Returned after a few months to have complete hair color done. Beautiful job done really well by professional, caring stylist Victoria who was so kind, friendly and did such a great job. Always a friendly, best salon experience. Thanks again and look forward to future visits. Jeanne Feder read more

I was looking for a spot to take my daughter for her first haircut. I asked around and didn't get a lot of suggestions. For her first haircut, she saw Mandy. Mandy was patient and kind and explained what was going to happen before she did each step. The hairwash is optional but my daughter wanted it and really enjoyed the massage! Mandy asked us what we wanted, and did little things like use my daughter's favorite color clips while cutting her hair. She was knowledgeable and informative. Bonus: for a kids haircut-they give you a bouncy ball at the end! They also have first haircut certificates that are super cute! I will be coming back here with her again. Tip: for this particular salon-they don't have online booking, so you need to call to make an appointment. read more

Fantastic Sams Cut & Color - Kids first haircut! - Hair Salons Near Me - Phoenix, Arizona

They know how to run a business and take care of their customers. I waited more than expected but they made it up with excellent service and top notch hair cut read more

This is actually the first time I've been at a salon and not a great clips lol I don't like spending a lot of money just on a simple trim personally. But I finally tried this salon and I felt it was very reasonable I paid $25 & a tip ofc for a trim and framing for the front of my hair. They do include layers in the $25 amount if that's what you want. The atmosphere was very nice and relaxing I appreciate her taking the time with me and seeing if layers would look good on me and I have long hair so thank goodness she did one layer and let me see what it looked like and we both agreed layers are not for me haha. But she was very nice and honestly gave me a lot of tips about hair and how to maintain it, i don't really know to much so i really do appreciate that. She did my hair soo nice and it's perfect for me :) read more

So I really needed a haircut. It was time due to Covid quarantine and energy they needed to be replenished with a good hair chop. I expressed my concerns to Mandy avoid a previous place I went to get my hair done and she did a great consultation with me along with a shampoo and leave in conditioner. I always get the invert and she did great. I am happy and will be good for a few months again. I highly recommend Mandy. She truly seems to have a passion and care for what she does and her clients. read more

no negative stars as option but I'd go to last low for a disputable excuse for 219.00 hair cut and overall obe color. they will first make you feel like a child who cant make up their mind, overly aggressive and pressure. past that on to haircut, showed her a picture 109% visible face shot, layers, natural curly hair. alreafy cut like that just needed to reshape the growth. I received all the length cut off and 1" layer above bottom. the sides have the separated feathers fly aways and no volume, no new layers up top so sides are going every which way, two shelves in back no blending. guess what I was told, I got hung upon for telling her I did not trust her ability to fix it. she told me nobody wants to fix your hair now and hung up on me. read more

I went to get a perm Friday 11/22 , I was their last customer for the night. I came back the first thing in the morning 11/23. They were not accommodating. I highly recommend that you do not go there for a perm. I wanted spiral curls. This is the result from their trained professionals. The manager Tracy was not accommodating and blamed it on my hair. Turns out my hair had been over processed. It was breaking off. Do not go there for anything other than a hair cut. They lack people skills. They wouldn't even admit that they had made a mistake. WHERE IS THE CURL? read more

Fantastic Sams Cut & Color - WHERE IS THE CuRL? - Hair Salons Near Me - Phoenix, Arizona

Ms. Kailee has a true gift as a colorist and she exudes a special positive spirit! I HIGHLY recommend her. She not only color matched me perfectly from another previous business. I had the pleasure of seeing firsthand how she moved a client who's confidence seemed like it needed to be uplifted and Kailee boosted her and transformed her sadness to happiness and beauty all within maybe a half an hour! JAW DROP! My visit was well beyond worth it. Not for myself, but I experienced someone that was greatly moved today. BTW you're a Blessing Kailee. THANK YOU. read more

I wanted to start out by saying I have been to Fantastic Sams at this location for a couple of years and have always had a wonderful and great experience but unfortunately yesterday it was not the case. I called on September 27th to make an appointment for a haircut and color for October 4th. When the stylist picked up the phone I told her the services I needed and asked if there was an availability. I will admit when I originally asked I did not specify the time. The stylist said ok haircut and color at 10am on October 4th. Realizing right away I could not come in at 10am I said no, I apologize, I should specify the time. I cannot come in at 10am because I work. The earliest I can come in is 3:30pm. The stylist said no problem we can do 3:30 do you have a preference on stylist? I said no, I do not. She said ok, we'll see you on October 4th at 3:30. I even repeated the date and time to her and she said yes. I said ok I'm going to put it in my calendar on my phone right away. As soon as we hung up I did just that. Come October 4th I did receive a call at around 10am but I was working and did not answer the phone. The salon did leave a message but I was not able to receive it. I arrived at my appointment around 3:25 and go to check in. The lady at the front desk looked at the schedule and said sorry your name is not on the schedule. Another stylist came over and said immediately in a very condescending tone Oh you are the "no show" for 10am today. Sorry, you missed your appointment.  I said oh there was a mistake the stylist who took my appointment down and originally said 10am but I said no I can't do 10am I asked for 3:30. Again the second stylist said very rudely we don't take haircolor appointments that late we would have told you that on the phone. That is absolutely not true because I have come in during the week at 3:30 before and got a haircut and color but maybe the rules have changed. Either way, I was not informed this on the phone when I made the original appointment. Then the first stylist that was at the front desk chimed in and said I remember talking to you and I would have never had told you we can do a haircut and haircolor at 3:30.  I am not sure how to respond to that except that she did.  The 2nd stylist very rudely again said I can maybe cut your hair but it it will be 25 minutes. It is not OUR fault you didn't listen to your voicemail. As far as your haircolor does you'll obviously have to come on your day off. I was very thrown back on how I was being treated. I said back to them this is not my fault that the appointment information was taken wrong after even confirmed. Both stylists looked at me and shrugged their shoulders and said ok. I said this is very piss poor service and stormed out fuming. I have never been so angry. I was shocked on how I was being treated and talked to. If they would have just explained to me nicely  hey sorry about the misunderstanding but we just don't do haircolor appointments after 3:30 I would have understood but the way I was talked to and treated was uncalled for. I hope the 2 stylists will be talked to and told that, that is not how you talk/treat a customer and they were very unprofessional.  If I had a 10am appointment and decided not to show up, why would I show up at 3:30 and say can you take me now? I am sincerely very angry about the situation and they have lost me as customer. I have told friends and family about my experience. If this how Fantastic Sams treats their customers I don't know how they are still in business. Update **I sent a complaint through their website since you cannot call corporate because there is no one you can directly speak with. Manager of this location never reached out to me. read more

New to area and was in need of a haircut. Popped in at this location. Only had to wait a short time, while Alicia finished up her male client. She gave me a Great haircut! Washed & styled it, too! She's a stylist with many years experience! I have an appointment to return for color. read more

Fantastic Sams Cut & Color - Hair by Alicia - Hair Salons Near Me - Phoenix, Arizona

Great place to get a haircut everyone is super nice. They always listen to what you want.

Took all three of my boys with three very different styles to Mandy at Fantastic Sams she really listened to the boys and gave them cuts that they wanted but also matched there personalities. She is friendly, professional and does a great job this is our second visit to her. Salon is also clean and the other girls friendly and helpful. read more

Fantastic Sams Cut & Color - Hair Salons Near Me - Phoenix, Arizona

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My first impression upon entering was that the salon looked clean and professional. The woman who checked me in was polite and asked me to wait until a stylist was ready for me. I went on a Monday afternoon so I only had to wait for like 15 minutes, I'd recommend calling on the weekend to check on the wait time. A women's cut is $16, and a cut/shampoo/blow dry is $27 It maybe took 30 minutes for my cut and style. Tanya (sorry if misspelled) took the time to listen to what I wanted then went over what she planned on doing and didn't stray from her plan. I left with a salon cut that would have been upwards of $55 anywhere else. Thanks for the awesome service! read more

I have been here a few times now and the girls always give me great cuts, but today Kailee gave me life with my fresh cut. I went in and was kind of all over the place telling her what I wanted and showing her the photo of what I was aiming for and she nailed it. I don't think I've ever had someone be so precise and take so much time with a cut. This girl is amazing. And I really appreciated that she just let me sit and be with my eyes closed and didn't force conversation. Honestly I wasn't in the mood for that kind of thing and maybe she kind of picked up on that and let me have my space. I'll definitely be making appointments with her from now on. Thanks again Kailee!! read more

Fantastic Sams Cut & Color - Hair Salons Near Me - Phoenix, Arizona

The staff is incredibly nice here and the owner Tracy is great!! Mandy is our girl. She does an amazing job on my highlights and color and her cuts are top notch. She's a gem and great with kids! You have to book with Mandy, she's busy! I've gone everywhere around the Valley, high end salons to little ones, I keep coming back here!! read more

Fantastic Sams Cut & Color - Getting a perm with Fantastic Mandy - Hair Salons Near Me - Phoenix, Arizona

Was going to Mandy, who at first, was doing an amazing job. Then she started just rushing through my haircuts. Last couple cuts looked absolutely terrible. Won't be going back. Kinda pissed. read more

This was a horrible experience! The staff all were unfriendly and unwelcoming. Not rude but not friendly. One lady did a nice job with my youngest daughter but the one that did my hair I am 1000000% dissatisfied. A basic cut comes with a wash and my 2 other girls got it but when it came to me that part was skipped and straight to a dry cut and horrible cut! read more

Firstly, this salon is very clean, plenty of parking, and everyone working here was very friendly. Secondly, William is absolutely amazing...I won't go anywhere else ever again!! My hair was beyond damaged from years of box color and thanks to William it has never been healthier. I really wanted to lighten my hair from light brunette to blonde and while it took time William got me to the perfect shade of blonde for me. Whether it's a quick trim or color, make sure you go see William (the best)!!! read more

I have been going to Fantastic Sams since they have opened last year. Chris my hair stylist has been taking care of me for months. He is very professional and we have great conversations. I am lucky to have found the stylist I like. read more

William not only fixed my dreadful mop-toned hair, but gave me a fantastic cut to remove the split (more liked 'exploded') ends I had caused. Since that day, I have gone to only William for my highlights and trims. I have been to several salons in my day, and have "rocked" many different shades of blonde, brown, red, and even pink, but I must say that this is one of the best. Truly a hidden gem among the other Fantastic Sams locations. And while I definitely recommend this salon, if William ever moves locations again, you can bet your side-swept bangs I'll follow right along. No one else has ever given me such consistently gorgeous blonde highlights. Nor has any other stylist ever actually LISTENED to exactly what I want like William does. So if you want a friendly, professional, and fun service, I'd make an appointment at this new location....and shoot for William, of course. read more

Hannah used to cut my hair about 3 years ago but she moved from the east valley to this FS. I was disappointed but tried other stylists until I realized the drive was more than worth it to get the haircut and color I want. I had my appointment today and I absolutely feel like a million bucks! The salon is fresh, open, and clean and crisp. The stylists are friendly and professional. And best of all--I got reunited with Hannah! Thank you so much my lovely stylist! read more

Fantastic Sams Cut & Color - Hannah cleaned up my drugstore box dyed hair and created this lovely lightened look. Check out this sleek style! Love it! - Hair Salons Near Me - Phoenix, Arizona

Go here only if you want a straight clipper haircut . I could have done a better job on my sons haircut. I took my son here and asked the stylist to do a clipper haircut on the sides and a scissor haircut on top. I turned around and the stylist clipped his WHOLE head with a #4 clipper. My son looks bald. He has beautiful red hair. The stylist said she asked my son 3 times if he wanted a #4 all around and he agreed to it. Who asks the kid? He had no idea what he was agreeing to. I was sitting right there but I couldn't hear this conversation. Now my son is crying because he looks so terrible. We won't be back there. read more

I asked for a perm and my hair to be trimmed. She said she would trim my hair after the perm. The perm took over 4 hours. It turned out great. She then took a comb and pull my hair straight really hard and trimmed the ends. It pulled every bit of curl out. I left the shop with straight hair. What a waste of time and money. I will never go back. read more

Very nice bright and new Salon with skilled and friendly stylists. Full service with hair cutting hair coloring and facial waxing and you can make an appointment if you are requesting a specific stylist. Great location off 32nd St with plenty of parking. read more

Fantastic Sams Cut & Color - Peekaboo color after hilites by William - Hair Salons Near Me - Phoenix, Arizona

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I have been here three times now; all three times (and definitely going forward) I got a men's haircut with Hannah. This store is super bright and clean. The people are *ALL* super friendly and accommodating. They have awesome deals too. Perfect location ... perfect everything. I am so ultra-pleased with my haircut and the full experience with this place. It really is FANTASTIC! read more

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Jessica cut my hair the other day and I look and feel beautiful! It was like going to an expensive salon. Jessica has skill. My hair is short and would show imperfections but there aren't any! read more

I called in yesterday to make an appointment for 9 am. The place was still closed when I got there. After waiting 10 minutes I left. Very unprofessional at the least. read more

I went in for just a trim. I can't remember the name of the woman that cut my hair. She did a good job though and she was really nice. The haircut was good and the price was great $15. I didn't have her wash my hair, just spray with water and trim and thin it out. I give it a 4 star because I felt uncomfortable and bad vibes from the other ladies in the salon especially the one with the blue hair. She was unfriendly and kept giving my rude looks. Maybe she was having a bad day idk but that's the only thing I didn't like about this first visit. i'll try to visit again. read more

I have switched from Scottsdale Salon that I went to for 10 + years to this FS -I have been coming to Kailee now for over a year -and am completely sold on this Fantastic Sams and the team that works here-they are all super friendly and they all know my name and make me feel welcome when I set foot in the door. read more

Tracy was amazing! She was patient and did a fantastic job with my son's haircut. She kept blow drying off the hair as she cut it to make sure my son wasn't so itchy and she kept asking him if he was ok. I will definitely be returning! read more

I was visiting the area from CA for a medical procedure and decided I needed a haircut! I found FS, I'm very happy with my decision. Espe!!! Was AMAZING!!! I think I will drive 5 hours for her to cut my hair again! A hidden gem. Kailee was super friendly as well. My hair is better than any other time!!! The price was incredible better than any fancy place I've been to!!! read more

This is a nice new place but it is Hot and Hell no window shading or covers with chairs that sit right up to the hot plether chairs very hot and one of the hairl stylists is as slow as molasses must of seen her go 20 times over the same side of my sons hair in the back which was just not needed and just needed assistance to do a regular trim on his hsir ... Absolutely the longest wait in the heat of Az read more

Great haircut! Mandy is always so kind ! Love this place !!!!! Prices are nice and the rewards program even better. They always make you feel welcome . The entire staff is here to help you out . read more

I am from out of town visiting friends and family. I received notification I was having a video interview. Oh my gosh what to do...i needed not only a haircut but a dye job AND highlights too. Got to Fantastic Sams and Steven did his magic. Tracey gave him some input I was so happy with the results. Also...Steven I made the next levels of interviews!! read more

Fully satisfied with the customer service and the attention to the little things while getting me my haircut.

So I walked into an empty lobby this evening which by the way should of been the first sign not to get my hair done here at this salon. So I think the guys name was Chris who by the way was very rude... he looked at me in a wired way as soon as I walked in as if he did NOT want any business, he did not have a nametag or introduce himself to me either being that I was over due for a root retouch and this was the nature of practice I thought I would give him a try anyway. The younger girl who was their said she was not good with color yet so I would have to go with him... he had mentioned to me not to worry because he's been " doing hair since 1992." WELL Worst mistake ever throughout my entire experience it seemed to me that he was more worried about his phone or smoking a nasty ass cigarette than paying attention to the customer, he just kept going out the back door for whatever reason as I was sitting their waiting for my hair to color... finally after 55 minutes I had to remind him that My scalp was burning due to the blow dryer and bleach on my head, what really upsets me about this guy is he was very sloppy and unprofessional, how embarrassing as a million dollar Company Fantastic Sams is to lower their standards with this guy! He kept verbally making jokes that really made me feel uncomfortable!! Not cool!! I'm a paying customer he did not know me or meet me any time prior than today! So finally it comes time to rinse my hair off and I was watching his facial expressions on the mirror and I immediately felt something wasn't right !! He then starts to laugh and says "sorry Madonna your hair is not so pretty anymore" I'm like what?? What do you mean?? He said its just breaking and cracking off into the sink. Instead of apologizing he says I'm done and starts to et upset because he made a very bad boo boo!!! So as I ran my fingers across my hair I noticed it started to fall out even more !! I'm soo upset you guys when I went in my hair was more than 4 inches long on top and now its all fried or over bleached!!!! SMH!!! I Look like a blond bald eagle!! I'm so pissed worst experience ever he should not be allowed to damage someone else hair and think its ok to joke or laugh about it just be careful who you choose to color your hair if you try out this spot! read more

Just dropped in and Hannah (whom I highly recommend) cut my hair perfectly! I left her to her own devices as to the styling and she did a perfect job! I highly recommend you coming in to have her cut your hair! read more

I went in for a trim for my split ends, and Britney did a fantastic job cutting my hair. It looked great, but on my own error after I left, I realized I didn't ask for enough hair off and I still had some higher up split ends. Britney had no problem taking care of me again and I was so happy with the end result. Her customer care was great, and I would highly recommend her! read more

Tracy is so sweet. She is so good with my 90-year-old mother. I highly recommend for the service and the price

Hanna was awesome, always a little skeptical when going to a new stylist, she was amazing and gave me so many good tips about doing my own hair.....she's the best! read more