1. Family Dollar

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Hobbs, NM

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Family Dollar

2.0 (3 reviews)
Closed • 9:00 am - 10:00 pm

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4 years ago

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JCPenney - 11/15/2023

JCPenney

2.3(4 reviews)
2.8 mi
•$$

Not much has changed at this smal town JCPenney since I was little…read more I found a couple of athletic hoodies for my elementary level kiddos, but just browsing through the women's section there was not anything for my taste. It was mainly geared towards older women. I know I'm supposedly "high risk" according to my OB/GYN, but dang I'm not ready to be these clothes old. The whole store from the outside to the mannequins (see my photo from 11/15/2023) is worn out. Literally! The sweate on said mannequin was falling off and had holes and tear in it! The employees and the security guard seemed nice. I'm glad the hoodies were discounted at 35% off the original price because it wouldn't be worth it to me otherwise. I'm shocked this is the Hobbs' sore, I mean, store.

It seems that JC Penney does not have a complaints service. So I will post my complaint letter to…read morethem here. It is with great concern for your business that I bring this customer complaint to your organization, as it seems that your Department Store Supervision (Denise Woods, Supervisor during my ordeal 11/22/15 6:05 PM) has no problem with showing an utter lack of concern for customer service or resolution as a tactic to ward off customer complaints. I entered the above JC Penney location maybe 15-20 minutes before closing. My wife and I continued shopping without noticing that the store had closed. My wife had about $60.00 of merchandise chosen for purchase. On two occasions I had different employees tell us in a rude manner that the store had closed (10 mins after closing). On the first occasion the employee stated, "we may not 'even' be able to pay for our purchases" (I believe hinting that we should leave the items and vacate the store). On the second occasion an employee felt the need to eavesdrop the conversation my wife and I were having about the ordeal as we walked up to the registers and felt the need to interject a reiteration of the store's closing time. Unbelieveable! I still went ahead and made the purchase but brought up my concerns. The cashiers showed very little concern for my plight, but I made the purchase anyway. The "straw" of the whole situation was that upon trying to exit the store, the doors were locked and not one of the six employees on the store floor came to help me until I asked for the manager. Well, the manager came up to the store-front with the key. I tried to bring up my concern about my treatment in the store and her response was to open the front door and reiterate the stores hours and the fact that they are posted at the front entrance. By this point I was so upset by the continued mistreatment from the staff, which included the management that I asked if I could return my items. Without blinking an eye, the manager ordered one of her employees to execute the transaction, which left me in awe of the customer service strategy I was just witnessing-save face by not caring at all. The ordeal was so upsetting to everyone that one of the employees, ironically enough, told me that if I was going to send a complaint, to inform you that they needed new computers. WOW! This situation could have been defused by a simple apology, as all I wanted was appreciation for being a customer and to be treated courteously. Instead of I got this treatment. Make of it what you will, but it will be a long time before I think about setting foot in any of your stores.

Photos
JCPenney - 07.01.2026

07.01.2026

JCPenney - This mannequin needs serious attention as does the rest of the store 11/15/2023

This mannequin needs serious attention as does the rest of the store 11/15/2023

JCPenney - Girls' sizes. 5/17/2024

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Girls' sizes. 5/17/2024

Dollar General - Reign energy drink. 9/10/2023

Dollar General

4.0(1 review)
0.2 mi

Hello dollar shoppers,…read more Wait... are there really any "dollar" stores left anymore? Methinks not! So let me tell you how I'm judging this Dollar General which seems to be basically in the middle of a rural area. Lol. It is certainly outside the city limits. Just down the street on the same side of the road if you're headed south is another discount store called Family Dollar. Dollar General is quite a bit better than Family Dollar in my humble opionion. Aside from the fact that I was asked to help an elderly lady to walk her through the self-checkout because there were no employees at the registers, I had a nice experience on 5/25/2023. The prices are fairly similar to Walmart's. Examples: Full Throttle energy drink $2.40 10-pack Capri-Suns $3.25 3-pack donut-shaped rawhides $3.80 The store is very organized. Inside was also very clean. The staff members were welcoming and friendly. The dumpster area was much cleaner and tidier than the Family Dollar place. One last thing: they were completely out of ice cream! Ice cream!!! I was taken aback. I really hope they rectify that situation soon because my girls and I love that stuff. I wouldn't go here in place of my usual grocery shopping trips. It's not bad when I need a few last minute items, though. Cash or cards accepted. Ample parking was available.

From the owner: Dollar General Hobbs is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

Photos
Dollar General - Full Throttle energy drink. $2.40. (5/25/2023)

Full Throttle energy drink. $2.40. (5/25/2023)

Dollar General - Very competitive with Walmart's pricing. Really good cat litter. (5/25/2023)

Very competitive with Walmart's pricing. Really good cat litter. (5/25/2023)

Dollar General - Wood crafts. 2/9/2024

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Wood crafts. 2/9/2024

Hobby Lobby - 10.16.2025

Hobby Lobby

4.2(6 reviews)
2.5 mi
•$$

By now if you don't know that Hobby Lobby is a good place to spend an exorbitant amount of money on…read morethings that you don't really need, then you must be from outer space. Also, if you didn't know they are always closed on Sundays, well now you do. This location in a plaza in the middle of Hobbs, NM, has not always had the friendliest service. It seems to be improving ever so slightly, though. Their larger frames in the back of the store all seemed to have some damage to them on 7/25/2023. Perhaps I was just being picky. While it may seem like they have quite a bit of inventory, it never fails that they are either completely out or low in stock on certain items. So I resort to Amazon. And let me tell ya' - in this small town that's a love/hate story in and of itself. TIP Almost everything goes on sale at least 40% off at various times each month. If frames aren't on sale 50% off one week, then try the following week. Or just ask an associate. Parking is free & abundant. Fall decor is now overflowing the shelves... with temperatures in the upper nineties, this is just teasing.

I was there on 8/21 and in the fabric department. The assistant manager was working the fabric…read moretable. She answered all of my tedious questions about some of their holiday door panel projects. I ended up buying one to try because she was so darn nice about it. Seriously, that won me over. Customer service in the Hobbs are leaves so much to the imagination that I was just blown away! This store is impressively clean and pretty well stocked. I go there maybe once every 6 weeks but will be going more often now because they are winning me over.

Photos
Hobby Lobby - The only Fourth of July decorations I could find Made in the USA. 06.09.2026.

The only Fourth of July decorations I could find Made in the USA. 06.09.2026.

Hobby Lobby - 2.16.2026

2.16.2026

Hobby Lobby - 1.23.2025

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1.23.2025

Walmart Supercenter - This is like a wine cooler. Not a fan. 8/24/2024

Walmart Supercenter

1.4(23 reviews)
1.2 mi
•$$

It's an okay Walmart Supercenter…read more Some days it's good. Never great, but good. Other days it's just terrible. There are transients scattered everywhere. The parking lot confuses out-of-towners. Folks put puppies in the back of trucks here. So sad. In the evenings the migratory birds swarm all of the trees and they are so loud. It's crazy. Let's move into the actual store finally... The place has been an absolute mess and then some. Dirty. Unorganized. Open packages. The carts suck. The shelves are empty or damn near it. The attitudes from the employees equal those of the other patrons. Why is it like this? The only reason I give it 3 stars is because of the low prices. Ample parking during the mid-mornings. And at self-check I can still purchase whiskey, tequila, and beer with the assistance of an employee. It doesn't take more than a minute usually. I have found that it's faster and more efficient to do self-checkout as much as I detest it. That sums up this love-hate relationship.

I placed an order at 10am for delivery between 3-5pm. They sent me a message that they attempted…read moredelivery at 3:45 and no one was home. THAT IS A LIE. Then they said they would deliver between 8-10pm. My parents are 89 & 91 years old. This is ridiculous. I'm so mad. 1st that they lie like people are stupid. And 2nd I pay for what they say is +. The only plus is that they won't deliver and can't be honest about their lack on customer service. Worst service ever.

Photos
Walmart Supercenter - Magic Spoon cereal - really good, but pricey. (6/6/2023)

Magic Spoon cereal - really good, but pricey. (6/6/2023)

Walmart Supercenter - Magic Spoon cereal - really good, but pricey. (6/6/2023)

Magic Spoon cereal - really good, but pricey. (6/6/2023)

Walmart Supercenter

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Family Dollar - discountstore - Updated October 2026

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