Not gonna lie... I don't think I'd go back to DSW after coming here. After being tired of feeling…read morelike DSW never has good deals anymore and was lacking in men's styles, I decided to check out Famous Footwear. I thought that the variety in men's styles was much stronger (and there were lots of affordable options (brands mean nothing to me). There were a couple styles where my size wasn't available (I imagine my size is pretty common). That can be a little frustrating. The staff was super friendly and helped me use a coupon to score a discount on my purchases. I also really liked that this store had lots of places to sit down and try on your shoes. Sometimes, I've felt at DSW that there were so many people that it was hard to have some personal space while you shop. The clearance section here had a great selection, but the discounts didn't feel particularly strong. All in all, I had a good experience shopping here and would definitely come back.

Now this company is spamming my email box with 5 messages a day! I do not recommend shopping here…read moreor on line . Once they fraudulently get your information it's an electronic nightmare . Please remove me from your mailing lists.

The woman working was extremely patronizing after asking me if I had gone to the Plato's closet…read moreacross the parking lot before going to their store. She told me that they basically send their scraps over and they never take anything because it's not good. I had name brand items in the basket (Eddie Bauer, j crew, old navy, etc.). Rude of her to act like that towards potential sellers and customers that would come into the store. I will never be selling here again.

I love Clothes Mentor & buy most of my clothes from this chain. Last week was my first time to shop…read morethe Anderson Township/Beechmont Ave. location. It may have just become my favorite because: the wider aisles!!!, the number of brand new clothes available, the great selection of size 12 shoes (wow- new Rothy's for $28!!!), and the significant selection of a $5 sale! Entering the store I wondered if I would find enough items I "needed" to be able to use my $5 off of $25 coupon. Ummmmm... I found much more than $25 worth of items to bring home with me! The staff were friendly and helpful too!

Great service and good price! I stopped in recently to find…read morea pair of shoes for my grandson. There was a good selection and my grandson decided on Vans. But he needed to try on several styles of Vans before he found something that he liked. The sales person (J.) was friendly, helpful and very patient - even after my picky 7 year old grandson tried on 3-4 different styles until he found the perfect pair. Best of all - the prices were great. Both my grandson and I left the store happy.

Stopped in looking for some shoes for my nephew. I was greeted and helped by one the better…read moresalesperson I've dealt with post covid. She helped with everything I needed and when the first shoes was out of stock she recommended another and the kid likes them even better. Then helped with a shirt and got me $10 my shopping. Her name was Amber, she's absolutely the best. So if at the mall go in ask for amber and she'll get you the best service available. I'll be returning great job.

I was pretty disappointed with the selection here. I came in looking for basic hiking shorts and…read moresaw an extremely small selection. It was late August, so I understand things may have been a bit out of season. However, more than half of the clothing just seemed like regular clothes rather than hiking/outdoor gear. The store was also pretty disorganized, with clothing laying on the floor, and the inventory was very picked over. There were a lot of empty spaces on the shelves and racks. That being said, I have found a few things here with a little luck, but overall there isn't much that catches my eye here.

Ciara is one of my favorite stores of all time! I am a typical TJ Maxx girl, what mostly dress in…read moreathletic or outdoor here, so I was thrilled to discover Sierra a few years ago-- where I can get my favorite types of clothing for TJ Maxx prices. There was always a great variety and a nice clearance section. My husband always has luck too. They also have a really big dog section and sell many of my favorite healthy snacks at a fraction of the cost. I usually pay at the grocery store. My only reason for not giving five stars is that upon my last visit, the bathroom and the dressing room were very dirty... Like dirty enough there was no way they had been cleaned that day, or maybe even the previous day or day before. Other than that, everything was great. The staff was friendly and parking was super easy because it's located in a big plaza.

Great service from the manager who helped me find what I needed for myself and Christmas gifts…read more Was able to purchase my son Izod shirts big and tall. Found them on sale and for a great value. Very happy

Ordered 6 pairs of socks online and paid for shipping because it is difficult to get to a store…read more Kohl's sent the wrong item even though the invoice had the right item. Asked for a return and they indicated the correct item would be sent out. The replacement was also wrong and when I tried to return again they wanted to charge me return postage. Kohl's never again poor customer service.

Wow, I was in this store last week and certainly didn't experience the indifferent / negative…read morecustomer service other shoppers have noted. I'd ordered some product online and after it arrived one of the items, a hunting cap, was not what I was expecting. I called the store first to find out if it could be exchanged there to avoid the trip if it couldn't. A person named Amy answered the phone and said in a very cheery voice of course they accepted online exchanges. She even gave me a better understanding of where the Kenwood store is located (no direct access from the name of the street given for its location.) When I got to the store, someone asks if he can help me, and I tell him about my conversation with Amy. So Amy appears from somewhere, and it turns out she's one of the managers. I find another cap I like, and Amy couldn't have made the exchange any easier, even though they didn't carry the cap I brought in, and it would have to be returned to their store in Maine. I apologize for the extra work I've caused them, and Amy says something to the affect of don't be ridiculous, their primary objective is to provide the best customer service possible. All I can say is the customer service I received to exchange a lowly $15.00 hunting cap was spectacular, and it will certainly be my primary memory of visiting the LL Bean Kenwood location.

Friendly service I used to order from the catalog but since I found out that there's a store I can…read morego to and choose from the great selection of coats and not have to wait for the delivery I am so happy! I also bought a sweater that is my go to for this time of year and I was happy with the price considering the high quality and it doesn't have to be dry cleaned so that's more money that I'm saving. I am 74 years old and have been a customer for many years and I promise when I tell you that I am still wearing things that I bought in the 1980's because LL Bean sells quality stuff

My Husband needed new clothes while visiting Ky and since he's a Big fella, finding things to fit…read morehim can be difficult. I know his size so I went to DXL and was able to purchase him a small wardrobe update for his Father's funeral. The store was clean and neat, surprisingly, there were 2 associates on staff. Usually at these stores you never see more than one person, so 2 was a nice change of pace. I asked for assistance, and was helped by a friendly male associate. He helped me get a Polo, a pair of jeans, a pair of dress pants, a belt, a tie and a sweater, in no time. I was in and out within a half hour.

After getting terrible customer service at several other stores, Tammy was amazing and patient with…read moreme. Thank you, DXL, for teaching customer service to your associates.

Great staff! While…read moreshopping here recently my daughter got a nose bleed and was bleeding a fair amount. The bathrooms are locked but staff came quickly to get us in. I did find a few pajama sets and a couple of other things before we needed to tend to my daughter's nose bleed. The staff member who helped us came by and inquired if she was 'ok'. Grateful for the helpful and kind staff at this store!

This location is AWESOME! Great staff, awesome prices, always full of new merchandise.read more