Cancel

    Open app

    Search

    Casey's Mini Mall

    4.5 (2 reviews)

    Casey's Mini Mall Photos

    You might also consider

    Recommended Reviews - Casey's Mini Mall

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Helpful 7
    Thanks 0
    Love this 7
    Oh no 0

    1 year ago

    This is a quaint area with shops and a diner. We got some tasty popcorn and candy. The shop across the street was nice as well.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    JCPenney - 11/15/2023

    JCPenney

    (4 reviews)

    $$

    Not much has changed at this smal town JCPenney since I was little…read more I found a couple of athletic hoodies for my elementary level kiddos, but just browsing through the women's section there was not anything for my taste. It was mainly geared towards older women. I know I'm supposedly "high risk" according to my OB/GYN, but dang I'm not ready to be these clothes old. The whole store from the outside to the mannequins (see my photo from 11/15/2023) is worn out. Literally! The sweate on said mannequin was falling off and had holes and tear in it! The employees and the security guard seemed nice. I'm glad the hoodies were discounted at 35% off the original price because it wouldn't be worth it to me otherwise. I'm shocked this is the Hobbs' sore, I mean, store.

    It seems that JC Penney does not have a complaints service. So I will post my complaint letter to…read morethem here. It is with great concern for your business that I bring this customer complaint to your organization, as it seems that your Department Store Supervision (Denise Woods, Supervisor during my ordeal 11/22/15 6:05 PM) has no problem with showing an utter lack of concern for customer service or resolution as a tactic to ward off customer complaints. I entered the above JC Penney location maybe 15-20 minutes before closing. My wife and I continued shopping without noticing that the store had closed. My wife had about $60.00 of merchandise chosen for purchase. On two occasions I had different employees tell us in a rude manner that the store had closed (10 mins after closing). On the first occasion the employee stated, "we may not 'even' be able to pay for our purchases" (I believe hinting that we should leave the items and vacate the store). On the second occasion an employee felt the need to eavesdrop the conversation my wife and I were having about the ordeal as we walked up to the registers and felt the need to interject a reiteration of the store's closing time. Unbelieveable! I still went ahead and made the purchase but brought up my concerns. The cashiers showed very little concern for my plight, but I made the purchase anyway. The "straw" of the whole situation was that upon trying to exit the store, the doors were locked and not one of the six employees on the store floor came to help me until I asked for the manager. Well, the manager came up to the store-front with the key. I tried to bring up my concern about my treatment in the store and her response was to open the front door and reiterate the stores hours and the fact that they are posted at the front entrance. By this point I was so upset by the continued mistreatment from the staff, which included the management that I asked if I could return my items. Without blinking an eye, the manager ordered one of her employees to execute the transaction, which left me in awe of the customer service strategy I was just witnessing-save face by not caring at all. The ordeal was so upsetting to everyone that one of the employees, ironically enough, told me that if I was going to send a complaint, to inform you that they needed new computers. WOW! This situation could have been defused by a simple apology, as all I wanted was appreciation for being a customer and to be treated courteously. Instead of I got this treatment. Make of it what you will, but it will be a long time before I think about setting foot in any of your stores.

    Casey's Mini Mall - shoppingcenters - Updated May 2026

    Loading...
    Loading...
    Loading...