Odes is very professional and considerate to my needs. He is great. Takes good care of inside and…read moreoutside of my house. I don't worry about bugs.

We never signed up for this company, yet they entered our yard without permission to repossess…read moretheir termite bait stations--damaging the lawn in the process. We moved into our home a few months ago. Delays during closing--due in part to the passing of one of the sellers--likely contributed to communication gaps, including any mention of an existing pest control service. Months ago, someone from the company rang the doorbell while I was on a work call. He briefly mentioned that we could contact them if we wanted to continue the service. I meant to follow up, but with no written notice, no phone call, and no additional outreach, it slipped my mind. Today, a technician returned and repossessed the equipment. He rang the bell once (again while I was on a call), then entered the yard and began removing bait stations without speaking to anyone or receiving permission. The lawn was damaged in the process. No notice was left behind, and when I called to ask what happened, the company didn't take any responsibility or offer to fix the damage. Since that brief and unclear interaction months ago, we've hired a competitor mosquito control service--and the difference was immediate. The new provider communicated clearly, respected our property, and acted professionally from start to finish. It was a stark contrast that confirmed we made the right decision not to continue with this company. If you value transparency, professionalism, and basic respect for your home, do not use this company. Their lack of communication and disregard for customer experience speak for themselves.

Customer service is horrible. I asked the sales rep specifically about how they handle mud wasps,…read moresnap traps inside the house, and what they would do for fire ants. The rep totally misrepresented everything. He said they would kill, remove and clean all traces of mud wasps, then spray a deterrent. False. They can only knock off a bit and aren't allowed to actually clean the wall and do not spray deterrent either. Was then quoted $2500 if I wanted them to put snap traps inside the house. Not included as they initially confirmed. And the fire ants are so much worse since DANCAN. I was also told I could cancel whenever, no mention of a 12 month contract from the extremely misleading door to door rep. I went to buy more of what I had that was working from Lowe's instead and requested to cancel. No one calls back. Text support says they will cancel it and have a manager call me. It's been weeks of this and I'm now getting emails that they are trying to come service the address and bill me again. This is absurd.

I rated this company a five star rating in my first review because they did a fantastic job…read more However, I noticed the last time service was done they didn't treat the entire perimeter and then when spreading granules on the ground, he was just walking and talking on the phone throwing it by hand. I then emailed the company and asked for a call back, so I can get the service done, and no one ever called me back. Hoping this is not a sign that the owners have sold.

HARASSMENT & UNPROFESSIONALISM WARNING: This company & Jacob are NO longer welcome on my property…read more Authorities have been notified and will be as necessary. I wasn't planning on writing a review when the mistakes and harassment occurred. I wanted to give Jacob several chances to say "sorry"; however, the apology did NOT happen before, during, or after he admitted he was wrong and saw me crying. All I wanted was an apology for the harassment in my home on 9/11/24. The refund was not necessary. Jacob thought he could disrespect me because I am an Asian woman without my husband at home. Please see below for the harassment in detail. I recently had the unfortunate experience with Jacob at All Pest Solutions on 9/11/2024. Jacob's harassment at my house was unacceptable. The condescending and gaslighting way he handled his mistakes was unprofessional. Instead of apologizing for his mistakes which were discovered by ANOTHER expert from a DIFFERENT company and myself, Jacob became defensive and belittled my concerns (I am an already paid in full and respectful customer who tipped him + his partner $40 for the initial inspection in July). As Jacob stomped into my house, he demanded I come up to the attic with him and my other expert, I refused. I kept raising concerns about his careless inspections which he stated there were no rat activities (which was false and documented by the other expert). He kept arguing and wanted to be right. When my other expert showed evidence of what he missed, only then he admitted, "Yes, I missed that spot outside " - still WITHOUT an apology. He went on another lecture about rats that felt more like a power move. He persistently patronized me by saying "calm down" when I was in obvious distressed CRYING thinking there were intruders upstairs due to the rat noises. He kept dismissing my concerns, making me feel as if I were overreacting when there were issues that were carelessly overlooked by him. What made it worse, he made this all about himself - telling me he has a daughter. Jacob made me feel horrible and scared. He said him and his dad didn't have time for my situation and reviews? I was grateful the OTHER expert from a respectable company called Safe Pro Pest Control, Ryan, was there as a witness. Ryan apologized for Jacob's NASTY behavior. Fortunately, I have cameras and the expert detailing this entire interaction. Background: In July 2024, Jacob checked my lower attic, he insisted there was not any rat activities (false again). He said and it's a direct quote, "It was clean as a whistle". Never heard of that expression until him. When he came back the next week, I insisted he check the upper 2nd attic. Initially, he stated and here's a direct quote," Since the lower attic didn't have activity, no need to check the upper second". But I pushed him to check and said, "Please humor me and check the second attic". I documented this in my journal and have camera footages. When he finally agreed, he admitted, " Well I take that back, there's activity in the upper attic". I was respectful to him and his partner by tipping $40 when they sealed the roof and garage; however, as he kept lecturing me on rats, he came off arrogant, a "know it all" since his family owns the business. It was so off-putting, but I remained respectful on our interactions. He did not know how to read a room when I simply wanted him to check the house NOT to lecture me on rats. I hired him in desperation since it's my first home. According to the other expert, Jacob sealed only my garage and roof well. However, he was careless since he missed key spots which led to rats coming into my house. Now, I am with a different company setting traps in 2 attics, resealing outside, and installing cameras in attics. Jacob needs to work on his condescending demeanor, coupled with an arrogant refusal to acknowledge my concerns, made me feel undervalued as a respectful paid customer and person. Just admit when you're wrong and apologize. I would strongly advise anyone looking for pest control services to steer clear of this company.

I've been using All Pest Solutions for about 10 years. Denny has been outstanding, he's thorough,…read moreon time, friendly, and professional. I recently had a wasp nest that was becoming an issue and Denny came by the next day to handle it. Highly recommended!

I cannot rave enough about the services provided. I had persistent issues with all sorts of pests…read moreto include swarms of midges (as I live in a new build community that has a greenbelt in the backyard and lake near). I had contracted with multiple other pest control companies that are widely known however, their services in terms of results fell short. I could not even open my back door patio and enjoy my backyard. This had gone on for two years before I finally found Titan Pest defense, and after the first treatment, everything had greatly improved and I am able to enjoy my home fully again. Everything has been phenomenal from customer service, communication, reasonable prices, and fair treatment without upselling. If you are in need for pest control services of any sort, don't think about it. Just do it. Call Titan Pest Defense.

Called had an ant problem in kitchen, Kristen helped make me an appointment ASAP. She was kind and…read moreunderstanding of my problem. Jordan came an did a very thorough job and explained to me what was going on around my home. He is very knowledgeable, kind, and made me feel better about my situation. I highly recommend this company. They are easy to work with, honest, affordable and very thorough.

Great company, reasonable priced. Just felt very trusting during inspection. Very professional,…read morefrom the person who answered the phone (Kristen) to the technician (Trey). I will always use them going forward.

Update: A few days after this service we continued to have spider and started getting ants. The…read morestuff they used smelled so strong that our house smelled minty for 3 days. We tried giving the treatment sometime to work but our bugs have gotten worse. I reached out to them on yelp (the same we we have been communicating) and now they are ignoring my message (I've messaged once asking about a guarantee). We have since moved to terminex and they are amazing. Came and sprayed and our house didn't smell. We have seen one spider since and they are coming back to spray free of charge. If you want a dependable pet control guy call Jake at (708) 307-3928 and tell him Rene sent ya. He can be reached anytime via text and is always happy to answer your questions. Initial review After moving into our new home we looked around at a couple places. We decided to go with bonds and we are so happy. Our technician was a few minutes early and was extremely friendly and knowledgeable. He sprayed indoors and outdoors and answered all of our questions. We also appreciate that there is a no contract option. If you are looking for a great pest control company with amazing customer service, these are your guys!

Eddie was amazing and worked with our schedule very well. He came on a Sunday which is amazing,…read moreconsidering we are typically super busy during the week. We even had to reschedule from an early morning time to one later in the afternoon and he was very flexible. Upon arrival he introduced himself and presented my wife with a card to confirm who he was before entering our home. He listened to our concerns first and provided a plan that would best fit our needs. Eddie was very personable and we felt comfortable with him in our home. The service provided today was fast and efficient and are we truly pleased. We have been set up in his system as a reoccurring home for his services to ensure these country critters stay out of our home. Along with these Texas ants that love to come and play. Happy Yelping!!

Another pest control company referred me to Manny and told me to reach out. I shot him a text and…read morehe answered promptly. Scheduling an appointment was super easy, luckily as I was fixing to move in and only had 1 day to get everything in order. He showed up 10 minutes early and was very professional, prompt and thoroughly sprayed the inside, outside and patio. He even put a solution in the sink that'll eliminate gnats. Will call again in the next 3 months to schedule a quarterly spray. Do not hesitate to reach out to him!

Manny is the bomb . Helped me with a termite problem . Don't hire a big company who gets their…read moretechs off of Craigslist . Manny is honest and reliable plus he's a certified applicator and knows his stuff !

Poor communication. Unfinished work. I made the mistake of hiring with no contract so even though…read morethe company comes with a Yelp assurance, I'm unable to get my money back. Not recommended.

Very professional and completed job in record time safely and cleaned up well. Very competitively…read morepriced. I could not even tell they were here except that a 75 ft ugly half dead tree on my property was gone. I highly recommend.