fixes watches and clocks . A talented staff who works with you to…read moreget your time piece working again. Dick worked with me over several days and phone calls to get my Mom's talking watches fixed ! it's a nice feeling to fix exchanging things rather than buying cheap new stuff ! There is a beautiful selection of wall clicks for the home too !

Ace Hardware in Bay Creek might be small, but they somehow always have exactly what you need. From…read morea random screw or plumbing fitting to a new shovel or light bulb, I'm constantly surprised at how well-stocked they are for the size of the store. Prices are great too -- often better than the big-box stores. The staff is always friendly and helpful, and it's clear they care about their customers. It has that old-school, neighborhood hardware store feel that's getting hard to find these days. The only thing to keep in mind is their hours -- it's a small operation, so sometimes they close early or aren't open when you expect. But don't let that stop you -- this place is absolutely worth planning your visit around. A true local gem and the kind of place that reminds you why shopping small matters!

What a great experience! Family, knowledgeable, delightful family run operation so different from…read morethe big box stores where you could never find exactly what you want or anyone to help you. These folks genuinely care and go out of their way to be nice. We will trade here in the future for all our hardware related needs. You can't go wrong here.

This place is so neat! My sister-in-law comes here regularly for rocks. My mom seems to always have…read morea need for rocks so I figured we should add a stop here while in the area. You pull in and then drive up onto a scale to weigh your car prior to doing anything else. There is a stop light and staff will note your car and weight. The light turns green and you head to the rocks that you want. You can select one style and then head back to weigh. After getting the new weigh, you can then get more rocks of another style, and weigh again. Keep of track of the types of rock you are getting. We only got white steppers so only needed to do the one weigh. After our last weigh in, we parked and headed in to pay. Prices seemed reasonable. We'll be back for more rocks when in the area again.

Friendly staff and always helpful. I have bought landscaping products from them for many years.read more

I bought a house in 2013. Suppliers for the build was Nelson Young. About a month ago we were…read morehaving difficulties with the patio door lock. I remembered it to be Andersen silver line but Andersen did not recognize it as their window line and could not assist me. I called Nelson Young and was put in touch with Karl. He was nice enough to research past orders and locate the part I needed for the repair. John came done to install the lock and he took the time to make sure everything worked properly. I am grateful I called them and I am still in awe of how great their customer care is!

Just completed a deck project and would like to give a compliment to Samantha. She was great on…read moretaking orders on the phone for material delivery. Also the guys that delivered all the lumber multiple times. I just had one complaint with one employee Eric. Not a very nice person when I would get him on the phone or in person at the desk. Try to treat your customers a little more nicer we pay your salary.

It happened. I recall the time I stopped in at their neighbor, Habitat For Humanity, (Restore) and…read morethey had doubled in size. Apparently rent was too costly to pay, made me remember the time they were unbelievably rude when I needed some paint, apparently others also felt the brush off Didn't think twice about the lost jobs for their employees, except as I consider it now. Those people possibly now have found work at the Sherwin Williams I have my account with who instead of treating me like my small volume requirements were still worthy of simple manners.

Simply amazing. I've never had a poor experience here. Paint quality is superb, staff are friendly…read moreand helpful. I once even asked if an online discount code applied and it did not, but the staff gave me a discount anyways (and it was better than the one offered online). Cannot recommend this place highly enough.

Sampler Square is my go to place for client selections whether it's for new construction, existing…read morehomes or multi family projects. Paul is very helpful and willing provides options to fit my clients desired looks while meeting their budgets. The products I've purchased have been of high quality and a great value. I would highly recommend.

Great selection of products and Paul's customer service efforts are wonderful. We used Sampler…read moreSquare for all of our cabinet hardware needs on our new house.

We were looking to have some very dated floor to ceiling mirrors on a wall in our living room…read moreremoved. We contacted at least five different glass places - most never even responded. Martin contacted us with a reasonable quote. We liked the price and the fact that they were in the neighborhood too so we hired them to remove the 12' by 9' wall of mirrors. The two friendly workers were prompt and super efficient. They were able to remove the four large mirrors without even a crack in them and did it all in 30 minutes. That includes hauling them out of our place and into their truck so we didn't have to dispose of them. All of this for a good price (much less then the other quote we got). I know if I tried this myself I would have shattered glass all over the place and I would have been paying for an emergency room visit! Martin Glass was well worth it!

UPDATE: The owner emailed me the next morning. She is reviewing how repairs get tracked and helping…read morewith the customer service training for the new office staff, and she wrote, "The fault lies with Martin Glass, not you. Please accept my sincere apology. You are heard and believed." That was all I was after. I am leaving the review up because the visit happened, and I am adding this because the ownership answered and is doing something about it. --- Unfortunately, I can't leave 0 stars. My partner dropped off four window screens to be rescreened. On the first visit, the woman at the counter noticed the tension springs were missing from most of them and asked Sam, the manager, what to do. His answer was "well, if she's accurate, then we need to order some more, and it'll be a week." I hadn't been doubted about anything yet, and I was already being doubted. Two weeks passed with no contact, so I called and drove over. Sam told me they had texted and called. I received neither. The only reason I was standing there is that I called them. He then told me I had brought in three screens, not four. I told him it was four. He would not go look again. He told me I was trespassing, told me to leave, and said he was calling the police, and he started dialing. He stood there dialing for four or five minutes and never completed a call. While he was pretending to dial, I told him how it looked from where I was standing: he had decided I was wrong because I'm a woman, and he was keeping my property over it. He went back to pretending to dial. I finally asked the woman at the counter if she would please check one more time. She went back, said "oh, hold on," and my fourth screen was exactly where it should have been. The three large ones had been grouped together and the small one set off by itself. Their own filing was the whole mystery. I left with all four screens and no apology. The one star is not for her. She was the only person in that building who was willing to go look. A busy counter miscounts sometimes. That is not what this review is about. This is about a manager who would rather accuse a paying customer of lying, and fake-dial the police for five minutes, than ask his own employee to look one more time. If you use this shop anyway, photograph what you drop off with the full count in the frame, label each piece, and get the count written on your ticket.