Thank you, Anthony, for such AMAZING customer service when i needed your input on purchasing a…read morecushion liner for my dog crate.. In an era of poor customer service at most businesses, you sooo stand out as being SUPERIOR in your caring attitude towards a customer in need of assistance.. Kudos to you!!!!! And thank you again!!!

This is a new store and my wife and I decided to see what it has to offer as we have a puppy who is…read moreoutgrowing her harnesses and is a finicky eater. Well we were very impressed with the store. The women who were working that day were all very helpful, and enjoyed playing with our puppy while showing my wife different harnesses and leashes. They did not get upset when she had happy squirts on the floor and were there with paper towels and disinfectant to clean it up. One of the areas I liked is the wall of treats for lack of a better term. They have a large selection of treats, some of them grain free in bins and you can mix and match them and try a wide variety of treats for your dog. You do not have to buy a pound bag and get home and find out that your puppy does not like them and you are stuck with them or end up trashing them. Also they were helpful giving us samples of some new foods to try, because as I said she can be finicky and again you are not buying an 8 pound bag of food to just let it go to waste. I truly recommend this store to all that live in North Raleigh and have pets, give them a look and I am fairly sure you will be satisfied.

Great store and employees I bought dog supplies from there for 17 years. Great dog food and…read moretreats.

I have been supporting Pet Mania for a number of years. I love that it is locally owned. Stock is…read morealways good and well stocked. Customer service is excellent so it's consistently a pleasure to do business here. I recommend this pet store without reservation.

I e been ordering cat food and little online since Covid and picking them up here. Employees are…read morevery nice and helpful and curbside orders are brought out quickly. When I do go in store the employees are helpful when asking questions and very knowledgeable about cats. I dill continue to be a satisfied customer.

Overall vibe was great! Very clean & mostly friendly staff. I will say, there was one cashier that…read moreacted a little up-tight, as though they were a manager. I realized they weren't when they had to call over an actual manger to do my return. I think her name started with an A? Otherwise, the stock they have there is amazing & new! The animals in the back are much cleaner than other places I've seen as well.

I was so LUCKY to find Pet Wants North Raleigh! Erin is a true EXPERT groomer! Best experience EVER…read morewith the owner/groomer team at Pet Wants. Erin and Cooper are incredibly patient and skillful. Erin managed my VERY difficult doodle after many other groomers told me they wouldn't be able to handle him. She not only completed the groom with such skill but she was patient with me and listened to my concerns/questions in advance so that we could both feel comfortable. They kept me updated and the pricing is very fair -- great value for service! I can't recommend this place enough--Erin has a special touch that you won't find with your average groomers! My dog was very comfortable with Erin and Cooper plus their treats are now my pup's new favorite. (Obi says thanks for the Dino too!!)

Small, cute pet shop in the North Ridge Shopping Center off Falls of Neuse. I don't typically shop…read moreover here so I likely would not have noticed it. It was on the Neighborhood Pet Bingo card so I stopped in to get a stamp. While there I browsed the selection and picked out some toys and treats. They were good quality and pricy, but comparable in price to other local pet stores. This shop is unique in that they offer their fresh dry pet food as a self fill station where you pay by weight. Pet Wants offers pick-up and delivery as well. The employee working the counter was welcoming and helpful. Overall, we had a positive experience here and recommend this shop to others!

Their animals seemed uncared for. They don't let you hold the animals because apparently it makes…read moreit hard on them for that human interaction? So you can't hold pets even if you wanted to consider purchasing. You would have to literally buy the animal first. I get it but at the same time there multiple employees that end up doing JUST that and they don't take them home so the policy is just dumb. ALSO they apparently they're supposed to charge for bags but just never do? Hmm.

Welcoming and pleasant staff here. A staff member in this…read morePetco assisted me by checking the back for the Royal Canine food I was searching for. The person went over and beyond. Expressing when the next truck should come and suggesting I should check back. I appreciate the level customer service and attentiveness by this staff member who was a stocker on the day I visited.

Whatta treasure! Hands down the pet store in the great state of North Carolina…read more It's hard to put my gratitude for Unleashed into words but their contribution to Raleigh's culture makes it more than worthy of an attempt. Their downtown accessibility is a cornerstone for pedestrians in a car-dependent city, allowing consumers to avoid buying from big corporations simply based on accessibility, all while contributing to the local economy. Huge plus in my book! I could rant and rave about their staff until we're both sick of me talking. Not only are they knowledgeable - but they are so kind hearted! The friendly atmosphere and unique inventory sometimes inspires me to go in for goodies even when my cat is well stocked. Thank you for improving my cat's quality of life and mine. There's so many enrichment she would've never experienced without you. Y'all are my babygirl's heroes!

This pet store is awesome. I stopped in to grab a few treats and toys for my dog and had a great…read moreexperience. I highly recommend checking this store out if you have pets.

This particular location is always pretty great. But the way they went above and beyond when they…read moredidn't have to is what brought me here I mistakenly ordered food for my pet on a holiday (this past Monday) and completely missed the fact that they were closed (my fault, not theirs. Reading is fundamental lol) Gave them a call today just to make sure my order went through since I opted for delivery, and the employee confirmed they did have my order and apologized for not being open lol totally not their fault. She was sincere and assured me I'd have my items soon. To my pleasant surprise not only did I get a hand written note apologizing for the delay, but they threw in a few treats for my dog as well. They didn't have to do any of that but still chose to be kind and apologetic. People are not the greatest these days. So this was really nice to see. Ten out of ten stars.

The manager Ashley cross was very prejudice, I reported her to corporate! Along with Raquel Hayden…read more I would advise any black or brown person to go to stores where your treated with respect and dignity

Always amazing customer service and I've had great results with all of my purchases. I drive across…read moretown to go to this specific store because I love it so much

The go to store in the Triangle for serious hobbyists. I've never gotten bad advice from them, and…read morethey have great livestock and plants

This is such a great little shop. To start, they have their signature freshly made dog food (lamb…read morebeef, salmon and turkey recipes) its human grade, high nutritional value, informed by science. My dog loves it! The shop is stocked with "all things dog" supplies, great toys, home made dog treats, t-shirts, they also have a section of fun items for cats as well. So fantastic to have such great resource here. This cute place is at The Shops at Vintage Village 9300 Durant Road.

We bring our golden doodle here and they do a fantastic job with her! There are golden doodle…read more"nuances" that an expert groomer knows how to. It make them look like a standard poodle when they get groomed. 5 stars all the way!

I was on there the other day and was trying to purchase a couple of cookies and a hat for my dog's…read morebirthday , the girl was helping one customer making appointments over and over for grooming into August and September.... There wasn't an acknowledgment of I'll be right with you or anything so I stood there 10 minutes and then walked out...... no thank you!! Terrible customer service..