3-1/2 stars is 3 stars too many for this business, perhaps more. Literally walked in, knew exactly…read morewhat I wanted, grabbed it, went to the register... and stood there for more than 5 minutes ... not quite 10, but way more than acceptable to not even be acknowledged from the moment I walked into the store to when I was ready to pay for my supplies. Whatever the lone employee in the store was doing in the back office for another customer was important work, I'm sure. But the service was pathetic. Never coming back here, and I literally live a block away. I would give a 0-1/2 star review if possible.

Safe to say I won't be shopping at this location. I stopped by looking for a specific black paint…read more(Tricorn Black) on a Saturday afternoon. I browsed around for about a minute looking for the paint and a sales associate. There was no one in site to assist me with locating and purchasing the paint. Keep in mind this store isn't big! As I walked further into the store we see a man sitting behind a glass just staring at us. He doesn't ask can I help you or are you looking for anything in particular let alone a simple greeting. I'm not sure about anyone else but if I have to help myself at any business especially when I need assistance that's clearly a business I rather not give my money too. Lowe's is a huge store and it's easier to get assistance there then it was at this small establishment.

It was a bit busy but a very nice gentleman (Adi? Not sure how to spell his name) helped me get the…read moreright tools. I was in and out pretty quickly, and would definitely come back!

Service: Disorganized and unsettling. Staff behavior raised serious red flags -- not the kind of…read moreenergy I'd expect in a professional environment. Selection: On paper it looks like there's plenty, but in practice it felt mismatched and suspicious. Things didn't line up with what you'd expect for a business of this size. Value: Honestly questionable. For a storefront that supposedly pulls in big revenue, the customer traffic and overall quality don't add up. It makes you wonder what's really going on behind the scenes. Other notes: The building setup itself feels off -- housing units crammed right above the storefront, which doesn't exactly inspire confidence in safety or standards. Overall, this place left me with an uneasy impression I wouldn't want anyone else to deal with.

I try to support smaller locally owned stores, but admittedly I tried this place after two…read moreunsuccessful trips to Lowes in BK and Home Depot in the city. I need smaller pieces of wood to put under my AC window unit and Brooklyn Hardware Supply had exactly that. Home Depot in the city will not cut lumber, and Lowe's in Brooklyn won't cut lumber as small as I needed it. This place had perfectly cut planks, $2 each. The staff was friendly, eating breakfast as I was making my transaction but helpful nonetheless. Plus it's in walking distance! I'm not sure I'd recommend traveling for this shop.

Not perfect, but what is and mostly they have what I need. Maybe a little pricy, but what do you…read moreexpect? It's a small store and I can walk there. I'm very thankful that they're there, super convenient!

Huge shoutout to Ace Hardware in Clinton Hill. Earlier in…read morethe day we went to Home Depot for plexiglass and were told we'd have to cut it ourselves. We tried -- it didn't work. We called Ace and they said they could cut it. Javier helped us and was fantastic. He took his time, carefully measured everything, salvaged the pieces we already bought, and cut new ones so we could keep our project going. He was patient, knowledgeable, and incredibly helpful. Such a better experience. We'll definitely be back.

I was there in need of a tool stuff was helpful and point me to the right direction not pushy, but…read morevery friendly

These folks are awesome!!!…read more They do fulfill on their word: 100% costumer oriented, deliver on time, make it happen even for rush orders, on top of what's new in the industry, the most competitive prices for top-shelf products I've come across they have a wide array of eco-friendly products, and they are friendly! In a word Extra-ordinary costumer experience! I highly recommend!

I am a big contractor when I need fast good service with someone that knows his stuff you go to…read moredeluxe paint!! They are stocked very well great costumer service

knowledgeable people good selection, and Benjamin Moore paint I rate it very highly…read morenot at all hardware stores are good with paint but Tarzian is definitely an exception. I've used it for small and large projects and I recommend Halle

Store manager fixed my shopping cart wheel with parts available in the store. Enabled me to finish…read moremy shopping journey that day. Great service!

Every time I go here I get excellent service. Everyone is helpful and friendly. I enjoy going to…read morehardware stores and always find something I did not know I needed. This store is exceptional I have found things I wanted and needed but couldn't find. Such as the special screws for my cats carry on. It is rare that I don't find what I want or need. It has the atmosphere of an old time hardware store. It is an original and wonderful staple in our neighborhood. And the prices are fair.

What a hardware store should be! Knowledgeable, available,…read morefriendly, and local. I always go here first for my hardware needs.

The kind of local small business I love frequenting! Great service and quick key copying by nice…read morepeople.

I came by in the evening to have keys cut.* They were friendly, fast, and inexpensive. I'm glad to…read moresupport a local business that manages to cram stuff into every nook and cranny of the store. *And yes, of course the keys work.