My brother and his girlfriend bought me my first pair of Hey Dude shoes for my birthday from Shoe…read moreDept. They were a size too big. I brought them in to see if I could exchange them on 6/21/2023. The young lady I dealt with was amicable, but a bit strange. Nonetheless she guided me in the area where the Hey Dude section was. It seemed like a large section, but it turned out they didn't have the same shoes so I settled for some Wendy glitter in baby pink ones. Apparently that day these were on sale due to "National Pink Day" (not kidding) because even though they were the same price as what my brother bought on his receipt, I ended up with some cash back. The exchange was a quick, painless process. It's a newer Shoe Dept in Hobbs, NM, next to one of the fire stations. I only knocked off a star because you have to ask for panty hose liner from the front registers if you're not wearing socks. Plus some of their aisles were in a bit of disarray. Loyalty program is available. They do have the Brannock foot measuring devices here! Haven't seen those in forever it seems. Can't wait to see if they have any in my daughter's size because she has been dying for a pair.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

My daughters, ages 9 & 10, and I popped into Brown's Shoe Fit Company yesterday (11/15/2023)…read more Because they both made honor roll I was going to treat them to some new kicks. The employees lent us a cozy welcoming. One lady in particular accommodated my daughter with some Hey Dudes. They were too big. The Hey Dude section was small and limited. That was the extent of their offerings for my girls. It was disappointing. Their prices were comparable to other places in town. Because of the service, though, I will return to check out the women's selection which seems to be vast. Ample parking is available out front. They're decorated for the holiday season already!

The place looks old on the outside, but this store is way better than the stores in the nearby mall…read moreand JC Penney. They have a good selection. They don't have the brands I usually go for, but it is better than any store in town. They have Uggs, Clarks, Naturalizer, Sperry's, Merrell. They have nice boots, and the customer service is good. They're very attentive, and eager to answer my questions. I didn't buy a boot here, but I would consider coming back if I need new shoes.

Curvy Trendz Boutique is located inside the Mini Mall in downtown Hobbs, NM…read more Their Facebook page lets you see all the newest items: https://www.facebook.com/curvytrendzboutique?mibextid=LQQJ4d They predominantly sell clothes for women, but also for kids plus hats, bags, purses, shoes, jewelry, makeup, skin products, and a few items for men. What sets them apart from other boutiques in the area is their sizing. For women is starts at small and goes up 6X. There are dressing rooms. Everything is affordably-priced and super cute. I really adore their earrings--all of them! The lady working there on 6/6/2023 was very friendly & helpful. They ship anywhere in the US for a flat fee of $8. Cash App, credit, debit & cash payments are accepted.

From the owner: Women’s clothing sizes S-3X. read more

The Workin' Guys Store is located in downtown Hobbs, NM…read more Parking spots were available out front on 2/2/2024. I was greeted right away by a young man behind the counter. Moments later another amiable employee asked me if I needed any help. She guided me towards the girls' jeans section. This store has mostly Western wear and "workin' man" gear. I'm happy to report that there were some good options here - a bit on the pricey side - but because of the friendly service and mostly clean and well-kempt place, I'll return. They're open 7 days a week and accept cash or plastic.

Really friendly and helpful folks working here! Very appreciative that they let us charge our car…read moreso we could make it on our trip!

Cotton Castle delivers some of the most posh clothing in this small town…read more The store caters primarily women. Albeit younger women. I didn't realize this before I went in school shopping with my two young daughters. They thought it was a cute store, though. They sell blouses, dresses, skirts, dress pants, and just about everything else garment-wise in between... Also in stock is jewelry, purses, shoes, hats, and other accessories. They offer more affordable fashion jewelry, but I also saw a young man purchasing some of their more higher end fine jewelry which was tastefully displayed in a well-lit area. There is abundant, free parking in the North Vista Plaza near Music World and Miller Waldrop Furniture. Their Facebook page seems dead. They are very active on Instagram which is way more up my alley for pics: @shopcottoncastle. Check 'em out!

This is my Aunts store. I really think this is a very nice and unique store for a small town like…read moreHobbs, NM. I really enjoy helping my aunt with work in the store. Cotton Castle is great! Highly recommend if you want cute clothing!

Bootsie's is the absolute best western wear store in Hobbs, NM…read more Mainly because of their service and vast selection of boots. I love the ladies who work here - always willing to help me pick out the best for my liking. Back on 10/06/2023 I bought a new belt ($55.41 including tax) to wear doing cowboy work with my man in Southern Colorado. I've been wearing it at least twice per week since then -- it's great quality! My mom bought my daughters some Ariat jeans here that almost immediately got tears and holes. I am not a fan of Ariat anything, so be warned... Their Wranglers have held up much better. That's my two cents, y'all!

My new favorite store to shop for clothing. The manager and I assume the owner was very courteous…read moreand made sure my selection was good and to my surprise altered the length of my jeans on the spot with no additional charge. A++ service!

Large selection of "items" and "clothing" for women. The lady behind the counter there was super…read moresweet and knowledgeable of her products and gave amazing recommendations. Prices are nothing crazy but average for what you'd spend anywhere else. Definitely worth going by if your interested in "experimenting"

Not much has changed at this smal town JCPenney since I was little…read more I found a couple of athletic hoodies for my elementary level kiddos, but just browsing through the women's section there was not anything for my taste. It was mainly geared towards older women. I know I'm supposedly "high risk" according to my OB/GYN, but dang I'm not ready to be these clothes old. The whole store from the outside to the mannequins (see my photo from 11/15/2023) is worn out. Literally! The sweate on said mannequin was falling off and had holes and tear in it! The employees and the security guard seemed nice. I'm glad the hoodies were discounted at 35% off the original price because it wouldn't be worth it to me otherwise. I'm shocked this is the Hobbs' sore, I mean, store.

It seems that JC Penney does not have a complaints service. So I will post my complaint letter to…read morethem here. It is with great concern for your business that I bring this customer complaint to your organization, as it seems that your Department Store Supervision (Denise Woods, Supervisor during my ordeal 11/22/15 6:05 PM) has no problem with showing an utter lack of concern for customer service or resolution as a tactic to ward off customer complaints. I entered the above JC Penney location maybe 15-20 minutes before closing. My wife and I continued shopping without noticing that the store had closed. My wife had about $60.00 of merchandise chosen for purchase. On two occasions I had different employees tell us in a rude manner that the store had closed (10 mins after closing). On the first occasion the employee stated, "we may not 'even' be able to pay for our purchases" (I believe hinting that we should leave the items and vacate the store). On the second occasion an employee felt the need to eavesdrop the conversation my wife and I were having about the ordeal as we walked up to the registers and felt the need to interject a reiteration of the store's closing time. Unbelieveable! I still went ahead and made the purchase but brought up my concerns. The cashiers showed very little concern for my plight, but I made the purchase anyway. The "straw" of the whole situation was that upon trying to exit the store, the doors were locked and not one of the six employees on the store floor came to help me until I asked for the manager. Well, the manager came up to the store-front with the key. I tried to bring up my concern about my treatment in the store and her response was to open the front door and reiterate the stores hours and the fact that they are posted at the front entrance. By this point I was so upset by the continued mistreatment from the staff, which included the management that I asked if I could return my items. Without blinking an eye, the manager ordered one of her employees to execute the transaction, which left me in awe of the customer service strategy I was just witnessing-save face by not caring at all. The ordeal was so upsetting to everyone that one of the employees, ironically enough, told me that if I was going to send a complaint, to inform you that they needed new computers. WOW! This situation could have been defused by a simple apology, as all I wanted was appreciation for being a customer and to be treated courteously. Instead of I got this treatment. Make of it what you will, but it will be a long time before I think about setting foot in any of your stores.

Lulu & Co is the newest boutique to open up on the north side of Hobbs, NM…read more It's located at the Navajo East Plaza on Bender Blvd across from Tractor Supply. I popped in today (2/14/2024) to honestly just look around. There was ample free parking. At the register I saw some Gold Canyon candles and picked one ($29 for a 14-ouncer) up for an upcoming birthday girl. These are some of the best candles I have ever tried. Lulu is the only retailer in town that sells them & they gift-wrapped it for me! I was done Valentine's shopping long ago, but I couldn't resist a pair of heart-shaped earrings ($12). The ladies working there are extraordinarily kind and welcoming. I didn't see many bodysuits which was what I was looking for, but I'll be back. They have super cute clothes for women for all occasions. Please support this local business!