10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

This my second review as my first post I was disappointed in the service. Since then the company…read moredecided to fix the issues at no cost. I appreciate the management reaching out to me and getting this done. Would I use them again, absolutely. Thank you

I got a postcard in the mail from this company and I'd seen their truck working on my street. I…read morerequested a quote and they came out to take a look with an online quote coming later. I had a few questions and asked for the name of the customer down the street so I could ask my neighbor about their experience. I never got that info. I also never got an updated quote despite my repeated requests. Their initial quote was amongst the least expensive but I was requesting more work be added and they never responded! I don't want to id the estimator by name, but I will say that I'm disappointed in their lack of response.

Purchased a home that had the roof replaced by them. Less than a year later after repair, there is…read morea leak. Called to ask if they would come repair it, was told warranty doesn't transfer and they have a minimum $750 cost for them to come repair. Wouldn't recommend services for a company that doesn't stand behind their work.

I submitted a form to have my roof inspected and was notified that same day. Barry inspected my…read moreroof on the following day. I was expecting a sales pitch but to my surprise Barry told me that my roof was fine and didn't need any work other than fixing the flashing around the chimney. I really appreciate his honesty!! I will remember this company when the time comes for a re-inspection and possibly a new roof.

Very good service and very good cleaning up , like the roofing nails that fall off and into your…read moreyard. Our roof where we live in the CWE was damaged from the May 16th , tornado. We first had an estimate from John Beal roofing , wow! Expensive compared to best Choice Roofing. And John Beal estimator kind of left us hanging after many tries of texting and calling . He was in Florida one time golfing could give me an answer until he got back which you never did , and other incidents similar to that with John Beal Roofing. So we got fed up and ended up with best choice Roofing which was fast efficient and did an overall excellent job with a 5-year warranty on the roof .

My ridge roof had some wind damage, I contacted Best choice and Scott replied in minutes and worked…read morewith my schedule for an appt within my work hours. Don came out and assessed the damage and handled it on the spot. Recommended a new roof, I knew I needed one soon and was knowledgeable and polite. Would recommend highly

We are very happy with the work Ortega Brothers Roofing did on our home. Chandler was excellent…read morewith communication--responsive, clear, and professional from start to finish. The crew worked hard, kept to the schedule, and delivered high-quality results. Chandler even fixed a problem before we were aware of it, demonstrating his attention to detail and integrity. Our roof looks fantastic now, and we wouldn't hesitate to recommend them to anyone looking for reliable, skilled roofing professionals.

Without doubt the best company I have ever dealt with! From the initial estimate to the final…read morecompletion of the work, everything was well beyond what I expected. Chandler was very professional and always followed up to insure the project was completed on time. Our roof looks great, better than I expected. Another plus was no subcontractors! You will be very satisfied if you choose this company.

There was nothing easy about working with this company. The communication was terrible. They told…read moreus they were coming Saturday morning at six and never showed up. Then said they were coming at noon that day and never showed up. Bill, the project manager had no clue What was going on. I constantly had to call him. I guess every job is $20,000. When you finally showed up to do the siding again on the manager showed up to meet them and looked at me and said where is the material? So they got a late start that day and I had to finally run them off at 9 o'clock at night The worst part is nobody spoke English and I had to call Bill, who had to call the project manager who we could hardly get a hold of. What's worse is we have a security system from third-party that when they were going to take it off they were just going to cut the wire until my wife yelled at them to stop. She saw cameras do not work door doorbell. It's been a nightmare and I'm sorry we did it.

Wow!! So when we bought our house from prior customers, the roof was only 1 year old... this week…read morethe roof started leaking with the heavy rains we had. So we called the roofing company and he said in a very rude voice "the warranty in non transferable" so we have no warranty! And then he said " we can come out there but it will be at your cost!" I said well I don't think it'll be you guys coming out here because your customer service right now is really rough.... then he said " You're not my fucking customer so I don't need to be nice to you!" Hang up No thanks EZ home solutions