Took my bike in to change the cpu and i needed a new ignition... Spoke with him on the phone and he…read moresaid he was going to put an upgraded single fire ignition coil on my bike got it back and it was a dual coil the ignition wasn't even connected to the bike and the bracket that holds the exhaust to the frame he gave you the bracket back to me in a box said he couldn't remember what that came off of.. I had my bike 5 weeks and charge me over $900 to change it a simple CPU and an ignition coil. Used about six different shops in Savannah this is by far the worst one. Complete ripp off

I have a Harley Davidson Fatboy it needed engine repair got it done in no time back riding again…read morethen needed new tires but them on within a couple of hours I will not take my baby no where else

Honest and fair. These guys are very responsive and do great work…read more I have a 2012 Ducati Multistrada and Ted has helped me with a few items. I'm very pleased and they keep my best interests in mind. I'll be a regular client...

Great shop in Savannah that will work on ANY bike…read more Very fair, honest and friendly run. I would recommend this shop to any/all bike owners looking for any work needed.

My bf recently had a new interaction with one of the new management officials at Coastal Empire…read moreMoto. It was explained to him that the individual who caused some of the past issues is no longer employed by this company. The new management were sincere in their apology for past incidents and extended their hand in a show of goodwill. It does appear that Coastal Empire Moto has corrected its course and is reinventing itself into a friendlier and more enlightened space that prides itself on the joy and celebration of collecting and riding vintage bikes. I felt this update to be proper. Coastal Empire Moto made an effort to make amends and sincerely seem to be engaged in uniting the southeast region's community of moto riders. We harbour no ill will towards Moto and hope that this updated review shall provide others with insight into the new direction of this company and their commitment to change and quality customer service. We look forward to hearing great things from the new Coastal Empire Moto and it's team.

I want to start off by saying these are some of the greatest people I've had the pleasure of…read moremeeting and spending time with. I came to them about a year ago wanting to buy a vintage bike and what I got was far more valuable. Costal moto breathes and lives vintage motorcycles and is hands down the best shop in the south east. They are not one of those shops that just wants to appear to live the lifestyle. They are the definition of what a true Moto shop should be all about. Mike & Arron have not only given me a perfectly running 1971 Honda CL 350 but a friendship for life with the Costal Moto family. Thanks guys!

First off it opens at 9, wife and I stood out front until 9:15 and employees we still pulling into…read moreparking lot and doors were locked! Finally about 9:20 they unlocked the door. We bought almost 200 worth of merchandise, the employee was not very friendly, wife asked if he gave military discount ? The way he answered and pointed at a sign and said Saturday only ! He was very disrespectful to her. I told him I protected you 7 days a week not just Saturday, I treated him the same way he treated her! We are from Ohio and always wanted to stop at this dealership so this trip we did, I wish I would have never stopped and spent money here! After my comment, this employee would not speak to us or even thank us for our business. If you're looking for a friendly staff that opens on time, go somewhere else! And just so everyone is aware, my wife is also a Veteran!!

So I participated in the riding academy with Dino and Rachel. They were incredible. I never…read morementioned this to them because it was irrelevant, but I have traveled the country (and outside) playing sports and being coached by dozens of people. I can honestly say I believe Dino may be the best coach I've ever had. The perfect balance of knowledge, encouragement, patience, and fun. Also, saying Rachel's energy was perfect would be an understatement. I could not recommend this class more.

Bought a Big Horn utv and had him do another job for me which did not fix the problem. The UTV had…read morea fuel pump and a number of other parts go bad and he refused to do the repairs and I had to take the utv to waycross to get it repaired. As other reviews stated they had the same problem. It cost me 2K to have it repaired with less than 40 hours on it. Tractor supply sells bighorn but they will not guarnatee to back the warranty. The owner has a bad attitude and has told his customers to go elsewhere. I would think twice about buying a bighorn as in my opinion they are a piece of junk. And no reliable service or backing And I would buy from someone that appreciates your business

Don't buy from here. They won't fix it when it breaks down. Very rude and unprofessional when we…read moreasked for assistance trying to get a UTV fixed, and we even bought it from them brand new. A bunch of excuses but no assistance.

100% hands down the best place to bring your Harley Davidson! I had my 06' Street Bob at Harley…read morefor over a month getting a routine service. After I picked my bike up there were still issues. I was in the area and stopped in to just check out Cycle Ward, best decision. Clay and his entire staff were completely professional. Clay took the time to look over my bike and gave me a few recommendations, even went out of the way and tightened up a few nuts and bolts that needed attention. I will be back for a full service.

I was planning a trip to ride the Dragon's tail and decided to get new tires prior to the ride. My…read moreneighbor recommended the Cycle Ward so I decided to give them a try. I went there and they researched tires for my Bike and gave me a price on two tires for $646.45. Most money I have ever spent on motorcycle tires. But apparently, my bike has an odd rear tire size, so I agreed. Prior to ordering the tires they asked me to pay up front for the tires which is totally understandable. So I went by there to pay and schedule an appointment time to install the tires when they arrived. On my bill it is clearly $436.87 for the tires. So I paid for the tires with my credit card. Later, that evening I looked at my receipt and saw that I was not charged the above stated amount - I was charged $454.13. There was an additional charge of $17.26 because I used my credit card. Now, I understand that there is a service charge to the vendor when they accept a credit card payment. Hey, that is "THE COST OF DOING BUSINESS"! But what really bothers me is that I was never informed about the added charge prior to using my card. Had I been told about the charge I would have stopped by the ATM on my way to Cycle Ward and paid in cash. I WAS NEVER TOLD ANYTHING! The next day (Saturday) I called to discuss the issue but they were closed so I sent them an email. They responded to the email on Monday simply stating that that was there credit card policy and they stated that there was a sign on the desk stating the policy. Gee, my Bad. I should have perused the office and desk closely to check for their billing practices. Silly of me for thinking that they would verbally disclose their policy to me and give me the chance to pay is cash prior to the purchase. But, you know what. If they had said to me. I'm sorry we should have made the extra charge clear to you and deducted the extra charge from the final bill - then this would have been a five star review versus a three star review. The work they did was fine (even though they left a socket on my bike which could have flown off and caused problems). BOTTOM LINE: Very unprofessional secretively passing on a charge that is normally paid by the vendor to the customer and worst of all - sticking to their guns when the customer complains.

Jon (the owner) and his shop are a welcome relief from the big cycle shops near me. He's got tons…read moreof experience (especially with older Japanese bikes) and is willing to take the time to fully explain what he's doing. A really great guy! Highly recommended.

I wish I could leave 0 stars. I bought a motorcycle from this dealership on 29 Oct. 2025. On…read moreNovember 26th, I got an email saying that they "apologize" but they still didn't have the title to send to my lien company but they should be getting it "soon". On December 9th, another email "any day now". December 17th, "by the end of the month". December 31st "they are going to over night it by Friday" (Jan 2nd). On January 8th "should be shipping to us tomorrow". During this time frame I have had to waste time getting an extension on my temporary plate, which expires in a few days and you can only get an extension once, so after that I am not legally able to ride the motorcycle that they sold me. In addition, I am having to deal with the Credit Union who is threatening to increase my current APR because they haven't received the title yet. So here we are, 71 days in, still no title, and only a few more days I'm legally allowed to ride my bike. My next step will be a lawyer, why should I pay a penalty and for documentation fees for documents I haven't even received and for a motorcycle that I can't even use?

thanks to Zac and crew with Savannah Indian they did a great service on my Indian Chieftain Classic…read moretrike they got me in and out in a timely fashion. no problems thankd

I tried to order $3000 worth of accessories for my side by side to make it street legal. They took…read moreall the part numbers and said they would call me back with prices. That was over a month ago. I guess they don't need to sell anything to make money. I called statesboro and within a week, I had all parts installed on my can am. Dont waste your time.

I don't usually believe these things but we have been in twice in two weeks and not one person has…read moresaid anything to us and we were there to purchase! The girl just sat playing games on the computer and when we asked a question she just said "look on the back of the helmet" and went back to playing her game. We purchased our Polaris there and no wonder they won't sell them anymore! They don't have the customer service needed to sell a product that pretty much sells itself. Stay away!

I needed a car radioinstalled waited 30 minutes for buddy to say he that the radio wouldn't fit in…read moremy deck. I then proceeded to get the radio installed by someone else week later. Terrible customer service.

Been there before for a head unit installation on our sonata, Chris did an excellent job!read more