Fantastic experience with the Martin Door Company! We just had our entire 27 year old garage door replaced with a significantly upgraded one. New upgraded garage door opener system also installed to replace our existing one. Now is Wi-Fi-enabled and has battery backup. This new system is whisper quiet, and oh so smooth and beautiful. Sales person Jeff Woody is a gem! The installer (Chuck, I think?) was very knowledgeable and professional. The whole process went without a single hitch. Thanks Martin Door! read more

Contracted with them at the end of December for new entry/storm doors. It'll be a couple months, great, fine. (little annoying the "remeasure tech" was HOURS late but whatever) Got a call mid February, doors are here, we'll be there 02/24 to install. Again, great, fine. They show up, on time, said they wanted to re-measure to make sure everything was to spec. Um, ok - why wouldn't it be? They ripped off all of my door trim/casing and sat in their trucks for *90 MINUTES* without a word. Came back: "we have a problem". The brickmold is a quarter inch off - the manufacturer (ProVia) has a software problem and even though we gave them the correct measurements... blah blah, whatever. So, wait two weeks to get the corrected brickmold. Fine, stuff happens. 03/05! Called them 03/06. Guess what? STILL WRONG! No apologies, no anything. Wait two more weeks, no biggie, this is the way stuff works. March 20 it is! NOPE! March 16 and get an email that the manufacturers internet is down. No idea what that has to do with anything... how many times can you fail a customer and just tell them to wait two more weeks? Anyway, now I'm scheduled for April! Of what year I have no idea. Pathetic. read more

Garage door would not close properly. It would go half-way down and return. Called Martin, they were here next day. Matt saw that the 25 year old double door had a 3 inch sag in the center when in upper position, and along with other worn parts, caused it to bind. He secured a metal brace across door. Fixed in 30 minutes. Thanks Matt and Martin Door. read more

I more than highly recommend this company from their in store management to the inspector/estimator to the installer/repair man. This company is top notch in sales, service knowledge, honesty, etiquette and personality. If there was a place for six stars, I would give it to them. I rarely get a chance to leave a positive review and don't usually leave a review for that reason but Martin garage door gave me many positive reasons. Ty read more

We just had Dan and another tech out. We had an excellent experience. We had just had another company install a garage door and garage door opener with multiple issues. Was unable to get any help from the other company, so we called Martin door. They fixed everything and it's working as it should now. Greatly appreciate it. read more

Cory did a great job! Very friendly and helpful. He explained things to us and was very quick. Thanks Cory! read more

They Back up their services , on time, completed on time ! great patio door mine was broke by a rock from weedeater most likely. They came right out , ordered and installed the replacement. It was guaranteed. I only had to pay the labor. I'm very happy with this service read more

My wood garage doors [4 sections on each of 3 single bay] have a raised texture. I replaced the 3 lower sections several years ago with no trouble. Two of the bottom sections & 1 other section needed replacement in 2020. The same salesman ordered the textured sections which came in with texture markings but WITHOUT much raised texture. He said they were from the same manufacturer. Well the texture didn't show up after painting with the same TrueValue paint color & type. The new doors look awful. I emailed the problem within the 15 day warranty-notification period and the salesman emailed back & said the VP of sales and President were both aware. A month later I sent a letter to the owner with photos. It has now been 2 months and I have received not even a phonecall or email. This lack of communication or standing behind their warranty is unacceptable even to me, a very patient 72 year old man, married to a minister wife and hospital chaplain. read more

Martin Door - The paint is the same color and type. - Garage Door Services Near Me - Saint Peters, Missouri

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Our entrance door (company clubhouse built in early 70's) was not closing and would swing open on windy days. We called Martin Door...they send a technician out right away, he showed us how the original door closure hadn't even been installed properly, had all the necessary parts, took care of it all in one short trip!! Thank you, Dan, and Martin Door for taking care of us in such a timely, affordable, and professional fashion. We have always had a wonderful experience with them. read more

I have used them several times in the past, always with good results. They are very fast and fair priced. I few days again I had them install two garage door openers in my business. Couldn't be happier. The pricing was great and the install was clean and fast. I will continue to use them for all of my overhead door needs. read more

The only complaint is the repairman that came out to do the service call had a bit of a raunchy attitude - but he knew his stuff and fixed our garage door in less than an hour. My garage door fell off its track and I called Martin at about 1030am on a Monday and they got me on the schedule for the afternoon. The repairman showed up at 100pm and, although he was gruff in his personality, he did a great job fixing the garage door and putting it back on its track. I would use this company again and the three stars are really for the tech that came out. The office staff is easy to talk to and pricing for the repair was $175. I can't say the tech was mean or nasty but he wasn't extra nice either. But, I'd rather have him who was 100% competent than a nicer easy to talk to person who didn't know squat about garage doors. I would recommend them and would use them again despite the repairman being a little frustrated for whatever reason (everyone is allowed an off day). read more

Wonderful job and great customer service. Would absolutely use them again and share their company with others! Thank you!

Salesman and company repeatedly failed to provide window plans that could pass a simple city permit . E.g. egress and or demonstrating the new windows have more SF opening than the previous ones. After I provided clear instructions with what the city wanted they still could not properly draw up an accurate building plan. They actually sent me a building plan that stated " failed"and told me to use that one which wasted my time (twice) going up to City Hall . Use another window company and spend your money elsewhere read more

I called on a Monday and scheduled service on Wednesday. The service technician called one hour in advance to give me notice of arrival and he was prompt, courteous and professional. The job was completed satisfactorily in one hour and for a very reasonable price. I was very impressed. read more

FAST, FAST, FAST. Called for service for a broken spring at 9am Monday. Scheduled for between 10am and 1pm. At 1045am got a call from the service man he said he was on his way and would be about 15 mins. At 1055 he arrived and finished replacing the spring by 11:30. Door works perfectly. No mess, no problem. Super nice and pleasant. He did a great job, and the price was right. read more

History repeats itself with a near 33 year track record of relying upon MARTIN DOOR for our garage door needs, we have always been absolutely delighted with their superior products, their wealth of product knowledge with 'their' products as well as the respective / factual industries competitive features and benefits in comparison. The installation capabilities of Martin Door are the highest quality in this marketplace with factory trained professional technician; capable of diagnosing unique job site issues and eliminating future problems and disappointments. I clearly will in the future, as in the past .... specify on my projects ( or personal usage ) Martin Door !! read more

Our garage door kept stopping 3/4 of the way up sporadically. We didn't get it fixed and eventually backed into it breaking the bottom panel of the door. Martin Door was the only place we could find that gave us the option to replace the broken panel instead of the whole garage door. Scheduling was easy and fast and their pricing seemed reasonable. read more

Martin came out to look at my door spent 5 minutes didn't even touch it and said I needed new motherboard. They didn't carry it on the truck so he couldn't fix it if he wanted to. Needless to say I got milked for a $90 service fee for them just to give me their opinion and tell me they couldn't fix it. I won't be using them again for sure. read more

My tension spring broke on garage door on a Sunday evening. I contacted them and was able to get repaired on Monday morning. Fast response and great service at a fair price. I would use again and recommend their services. read more

An unnamed person backed into our garage door causing a roller to come off track and a cable to loose tension. Called other companies for bids and cost was $400. Martin Door was out the next morning and fixed for less than $150. Fast, friendly, and affordable. Thank you. Will definitely go back and would recommend them for any door/window needs. read more

Thank you for the excellent service today! Our garage door broke a couple of weeks ago and due to being busy with work and dreading the cost, we just got around to having it fixed today. One hour and $150.00 later (I was afraid it would be more than that, and was pleasantly surprised), our garage door is working great! We appreciate the fact that the repairman didn't try to sell us additional things we didn't need (something a neighbor had warned they may try to do) AND the repairman even gave my husband a homeowner tip on fixing the seal at the bottom of the door! Once again, thank you! We will most definitely be calling Martin Door for all future repairs & will be recommending your company to others! read more

The service at this business has changed drastically over the past couple of years. I have used the business for about 25 years and never had an issue. I ordered a new patio door within the past year and a half during covid lockdown. The first issues occurred when the salesman didn't respond to email questions on a consistent and timely basis. Then the door took forever to arrive. Once it DID arrive, it wasn't what I ordered, but, another door that was quoted at a much lower price. They offered to re-order the door OR provide a few hundred dollar "credit". Since the quote they offered on this door originally (the one I didn't choose), was $1,000 less - I advised them their offer was unacceptable. I felt since I received the wrong door and the price they originally quoted was $1,000 less, that was what should be honored. They then offered to come over and change the door I have - the alteration would have negated the warranty. I went back and forth via email on these issues (and sometimes the phone, when I could get a hold of someone), many, many times. I was dealing directly with the man in charge, who indicated that they just didn't have the time to investigate. I let him know that my time was valuable too, and as a long time customer who had recommended them in the past, I expected better service. I didn't hear anything from them again until recently, when my bank told me they cashed the balance due check. No credits applied, no further response from the business, nothing. BUYER BEWARE - these doors are expensive and if they can't deliver, they shouldn't get your business. There are many other garage door/door businesses in the area that do a much better job. I've reported this business to the BBB and other entities. read more

What a great experience under bad circumstances. Our double garage door had been experiencing closing problems for a few weeks, but continued to operate. Then, on coming home from work, the door opened properly, and closed, but the spring popped upon completion of closing. We placed a service request on their website, late at night. They called first thing the next morning, and Pierce called a couple of hours later indicating he was 10 minutes out. He arrived on time, diagnosed the problem, and promptly began repair. He replaced the broken spring, lubricated & adjusted the door, and tightened the chain. All was accomplished in approx. 1 hour. While here, he also checked the single garage door. Pierce was friendly, courteous, communicative & professional throughout. The price was at least half of what we anticipated. The door hasn't worked so well & quietly for years. We were well pleased with the service & price. Highly recommended. read more

I have used Martin for years. I started in the early 90's with a home I built. Later it was two retail businesses. My last need was for my current residence. Upon each occasion they were prompt, polite, and professional. Whether it's a broken spring, doors off track, damaged panels, they take it on. Thanks guys! Ken M read more

wonderful staff and amazing timing!!!! They get the job done EXTREMELY fast with the best quality. Would 100% recommend for anyone with Garage needs or need damages fixed!! read more

I just had torsion springs replaced. They were professional, arrived on time, and charged what was quoted. Doesn't get better than that.

Extremely pleased with our new garage door and the services of Martin Door. Very professional and easy to work with from sales to financing and installation. The insulated door makes a huge difference in both soundproofing and temperature. The windows add significant curb appeal. We received many compliments from neighbors and gave Martin Door referrals. We will definitely be using them again for other upgrades to our home. read more

We are a repeat customer and are extremely satisfied with the products and services that Martin provides. The service that Tom, Jack and Ryan provided was outstanding. The installment team, Scott and Terry, did a fantastic job. Everyone was helpful, knowledgeable, efficient, on time, and cleaned up afterwards. read more

We recently had the large spring on our double sized garage door break and called Martin Door to repair it. The technician they sent, Brandon R., was really professional. He did an amazing amount of work in a very short time. He changed the spring and checked, lubricated, and tightened every single bolt, washer, plate, and cable in my door. He instructed me on the type of lubricant to use and how often to apply it. I would highly recommend this company to anyone needing garage door work. read more