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Gillette, NJ

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Famous Footwear

2.3 (3 reviews)
Closed • 10:00 am - 8:00 pm
Updated over 3 months ago

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3 years ago

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Julie S.

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8 years ago

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Sneaker Factory - Got two new pair of Hokas

Sneaker Factory

3.4(28 reviews)
5.3 mi
•$$$$

While I would not categorize myself as a true "runner." I do enjoy running and have discovered the…read morejoy of running half-marathon's. With that said .. I work right near this place and while the price tags of their shoes all range from $75 - 200 I decided to go in and see what they had to offer. First .. the decor is adorable. They have a track right in the store for you to test out your shoes, plenty of sports drinks, snacks, clothes and even some jogging strollers for the active parent. (I tried using this while I was waiting .. VERY hard. Luckily I am childless or my poor kid would be pushing themselves) My shoe consultation .. we discussed how many miles I run and plan to run, she watched me walk, jog and run and then we discussed price. I tried on 3 different shoes .. all of which she had me walk, jog and run in. For the run .. I had to go outside and "run" on the pavement .. felt very odd having people eating dinner watch me. Especially since I was wearing a work dress.. not cute at ALL!. I finally decided on a lovely pair of Asics and I also picked up some sport snacks. I would highly recommend this place; 1. it is a great addition to the strip mall and 2. both women are VERY knowledgeable and not pushy.

Great staff! My husband and I are big runners, and we got fitted for some new trail sneakers. Our…read morefeet were placed on a special scanner to figure out what type of sneaker fit we needed (e.g. over pronation, underpronation, high arch, flat arch, etc). PS this was pre-COVID. We got fitted with some great Hokas. Very knowledgeable staff :)

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Sneaker Factory
Sneaker Factory - Getting foot shape tested for arch and ankle structure

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Getting foot shape tested for arch and ankle structure

DICK'S Sporting Goods - Outside 3/25

DICK'S Sporting Goods

2.5(49 reviews)
11.2 mi
•$$

IDK. Hard to give a giant sports store 5 stars. I found some good sneakers there, found a guy in a…read moregreen shirt (someone told me who to look for, otherwise I was a bit lost and would have started wandering to customer service), and he found them in my size. That's the last I saw of anyone, practically, until the cashier rushed out as I was waiting and apologized. Friendly kid (I feel old calling her a kid), got me rung up and out the door. I think I got my last shoe or two here. So it's not bad, not great - prices are around average. I think I'll round up from the 3.5 since it was a very short experience, I got what I wanted, and the old Sports Authority I used to frequent is no more.

Horrible customer service. We had Jonathan in the shoe dept. First off you can tell he hates his…read morejob. I asked him to measure me and he refused. I asked him for suggestions on certain sneakers- he could have care less. He made it clear in front of my friends we were not a priority and he was just down right rude. If I'm gonna spend 100 + bucks I want the experience to be worth my while and to have somebody who works there that is knowledgeable. I mean, if you hate your job so much and you don't wanna measure people and you tell them to just do what's best and you can't be bothered. Why then are you working there? Such a shitty experience.. these guys need to be trained on customer service and they need to be trained on their own product. Some of them didn't even know what a tennis shoe was or a pickleball shoe was. This is a very well-versed area. People should know what they're doing, want to be there or want to learn.

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DICK'S Sporting Goods
DICK'S Sporting Goods
DICK'S Sporting Goods

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REI Recreational Equipment - Snowboard area

REI Recreational Equipment

3.8(70 reviews)
11.2 mi
•$$

Went in, salespeople solid for pickup and at the cashier, or asking if I needed help multiple times…read moreas I walked through the store. People like to work here, it seems. Changing rooms are buzz for a helper. Definitely enough staffers and people who are friendly to help all over. Three staffers were talking about one pair of ski boots they sold with the wrong insoles (it was the display old blue insoles instead of the new ones) and trying to find and contact that customer to the best of their ability. Good customer service, there. Winter gear almost all out in February, so end of season and clearance sales on some items, but not others (same snow bib for women was on sale, the men's version - not on sale? guess it's about how many they've sold?). Didn't really find any ski socks of note. Some jackets on sale. And some weird jelly bean flavors. Skip the bubble tea version, they taste terrible. Bike and ski services in the back. Prices aren't too bad, so hopefully would be smooth to get service. Will bring back my bike later this year to see what they can do about a sticky lower gear.

Interesting visits.Years ago I went to the store and the staff were no where to be seen. Recently I…read morereturned, I was in to SHOP! :). A staff did ask if they could help me but they just had other things to do seemingly. I ended up being there for a a couple of hours and purchased a large amount of items. (15 full price) and becoming a 'member'.The staff that let you in the fitting room were extremely helpful. Upon returning twice to return a total of two items, the cashier staff were rude and not caring, almost disgruntled. Very odd and won't be returning here even though it is close to work. I liked and enjoyed the shopping but the staff either get heat from their corporate people (which is probably the case) or are just very unhappy. I can't imagine why outdoor loving people would be unhappy!

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REI Recreational Equipment - Shop for ski and bikes

Shop for ski and bikes

REI Recreational Equipment - Bikes

Bikes

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Bike services

Famous Footwear - shoes - Updated October 2026

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