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    CARma Auto Care

    3.8 (38 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - CARma Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    15 More Services

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire rotation

    Wheel alignment

    CARma Auto Care Photos

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    Recommended Reviews - CARma Auto Care

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    Reviews With Photos

    Missing clips on my engine.

    CARma Auto Care: A nightmare experience! Where do I even start with this horrible service experience that I've had at CARma auto care. I brought my vehicle in to have an oil change, brake pads replaced, and the spark plugs changed. I dropped the vehicle off at 8 AM on Monday, September 16, 2024. Usually before a mechanic does any work they perform a diagnostic and approve the prices and the services with you. CARma auto care did not do that. CARma performed a diagnostic on my vehicle well also completing an unauthorized oil change for $126.26. Oil changes for my Subaru Crosstrek can be performed at Valvoline or Take 5 for around $80. When I called to authorize and deny services on the diagnostic report at 10am, I decided I did not want to perform an oil change and was told that it had already been completed and I would be charged for it. I then approved the spark plugs service ($352.55), rear wiper blades ($16.84), engine air filter ($81.40) for a grand total of $577.06, including the unauthorized oil change for $126.26. I then waited to be contacted that my vehicle was ready to pick up. CARma auto care closes at 5pm and by 4pm I still had not received any communication. I called Carma auto care and was told they "forgot to tell me my car was ready because they are short staffed." I picked up my car at 4:30pm and paid my invoice. I arrived back at my apartment at 5pm and later that day around 6:30pm I went to start my car and it started and immediately turned off. I started the vehicle again and it immediately turned off. The 3rd time it started up just fine. In the 2 days since their service my car now starts and immediately turns off at least 2x before running properly. I had my battery tested at AutoZone today and my battery is 100% charged. While at AutoZone I discovered that I am also now missing various clips on my air intake mounts. I called CARma auto care on September 18, 2024 to explain the issues I was experiencing. I was told to bring my vehicle in to the shop so they can perform another diagnostic. When I walked in to the office I explained that I was very disappointed in the service and before bringing my vehicle to CARma auto care I have never experienced the starting issues I am now experiencing. The lady at the front desk threatened that if they found something wrong not related to their service work I would be charged a diagnostic fee of $160 & my car may not be serviced that day. I have never before experienced a front desk so unprofessional and rude. I am now taking my vehicle to the Subaru dealership to have mistakes made by CARma mechanics properly diagnosed and addressed. I would give their service 0 stars if that were possible. Do not bring your car here unless you want their mechanics to lose mounting clips on your engine and create more work for you when you have to take it to the dealership to fix their mistakes.

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    3 months ago

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    Moira S.

    Thank you Kaiel! Our pleasure to be of service to you.

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    26 days ago

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    Moira S.

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    3 months ago

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    5 months ago

    Service was good, needed 2nd opinion on diagnostics. All in all was a good experience

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    5 months ago

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    Moira S.

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    4 months ago

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    Moira S.

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    6 months ago

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    Moira S.

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    6 months ago

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    Moira S.

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    2 years ago

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    Moira S.

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    1 year ago

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    Moira S.

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    2 years ago

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    Moira S.

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    3 years ago

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    Moira S.

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    3 years ago

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    Moira S.

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    1 year ago

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    Moira S.

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    3 years ago

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    Moira S.

    Thank you Cathy! So glad it was a simple issue - owner, Moira.

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    4 years ago

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    3 years ago

    Everyone is so nice and cooperative. Prices rock and I always tell my friends to check them out!

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    Moira S.

    Thank you Meg! We are happy to be of service to you and your friends!

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    3 years ago

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    Moira S.

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    7 years ago

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    7 years ago

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    Moira S.

    Thank you Dain!! It is our pleasure to be of service to you - Moira

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    6 years ago

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    9 years ago

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    Moira S.

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    5 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    Moira S.

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    8 years ago

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    Moira S.

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    9 years ago

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    Moira S.

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    10 years ago

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    Moira S.

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    8 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    Moira S.

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    8 years ago

    They were great, and worked with my budget to the best of their ability. They texted me and explained everything wrong with my vehicle.

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    Moira S.

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    9 years ago

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    Moira S.

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    Ask the Community - CARma Auto Care

    How much does an oil change cost?

    From $90 for synthetic blend oil. Includes full digital inspection.

    Don’t See Your Question? Ask Away!

    Review Highlights - CARma Auto Care

    Didn't try to upsell me on anything, and only charged for an oil change despite doing a thorough inspection at 90k miles on my mustang.

    Mentioned in 2 reviews

    Read more highlights

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    2.7
    (31 reviews)

    I stopped by because Midnight's maintenance message came on. She was over die far an oil change. I…read morelooked up Valvoline on Yelp. The closest one on my drive was at the Tangler Outlets, Pooler GA. Luck for me, it was on my travels home. I pulled into Valvoline, Evan immediately took care of me. Dude, you don't even have to get out of the car. The tan communicated well with each other. I knew who was doing the oil change. Who was topping off my fluids and checking levels. Even the guy who changed my wiper blades. All professional! Top Notch!! I gave 4stars because they didn't reset my oil change in the maintenance system and it came on just after I got back into Florida. I called the Toyota dealership. They recommended that I go back to Valvoline to reset the system. Something they should know to do automatically. Because I was traveling to SC, I Super at a Valvoline there to have the system reset. I was good to go. Now that I know to ensure that the system is reset before driving off, I'll try Valvoline in Pooler GA again. The staff at that location is excellent!!!

    My husband had our GMC truck serviced the other day. Oil change and radiator flush. Two days later…read morethe truck over heats. When he looks under hood he sees there isn't any coolant. He puts some in and returns to store. They re-flush the radiator. And tell him that it also appears now we might have an oil leak. We have never had any problems with this truck. They told us they aren't responsible. Very bad customer service. Beware!!!

    CARma Auto Care - autorepair - Updated July 2026

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