Found this salon on ig and I was very impressed by their blowout/haircut. Originally I had it scheduled with a stylist at 11am. Since they were running behind, I asked if there was another stylist available sooner and I was able to get in. I have very thick and slightly coarse southeast asian hair. I got mine slightly debulked on both sides with layers all around, and I can't believe how much I love it. Will definitely return! read more

FINALLY, this is the best haircut and service I've gotten literally ever. The salon is so clean, the vibe is so cute and all the hair stylists are so sweet. My stylist Jessica was so quick, her assistant gave me a free oat milk vanilla latte that literally tasted better than 99% of coffee shops I've paid 10$ for. I'm so in love with my hair, I've never felt so pretty and happy. read more

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I book an appointment where I had clearly asked if Bri can work on it. After having a consultation with her. She said she was booked and that another girly there would do it for me "and she's so good at it". I agreed only because I was a couple days away from birthday. When get to my appointment the girl has no clue what we're doing hence why I asked for a consultation with the Bri. Then I have to break everything down to her and she started telling me I would pay more so I asked her to speak to her boss. She eventually got it down I sat in that chair for hours and at this point the salon is closed and I get up to see my hair and it looks like it's missing ALL of it. It literally was so thin it looked like I was getting pranked. She proceeds to say "next time we can add more". Mind you she's the expert. I had to tell her that I'm missing hair because there's no way that's it, she proceeds to check the system and it clearly said the total grams I needed, she apologized asked me to come back for the rest. ( the first picture where I'm wearing yellow is when I got home). I'm livid at this point because this is my time being wasted. I also had paid before she mentioned anything because she was in a hurry to get a tip, and I still tipped because I'm a decent human being and I know people make mistakes. After that I got the remainder installed. After my 6 weeks I decided to get my hair moved up. I really wanted to give them the benefit of the doubt because I really liked the fullness and how long my hair was, so I call and again a guy said he can book me. He said he has someone who isn't an expert at extension but she is starting off, I asked yet again if Bri can do it. He said she's busy so I agree again to someone else. I sat in that chair for hours again. She didn't even know what she was doing either and she was shocked this guy would schedule me to her. She eventually chopped so much of my extensions and placed them on all the way at the bottom of my hair all clumped up. Basically I had the top of my hair sticking out looking chopped. (2nd picture with grey sweater) here's the kicker and the cherry on top to why I decided never to go again. Bri the owner decides to check me out because the girl had another appointment so she tells me my total and she proceeds to look at me in my face and tell me "she's new with extensions so next time we book your appointment it'll go to a total of $700 because she took longer on you" I looked at her and said ok book me. I was never going to show up because that is ridiculous. It's not my fault she's new, and I didn't get anything added I still have the same 2 big rows and 1 mini. How dare you not accommodate to me and excuse the fact that she's new and uneducated ??? I'm not an inconsiderate person and still decided to tip and went about my day. Then a couple days go by and my extensions are all clumped at the bottom which I could wash good and it was unblended ( which I knew but they all "the experts" let me walk out like that by the way). So yes I called and demanded they fix it. Bri is the one who finally decided to help and they all looked at them and said they weren't done correctly (they let me walk out like that). I eventually got them taken off and booked else where and this is where me and my new stylist noticed the extensions were extremely thin. So I automatically texted and called and received no response for days and then the same man said he would talk to Bri. Never did receive a response so I called and texted again she eventually responded and then I responded and then silence. Until I texted saying I would show up and see her in person. She called back within seconds and finally I had a conversation with her leading to yet again no solution or accommodations. I briefly explained my extensions were very thinned out and I needed a replacement (she promotes the extensions are guaranteed replaceable within 12mo). She mentioned only if still natural and not dyed so I mentioned the gloss was the only thing and I've taken care of them very good. She said they can't be replaced because they were glossed and she said I can still stop by or send her pictures for her to send to her manufacturer. For what? To supposedly keep an eye out with future extensions. I proceed to tell her I was never told any of these regulations and they were the ones who first glossed them and continued to. If I would've known I would've never glossed them because at the end my hair is black?. She proceeds to say " yes I will admit my stylist don't have the best communication skills and it's something for us to work on". No accommodations no solutions and no apologies. You can't work in a field for 6+ years and not care for your customers. Knowing what I put up with is sad knowing I wasn't cared or considered in a place I paid and was polite and gave multiple opportunity to. So I have attached all of my evidence. read more

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Salon is clean and so stunning! Staff is super warm. Shoutout to Adele! Janette did an AMAZING layered cut and blowout! I love my new hair and it feels a lot healthier. Couldn't recommend her and Adele enough!! read more

After 5 years living in az, search after search for "az long layers," I FINALLY got the PERFECT 6 mo refresh cut! All of the stylists were beautiful and welcoming, loved the interior design and cleanliness. Especially appreciated Precious' vibe and style, she got my hair RIGHT, explained the products and techniques, and the music and conversation while she worked was chill and relaxing. Setting up the appointment and using the website was super easy. I received a text about suggested parking area on the morning of, which I found communicative and informative. Overall, happy with the experience! Thank you Precious & Illusion Real, definitely will be back! read more

Illusion Real Beauty Studio - Hair Salons Near Me - Phoenix, Arizona

I highly recommend this salon for your hair needs! I had an appointment with Janette. She was awesome! Explained in detail how she was going to cut my hair and what I could do in the future. She was very knowledgeable. Everyone there was awesome! I really can't wait to go back for my next cut. The atmosphere and good energy from all the stylists made me feel like I picked the right place to go to. read more

Illusion Real Beauty Studio - My new haircut - Hair Salons Near Me - Phoenix, Arizona

I love this studio! I've been a loyal client for years and there's a reason. Bri is the best, she and her team go above and beyond. She is so talented and her work sets her apart from other stylist. I took a break from dying my hair and knew when i was ready to dye my hair it would be with Bri. I went from dark brown virgin hair to the light balayage hair of my dreams! i cant say enough good things. If you're thinking about getting your hair done, just do it! read more

DO NOT book with leticia! Got my hair cut by her beginning of 2024 and im still growing it out because of how horrible she did. I showed her photo inspiration and she didn't look at it more than 5 seconds! She cut it very choppy and seemed like she was in a rush to finish just for her to stand on her phone after. read more

Ruth is absolutely phenomenal. I had a huge issue with a salon down the road not telling me they were closed. Somehow illusion fit me in for hair and makeup immediately so with that alone I would have been happy. But to end up LOVING my hair and makeup is an even bigger bonus. Highly recommend the service they provide is excellent read more

I had a very nice experience today! Found Brianna via Instagram and decided to give it a try, as she had an opening without like a 3-week wait ( I didn't want to wait, I can't plan my life for 3 weeks ahead). She was very nice and took her time to consult me, look at my references and discuss realistic results and expectations. Most important, she actually cares about your hair and makes sure it won't get ruined by too much bleaching. My first time doing balayage and I really like the look. Was a bit more expensive then I expected ($310 before tip), as the salon price tag online indicated $250, so this was the only downside. The color looks very beautiful in the natural light. read more

Illusion Real Beauty Studio - Hair Salons Near Me - Phoenix, Arizona

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I've been doing my hair with Bri for the longest time. She always does an AMAZING job. Her work and how good she is shows. Getting your hair done is pricey but I'd rather pay more for my hair to be good then cheap out with someone that charges less. Everyone here always makes you feel welcomed. I Highly recommend read more

Bri is amazing!! I found her on Instagram and I loved her work. She specializes in balayages and blondes but she can do more than that. Her salon is located on the corner of E McDowell & N 16th St. There's a free public parking lot right next to the salon on McDowell. Walk-ins are welcome but I highly suggest you make an appointment especially if you're trying to get your hair dyed. I arrived for my appointment and she was ready to work on my hair. I showed her a picture of what I wanted and she executed it. I wish I had a before and after picture but I got a haircut + balayage. My hair was super brassy and dimensional from my previous balayage and she melted & blended it perfectly. Her prices are pretty reasonable but please keep in mind that her prices say "and up." It depends on a lot of factors like difficulty, hair length/thickness, etc. I ended up paying around $300 including tip but I feel like that's pretty normal because of my hair thickness, length, and how long it took (about 3.5-4 hours total) After the visit she gave me advice on how to take care of my hair and even sent a picture so that I wouldn't forget. She also said I can contact her anytime if I had any questions. I had a pleasant visit here and I'll be coming back for routine maintenance of my hair :) If you want to see her work, find her on Instagram: @beautyby.bri @illusionrealbeautystudio read more

Illusion Real Beauty Studio - Prices from her styleseat website 1/2 - Hair Salons Near Me - Phoenix, Arizona

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Employees here are not helpful at all and don't listen to your hair needs unfortunately. Save your money and find a nice salon where they take their jobs seriously and appreciate clientele. read more

Went to this studio for the first time today. My appointment was with Brittany, and to say the experience was amazing would be a huge understatement. I walked in with mixed ideas for my hair and received great advice that led to my expectations being more than met! I left feeling refreshed and beautiful. Pricing was very reasonable for the service I was asking for. I definitely think I have found my regular hair stylist! read more

Illusion Real Beauty Studio - Hair - Hair Salons Near Me - Phoenix, Arizona

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Found a salon that wouldn't have me waiting for weeks, I was fortunate enough to book the same day and what a stunning beautiful service I received. My hair was in tough shape and she really brought it to life. I went with Brianna and she charged me a fair price. I was in and out in less than 3 hours. I am in awe with this place. I found them on TikTok I definitely recommend them read more

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Precious was amazing!! I literally received the haircut of my dreams!! 10/10 recommend!! thx so much girl!

This mom/daughter duo are excellent. They really take their time to create the look that you are seeking. I've been a loyal customer for the past 8 months or so, seeing them every few months and they are always such a pleasure to be around. Every girl that I see getting their hair done while I'm there, looks amazing when they are done. In my opinion they are color experts, they are current with their style techniques and trends. I get color balayage and a trim every time I go, they nail it every time. There was one instance where my hair turned brassy or looked brassy to me, so I called the next day and they were willing to schedule me asap. When I went in she corrected it (spent hours) and did it without asking for any more compensation and fixed my hair with a smile on her face. She didn't try to guilt me or shame me into feeling like it was my fault that my hair wasnt how I originally wanted. That, to me, shows her character, so I had no problem tipping her a nice amount. They are a very skilled at what they do, they personable and very warm. I recommend to anyone! Dont be discouraged by the part of town it's in, these ladies know their stuff. You can see Bri's work on Fb and IG, under Beauty by Bri or something like that read more

Illusion Real Beauty Studio - Hair Salons Near Me - Phoenix, Arizona

I started seeing Latasha for regular haircuts a year ago. I was always happy with my services but was never notified that her prices were going up $20 per cut. ($35-$55) but it was always worth it because she was lovely and I was always happy. Today I needed to cancel an appt for tomorrow at 2:00 pm. I text the number listed at 2:28 today and they charged me the 50% cancelation fee. I was irked because I've been a long-time established guest and wasn't even given a 28 minute grace period. When I responded the person replied "you canceled at 2:28. That's past the 24 hour window. I told them I would dispute it with my CC company and the refunded me by the time I got off the phone. I appreciate that but the way they handled the situation felt impersonal. Needless to say, I won't be returning. read more

I decided to try out this salon after seeing some of the pictures on Facebook and noticing their prices were less than my usual salon. I normally get balayage and it had been 4, going on 5 months, since I last got my hair done. I booked online for the balayage touch up which states prices start at $145. I came in for my appointment with Latasha, showed her pictures of what I wanted, which is very similar to what I normally get, and started the process. From start to finish it took 4 hours..... Yes, 4! My hair used to be extremely long but I cut it 2 months ago so it is a little below shoulder length. My hair appointments have never taken 4 hours, even when my hair was down to my butt. Fast forward to the end and my hair did not come out they way I wanted, it is extremely gray and I asked to highlight my face which means go lighter in the front which didn't happen. I go to check out and the girl tells me $310 because it took more for my hair?!! I could not believe what I was hearing. I booked there to save $55 from my normal hair dresser but ended up paying more than double what they advertised online. Below is a picture of what I wanted and a picture of what my hair looked like. Save your money and time, do not go here! read more

Illusion Real Beauty Studio - The hair I wanted - Hair Salons Near Me - Phoenix, Arizona

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I've been loyal to Bri for years and for so many reasons! Bri is consistent with her work and always executes each desire or vision I have for my hair. She sits down with you and genuinely figures out what's best for your hair. She's helped me go blonde and go shoulder-length for the very first time! Each time i'm blown away with the results and always feel my very BEST when walking out of her salon. I know i'm going to be spending some money, but I also know i'm receiving QUALITY service every single time I go to Briana. Without a doubt, 5 star service! read more

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I love Briana her salon and her mom! They are so sweet genuine people I was so scared to do anything to my hair but she made me feel so comfortable and when I finally saw the results I literally started crying of how much I loved it!! I have been going with her for about 3 years now and she will forever be my hairstylist! She is truly role model! read more

Illusion Real Beauty Studio - Hair Salons Near Me - Phoenix, Arizona

I've been going to Bri and I honestly love how my hair comes out when I leave her chair. Hair still feels healthy and I love it! She's so welcoming and great with her customer service! Highly recommend! read more

Ver bad service I don't recommend it at all very expensive no experience bad product bad customer service

So are usually don't write yelp with use for places that I haven't personally used but, my wife can't stop talking about her haircut so I figure I might as well leave a review for this. I'm wife is very particular about how her hair is cut and is very picky about who she goes to. She got a bad haircut in September of 2014 and grew it out ever since. She's wanted her hair cut for so long, just hasn't trusted anyone to cut it. Over the last few months her IG stalking of local stylist focused in on just one, so I booked my wife an appointment before Christmas to get her hair colored and cut. (Sorry I don't know terminology... I've heard ombré, low lights, highlights, bolage etc... I just smile nowadays lol) Well it's been about a month, she loves it and I haven't heard her stop talking about it after someone compliments her. As a husband this means much. Her confidence is way up and she now has a stylist she can trust. This is the best Christmas gift certificate I've bought my wife! Thank you Briana! read more

I was not impressed by the service I received at this salon. I had been looking for somewhere new to try and did a lot of research using social media. Through Instagram I found this salon and I was excited to support a small family owned business. I scheduled my appointment through Instagram and I received a text message the next morning saying that my haircut was moved by an hour. I figured no big deal, but I then realized that I had scheduled both a hair appointment and color so my color was probably not moved. I felt super bad because I live very far and that would mean I would be late to the appointment so I called the salon to explain where my confusion came from. The owner was rude and I understand I guess? I get to the salon and Latasha was very nice. However, the owner gave feedback on my hair inspiration to the stylist and never acknowledged me. It was awkward and I felt very uncomfortable. I went in thinking I was going to get my hair dyed one color all around. After showing the stylist the picture she recommended me to get my hair toned. I really don't know anything about hair, but I didn't realize that it would not cover my whole head and I specifically told her that I wanted my roots done because of my gray hair. She did a fantastic job on the haircut, but I hate the color of my new "toned" hair. I feel I spent a lot of money too. I do not recommend this place. read more

I came here because i was referred that Leticia did an excellent job. The girls that referred hair is always on point so i was super excited to get mine done. My hair was pretty dark (black/dark brown) with blonde ends from the last time i got a balyage. I didn't think i was going to go as blonde as i did considering my hair was dark but it came out almost platinum at the ends then fades to blonde and random streaks all throughout my hair and dark only on the crown of my head which a random streak of blonde, i originally wanted a very well blended blonde balyage. I was expecting to go through a couple sessions to get what i wanted. But nope i feel like she wanted to get it over with and do it all in one not caring about my hairs condition after! My is hair falling out now!! Its super dry (it looks/feels like hay) and the breakage is REAL! My hair was not like this before. She left me cooking for a good time maybe an hour or even more since she was doing someone else's hair at the time when she should have been paying attention to my hair. BTW i noticed that this is what they do, book other appointments in between yours, which i didn't like. I get it they need to book as many ladies as they can so make their money, all for them but pay attention to the ones you started on first. For as much as she teased my hair to "blend" and then yanked my hair when combing out the teasing, my hair is NOT blended at all. Its only fairly blended at the top where you can see when i style it. She kind of made me feel bad too because i had so much hair like she just kept bring it up, almost complaining. If you're a hair stylist aren't you supposed to be used to working on all hair types? Whatever, i always knew i had thick hair and no one else has complained before. If i had thick hair then i have normal hair now from all the breakage. She said she was going to charge me 280 originally which i didnt mind and ended up charging me 180 plus the hair cut. Oh! and she wasn't even going to cut my hair when it supposedly came with a cut and style on the website until i asked and she barely cut anything and charged me an extra $35. I feel like even she knew she fucked up because she charged me less than she had told me. Walking out almost 6 hours later i was just happy to leave my hair looked nice but then again you dont notice how it really is until you go home & do it yourself. I really went in there thinking i was going to come out bomb af. I'm very sad, now i have to spend more money to fix it. I feel like ive been botched, honestly. read more

This salon is so so cute. Such a positive and inviting atmosphere. And to add to it, Leticia was so amazing with my hair. She paid attention to detail and though I didn't get what I wanted the first time she informed me in the consultation that it would take time and sessions because I had super dark hair and she Wanted to keep my hair as healthy as possible. I appreciate it and can't wait for my next session. read more

Bri is the best at what she does! I loved my results. Not only that, their customer service is amazing from start to finish. They definitely make you feel comfortable! read more

Bri is incredible! She BODIED my sister's and my hair! Took years of black box dye out of my hair and gave my sister the most beautiful multidimensional-toned to perfection balayage of her dreams! HIGHLY RECOMMENDED! read more