Okay WOW. I usually…read moredon't review contractor services because I always forget, but I had to make a conscious effort to review these guys because I'm blown away. First of all, their communication is so easy and quick. I texted with them through the whole process, and they were SO helpful. Second, their timing. They do quotes with aerial view, so you get the quote SO quick, and then on their calendar almost just as quick! Between reaching out and the job being complete, it was like a week. I was amazed. Their prices were spot on, and actually a slightly better deal for the quality, than most of the other companies I was working with. Lastly, they didn't require a deposit, which isn't a deal breaker for me BUT a lot of other companies requires 50% down just to schedule and it felt so sketchy. I'm not sure why they're not rated the best company in the area, my experience with them was flawless. 10000000% recommend.

I don't know. Went in for a bid. I waited a month. Never heard from them. When I called for the 5th…read moretime I finally talked to a person who said they were too busy. Good for them. But poor, poor customer service.

Prompt contact and very nice/polite/knowledgeable. Haven't awarded the work yet, but a definite top…read morecontender at this early point of time.

From the owner: Replacing or repairing your roof is important for maintaining your property, so you need a roofer…read moreyou can trust. In O'Fallon, MO, Eagle Exteriors provides expert roofing and siding services you can rely on for your home or business. Since 2009, the experienced roofers at Eagle Exteriors have been serving communities in the St. Louis, MO. area with high-quality installations and repairs. With over 30 years of home repair experience, their qualified team knows how to promptly and efficiently restore your property. After a hail or wind storm has damaged your property, you can't afford slow repairs or insufficient customer service. As a valued client, you will receive the prompt, proficient, and personalized care you deserve. The expert contractors at Eagle Exteriors always keep your best interests at heart -- not those of the insurance agency. When you need to replace or repair your roofing, gutters, windows, screens, or siding, Eagle Exteriors is the premier source. If your property has suffered damage, call them immediately for a free 20-point inspection. After thoroughly examining your property, they will provide the information you need and help you proceed with repairs. Dealing with damage isn't easy, but their contractors will make the experience as convenient and stress-free as possible. For the best roofers in O'Fallon, look no further than Eagle Exteriors. For more information, call (636) 795-7254 or send a message on their website.

We had to have a couple of our atrium windows replaced because of broken seals. We also needed to…read morehave a couple of balences replace on 2 other windows and the glass replaced from a tree limb that hit a window on the desk. I recevied an estimate of the work by text and Kevin verified that he could get all of the parts before he gave me the bid. We had a family function and needed the broken window repair to make sure it was safe for the children. Kevin made a special trip to repair the window before our event. Then he came back and completed the rest of the work. He did a good job and I definitely recommend them!

The project didn't work out but the customer service was superb. Communication was fast and…read morepleasant.

Ordered 3 doors and 3 windows 12/8/23. Was told by Patrick Miller 8-12 weeks. We put down a 50%…read moredeposit. After 5 months of having to initiate contact several times per week, our first door came in June...and the next one in July and the last one in August. We were told the painting would be done by Mobile Magic in O Fallon (the auto body paint shop) and he painted them himself - and not very well. It's September of 2023 and we have not seen a window...we paid him another 25% after the last door was installed with the promise that the touch ups to the doors would be completed and that he would drill the door bell holes that he forgot to do the first time he was here...and that our windows were 'on the way'. Nothing. Nada. Zilch Now he suddenly falls off the face of the Earth. He was terrible at responding prior to this, now he is non existent. There was ALWAYS an excuse...he was sick, his truck broke, the wrong door came in, his guys didn't show up - or better yet, he took TWO vacations while we waited for installs. I wouldn't even bother complaining, except my doors have 'lifetime workmanship warranties' and there is no paperwork for our doors, so if something goes south - we have nobody to contact to fix it from the 'company' who installed it. Here is the deal. He is by himself. There is no 'team'. The reviews online that are good are likely from his friends and family. Do business with Patrick at your own risk. If you want to see his work or the catastrophe of text messages and emails from Pat, let me know.

If I could give 0 stars I would. Signed contract and handed owner Pat Miller my deposit and never…read moreheard from him again. Do not buy windows or doors from this company. Ofallon Windows and Doors, LLC. Bad company

Had Chaney install a Provia front door on our home. Fantastic job. Greatest company in st louis…read morefor windows and doors. House looks like a million dollars . Will easily recoup cost plus some when we sell . Stay away from big box stores with there terrible installers. Can't say enough good about this company.

Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

Ordered 3 doors and 3 windows 12/8/23. Was told by Patrick Miller 8-12 weeks. We put down a 50%…read moredeposit. After 5 months of having to initiate contact several times per week, our first door came in June...and the next one in July and the last one in August. We were told the painting would be done by Mobile Magic in O Fallon (the auto body paint shop) and he painted them himself - and not very well. It's September of 2023 and we have not seen a window...we paid him another 25% after the last door was installed with the promise that the touch ups to the doors would be completed and that he would drill the door bell holes that he forgot to do the first time he was here...and that our windows were 'on the way'. Nothing. Nada. Zilch Now he suddenly falls off the face of the Earth. He was terrible at responding prior to this, now he is non existent. There was ALWAYS an excuse...he was sick, his truck broke, the wrong door came in, his guys didn't show up - or better yet, he took TWO vacations while we waited for installs. I wouldn't even bother complaining, except my doors have 'lifetime workmanship warranties' and there is no paperwork for our doors, so if something goes south - we have nobody to contact to fix it from the 'company' who installed it. Here is the deal. He is by himself. There is no 'team'. The reviews online that are good are likely from his friends and family. Do business with Patrick at your own risk. If you want to see his work or the catastrophe of text messages and emails from Pat, let me know.

We were very hopeful when we contracted with Pat to do a very tricky window replacement job…read more Polite, on-time, thorough and generally very professional. The job, however, required some cutting which resulted in 25-30 faux stones (on the exterior wall) coming loose from the exterior wall...which also required some additional caulking around the new frames. Because of the unexpected extra work, I paid $300 more, in cash, up-front on Pat's word he would complete the job soon. We waited, and waited, and waited. Promises to return and complete the job were made and not kept. Finally, he told me by text message that he was not qualified to replace the stones and that we would need to get a real masonry person. But he did promise he would finish the caulking. We're still waiting 2+ weeks on and he has kept the extra money and will not reply to my requests to at least finish the caulking...even informing him to forget about repaying the extra money - just finish the caulking! We really liked the other work he did...but clearly he cannot be trusted to complete a job and even lie to protect money he owes a client. We give him two stars max.

Worst company you could possibly use. They lie and make excuses for why projects are not being…read morecompleted. Finally went to the owner about issues after a month and half going back and forth with the project manager and they are just as big of a joke. This company has terrible customer service and does nothing to improve service experience but lie over and over to try and make you feel like something is going to get done.

From the owner: Good Contractors are always qualified and certified. Contractors should be licensed and bonded in…read morethe state that the work is being completed in, have certified insurance adjusters and inspectors on staff, and specialize in roofing, siding, gutters, window replacement and storm damage evaluation and repair. Hail may not show any immediate signs of damage to your roof, but it greatly reduces its rated lifespan. It may not immediately leak, however hail bruises shingles and those bruises will progressively turn into holes. All Trades Restoration Services always provides FREE detailed hail damage reports and knowledgeable representation for the homeowner when it comes to dealing with insurance companies and hail damage insurance claims adjusters. All Trades is On Site, On Point, and On Your Side!