Dr. Tran is so patient, kind, informative, and incredibly knowledgeable. His whole staff was super sweet with the kids, patient, and so helpful throughout the entire visit. I'm so happy I found Dr. Tran and his team. My 7-year-old daughter has Amblyopia and will need glasses to help correct it, but I truly feel like she's under the right care now. So grateful we found this place. read more

Family Vision Optometry - Optometrists Near Me - San Jose, California

OMG! Dr Tran went above & beyond! Just moved to San Jose from SF so don't have regular eye Dr yet. I wear a scleral contact lens that got stuck in my eye on a Saturday 3pm. After striking out w 20+ phone calls to anyone who would take me-- Dr Tran to the rescue!! I wasn't his patient, my insurance plan doesn't include urgent eye care-- but he saw me anyway! He stayed late to wait for me-- saw me immediately--and didn't charge me. He said, "It took me 5 minutes." WOW! Suffice it to say, I just found my new eye doc -- not just for me but my family members as well! read more

I've been coming here this office for over two years and have had a great experience with Dr. Joey Tran. Unlike my past experiences with other optometrists, Dr. Tran was welcoming, thorough, and patient-especially when teaching me how to put in contact lenses for the first time! He also walked me through all the process of the eye exam and that made me feel comfortable. The staff there are also very responsive, friendly, and helpful. Highly recommend this optometry office if you're in the San Jose area. read more

I've been coming here since I was a kid, back when Dr. Lisa Ko was my optometrist. I got my first pair of glasses when I was about 8 years old, so I've been a patient for over 20 years now. After Dr. Joey Tran took over a few years ago, I've been seeing him for the past 3-4 years. Both Dr. Ko and Dr. Tran are professional and friendly, and the front desk staff have always been great about scheduling and explaining what my insurance covers. I believe they can also mail your glasses and contacts, which is super convenient. I typically go in for routine exams and pick up a 3-month supply of daily contacts. I've always wanted to buy glasses from their office but never got around to it. When I lived in Vegas for a few years, I would usually fly back to San Jose for my optometrist and dentist appointments because I'm always a happy customer. Although I've since moved to Florida and now Southern California, I would return to this office in a heartbeat if I were back in the area--or even make a trip just to see Dr. Joey Tran for my routine eye exam. read more

Won't be leaving any time soon. They've always been pleasant to work with. They solidified my loyalty when I brought my boys in, and my eldest swore he was going to need glasses. I think someone knows he looks good in glasses because his exam came back 20/20..lol. Dr. Ko could have said he did and got me for $200+ for some glasses, but she didn't. I wouldn't have known the difference. My son said he felt maybe his eyes needed it. Looks like he may need bluelight glasses at most and to do periodic eye exercises. All I needed was for the doc to say "yep, he should get some" and I woulda handed my card over. Knowing THAT kid I would have been out a pretty penny..wonder where he gets it from?!?! Dont answer that! If you're in need of an optometrist whom won't blow air in your eyeball no need to look further! read more

Family Vision Optometry - If I'm gonna go blind might as well go out in style..jk..not going blind just need assistance...fancy assistance! #Burberry - Optometrists Near Me - San Jose, California

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I've been coming here for years and love the service. I also like they have weekend options as it's hard for me to get appointments on weekdays with my job. I would recommend this place! read more

I wanted to share some feedback regarding my recent visit. When I arrived as a walk-in, no one acknowledged me or offered assistance. The front desk staff member was on her phone and talking with her coworker, and after waiting for about 10 minutes with no greeting or update, I had to get up and ask for help again. At that point, I was told that walk-ins weren't expected, something that could have been communicated when I first arrived, so I didn't have to wait. When I asked to make an appointment, I was left standing there in silence until I asked if it was confirmed. She seemed surprised, as if she hadn't noticed me standing in front of her the entire time. It was incredibly dismissive and is not an appropriate way to treat any customer. I hope this feedback can help improve your front desk's customer service because I came in as a potential new customer, but I will not be going back. read more

Lisa and staff are very friendly and helpful. However, they may have started selling faked Ray Bans. First the Ray Ban I got from them is made in China. Then the case is poorly made and fell apart just in weeks. Need to watch out read more

Keeps appointment on time. Checks insurance etc. ahead of time. Doctor checks patients eyes thoroughly. Prompt with referrals.

This is the place to get a prescription glasses. Dr Joey Tran is highly recommended. I've been to this place since Dr. Kisa Ko (retired) . His staff are knowledgeable and friendly too. read more

Very professional and great service. The staff is really fantastic and Doctor is very knowledgeable and caring.

Highly recommend Dr Joey Tran if you're looking for an optometrist. He really took his time with me, explained everything in detail, and you can tell he really cares about his patient's comfort and making sure they are happy with their prescription. Additionally, his staff was very friendly and accommodating. 10/10 experience overall, I will definitely be coming here from now on as will my whole family. read more

I highly recommend Family Vision. I have been coming here for years, and now the new optometrist is Dr. Tran. He is very knowledgeable and was great at explaining everything. It was super easy to make an appointment. I noticed the machines have been updated from my last visit. It was cool to see Dr Tran changing my lens from the computer during my eye exam. Overall, I had a great experience here. I highly recommend!! read more

Went to the Family Office Center office for my annual eyes exam check-up and contact lenses try-on. - The office was very nice, organized and fully equipped with updated technology equipments for performing the eyes exam. The front-desk staffs were very friendly and patient in assisting every customer coming in. - Dr Tran and his assistants were very friendly, patient, knowledgeable and professional in what they served their customers. - Very flexible and responsive in terms of booking appointments via texting. read more

The office is spacious and lovely, I was welcomed by the assistants and they were really friendly! Everything went on smoothly, and I told Joey that my visit was to prepare for the LASIK, he explained the whole process and referred to me to a nearby vision lab for surgery. He also let me know the estimate timeline and cost for the surgery which was really nice. Def recommend this place to all my friends. read more

I don't often do yelp reviews, but this business needs a shout out from a very happy customer. Let me first start by saying that I had my prescription done at Oakridge mall. I was extremely interested in getting PURPLE transition lenses as that is my very favorite color and, well, it's the little things in life that make me happy. The eye doctor in the mall said they had never heard of purple transitions, but told me to take my prescription to a different store to shop around. I took my prescription to Lens Crafters. They had heard of purple transitions, but unfortunately my insurance wasn't accepted there. We also noticed that the eye doctor who did my exam put a different address on my prescription. This caused me concern because I know for a fact that there is another lady with my name as several people have told me. I went back to the first doctor to ensure they gave me the correct prescription and they told me it was correct, and to just write in my address. After making several calls to other eye specialists, I ended up finding Family Vision Center as their lab would make my purple transitions. When I picked up my new glasses, I was frustrated that the first doctor did indeed give me the wrong prescription. Family Vision Center was so kind in resending my glasses for a redo, at no charge! All the staff are so kind and helpful. In the future, I will only come here for my exams and glasses. read more

Family Vision Optometry - My new glasses will transition to purple in the sun! - Optometrists Near Me - San Jose, California

My sister and I had a wonderful experience here. The front desk was very nice and check in was very simple. Dr. Tran was very helpful with answering all of my questions, and I was even given a free eye drop sample after I mentioned that I'd been having dry eyes lately. We both did a contact exam and it was very thorough and quick. Dr. Tran took the time to walk us through the pricing for our contact order and guided us on how to get the most out of our insurance benefits. I would definitely recommend this office! read more

Exceptional Eye Care Experience! I recently visited Family Vision Optometry for my annual eye exam, and I couldn't be happier with the service I received. From the moment I stepped through the door I was with impressed with how modern, clean and organized + was very happy with the customer service. I also really appreciated that the Dr took the time to answer all of my questions/ concerns Overall, my experience was outstanding, and I highly recommend them to anyone in need of top-notch eye care. From their friendly staff to their expert optometrists and extensive eyewear selection, they truly excel in every aspect of their practice. I will definitely be returning for all my future eye care needs! read more

Had the best experience with Dr. Tran!! He was really knowledgeable regarding any questions I had, and really took the time to explain everything. I've been long overdue for an eye exam - part of the reason was due to procrastination, but the other part was due to negative experiences I've had in the past with other eye doctors and their employees pressuring me to buy things I was on the fence about, or making me feel dumb for asking questions. Check in was also very quick and easy, I had someone check me in right away, instead of waiting a long time without an explanation for the delay. read more

Dr. Tran was my optometrist at a previous office. I had such a good experience that I followed him to his new practice. He is extremely knowledgeable, patient and takes his time to explain everything. The office appears to have been updated since the previous ownership and is very clean and organized. Additionally, the office staff was also very welcoming and helpful. read more

Getting my eyes checked was always a nerve racking experience. This is why I am so glad to have found Dr. Tran! He is calm, cool, and collected which really eased my nervousness. Dr. Tran is very knowledgeable and took the time to explain everything and answer all my questions. The whole office is so sweet and made sure my visit was convenient from start to finish. They also offer a huge selection of frames in different styles so my husband and I were able to find something we both loved. 10/10 would recommend! read more

Family Vision Optometry - Optometrists Near Me - San Jose, California

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I had a great experience with Dr. Tran during my annual eye exam! The wait time was very short once I checked in. During the eye exam and consultation, he was very detailed - no questions left unanswered. They had a great selection of frames and a decent turn-around time to receive my glasses. read more

Super friendly staff. Dr. Joey Tran is amazing. He is patient, so caring and informative. The clinic has plenty of parking, the office is clean and actually smells clean too. I highly recommend this place. read more

I highly recommend Family Vision Center Optometry. Dr. Tran and his office staff are excellent and very welcoming. During my son's exam, he was excellent at explaining his thoughts and approach to treatment. Over the years, my son's nearsightedness has increased rapidly. Previous exams with other doctors felt rushed and heavy on sales (my son compared it to selling timeshares). Dr. Tran took his time, explained our options, and helped us feel confident in our decisions. Never once did we feel upsold or pressured. My son was finally given the prescription he needed, not the one that required two or more appointments in the same year. Thank you Dr. Tran! read more

Really positive experience! Everything was super clean, technology was new, but most of all the staff was very warm and gentle with my senior mom. She actually asked me to have all of her future optometry visits here from now on. read more

Normally I hate going to any medical office signing in and everything but this optometry office made me feel comfortable and very welcoming. I hate doing exams and tests but the eye exam is very noninvasive they took the time to walk me through how the process works. Also, Dr. Tran was very informative in explaining every little detail and what good benefit and also asked me what my preferences are regarding my eyes. That was very important and gave like a family doctor field. read more

Came by yesterday for an eye exam. Dr. Tran is professional and courteous. Having someone look at my eye can be an uncomfortable experience. Dr. Tran answered all my questions and concerns and spent extra time explaining the process. He was patient, attentive. You can tell he loves his job. There are also quite a selection of high end frames here, too. It will not disappoint. We are going to be loyal customers here for sure. read more

We have been coming here for years and we love Dr. Lisa Ko. She is so sweet and very nice, we feel so relaxed during all of our our appts. with her. Now that she is about to retire, we transitioned to Dr. Tran. We saw him last weekend and had a pleasure of getting to know our new family eye doctor. He is young and also very knowledgeable in his field. I asked a couple of questions regarding my exam and he is thorough in explaining and made it so easy to understand. We love the new look of the office as its very modern and clean. The girls at the reception are both so sweet and nice to help us clean and adjust our old eye glasses. We are looking forward to coming here for all our annual exams and getting our new glasses and contacts in the years to come! read more

I usually dread going to the optometrist and I had been putting off my eye exam check-up for far too long. Family Vision Center came up as one of the providers that were in-network with my insurance, so I decided to roll the dice and give them a shot. The office was clean and had plenty of space for parking. Dr. Tran ensured that the overall process was quick and easy. I had a few questions regarding blue light glasses and appreciated how knowledgeable Dr. Tran was. The staff was very friendly and welcoming. I would definitely recommend going to this place if you're ever in need of eye care. read more

Professional, clean, friendly and knowledgeable staff... Dr Tran - 10-stars, informative, professional, and detail oriented! Can't recommend enough... I have been to may eye exams, my experience yesterday #1! read more

Your first impression is a clean, roomy practice and meeting a young, handsome, friendly Dr. Joey Tran. But you soon realize that this young doctor has the wisdom of someone twice his age practicing for 30 years. He is very serious and concerned about your eye symptoms and will investigate thoroughly and conscientiously taking quality time to diagnose the disorder (in my case). Then he will possibly study up in a book what exact medication and prescription strength he should best describe. For example I have been to 2 other eye doctors in the past few months who have misdiagnosed my eye disease and have prescribed steroids and antibiotic eye drops which were too strong and "like shooting a canary with cannons" which could have affected my eyesight negatively down the road with possible glaucoma and vision loss. My luck has it that my corneas are hosting a rare, recurrent and chronic Thygesone's dystrophy which will last for years if not decades. {Side note: Bingo!!! Thank you... next... it sucks to get old}! He prescribed the correct dosage strength of steroid eye drops and explained how to correctly administer them - as simple as "please shake the bottle every time before use otherwise the particles will have settled on the bottom and you might only get a diluted dosage." Wow - what a revelation!?! How thorough is that? Then his friendly office assistant scheduled me for a follow-up visit in 4 weeks and I was in and out of the door in 30 minutes. Dr. Joey Tran is a Berkeley graduate, highly educated but very humble and the best man to efficaciously entrust your and/ or your family's eye concerns. read more

Dr. Ko and her staff are amazing. Prompt and professional care that totally relieved my eyesight anxiety! I didn't need eyewear and they didn't try to sell me anything, so I would definitely trust this business if I need glasses or something in the future. read more

Dr. Tran is knowledgable, courteous, and caring. The staff are incredibly accommodating and provide excellent service!

I have found the best place for my family's vision care. Everyone is very nice and courteous, and Dr. Tran is not only knowledgeable but also caring and flexible to accommodate my family. They also have the best warranty policy, and we will definitely come back here every time we need an eye check up or eye glasses. read more

My daughter just had her annual checkup here. The performance of the optometrists and all staff is outstanding and over expectation. They are professional, experienced, knowledgeable, accurate diagnosis, and have patience to listen and explain. All explanations are detailed, clear, and easy to understand. My daughter was very happy. We are very satisfied and give them 100 points. read more

I had a great experience here and with Dr. Tran. Check-in was quick and simple, and Dr. Tran also took the time to walk me through ordering my contacts to maximize my insurance benefits. I also dropped a $10 and they took the time to call me back when they noticed! I highly recommend this center for any vision needs. read more

I tried call and make an appointment right now. The girl who answered the phone said "umm uhh I'll have to call you back because my coworker wants me to help her with something." WHAT THE HECK?! How rude and unprofessional! Sooooo.. can someone please refer me to a different/more professional optometrist please?! read more

I started seeing Dr. Tran about 1.5 years ago when he was at a different practice and had such a great experience so I followed him to his new practice here at Family Vision Center for this year's annual exam. The office was easy to find and very clean and modern. I had the same great experience and high level of care during my appointment - Dr. Tran explained what he was doing while he was examining my eyes and answered all of the questions I had thoroughly and in a way that was easy for me to understand. During my exam, I casually brought up that my friend's daughter's eyes were getting worse and he gave me some excellent insight on children's eyes which was great as I was able to relay this information to my friend and referred her to Family Vision Center. I definitely recommend Dr. Tran for all ages. I honestly have not had a more thorough and knowledgeable doctor! The girls that work in his office were very helpful and easy to work with as well. read more

If you're looking for a place for an eye exam look no further! The staff here is very helpful and friendly. The doctor is very professional and answered all the question I had. They have a wide varieties of frames. I couldn't decide whether I liked the Prada or Burberry more so I got both but made one into sunglasses. read more

Family Vision Optometry - Prada Frame - Optometrists Near Me - San Jose, California

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I had a great first-time patient experience with Dr. Joey Tran today. He did a fantasitc job informing me of the status of my eyes and being clear and reassuring when I was asking him questions pertaining to what are safe and best next steps. He recommended contact lenses that are more comfortable than the ones I am currectly using which I am appreciative to as well. Overall, I plan on being a long-time patient. read more