So in the battle between my covered-in-ice driveway and Jay, the driveway unfortunately won. His…read morevehicle did not make it up to my house and we wound up calling AAA to pull him down the hill safely. But despite this 3 hour scary snafu, Jay remained incredibly patient, kind, considerate and professional throughout that ordeal. Once it was finally handled he got right to work on my wood stove and did an excellent job with that too! 5 Stars are not enough in my opinion!!

Jason was thorough and so nice. He gave us a good tutorial on our furnace oven and fireplace which…read morehelped us so much as new homeowners. He whistles while he cleans, a true Mary Poppin's chimney man. ;-P

My husband and I recently purchased a house with a chimney in poor condition. We called Hudson…read moreValley Chimney to have them come out and inspect it. Kelly answered the phone and was very pleasant, professional and helpful in facilitating an appointment and explaining the process of what the inspection would entail. This was very helpful as we have never had a chimney before and weren't sure what to expect. Eric came out for the inspection and was very professional and explained everything in detail. Despite this, there unfortunately was still a misunderstanding on our end. We reviewed the reports and decided to get both the creosote treatment and boiler liner installation. Dave and Matt came to do those and were friendly, efficient and clean. Later, when my husband looked at the work they did, it did not appear to be what we were previous told it would be at the initial inspection. We expected masonry and busting through the cinderblock and there didn't seem to be any of that. We wanted to make sure they were doing what we had been told they would do. We called and spoke to the owner, Robbie, who listened attentively to my husband's concerns. He very professionally and calmly explained the misunderstanding and apologized, explaining that honest work and customer satisfaction is of their upmost priority. We were very impressed with how he handled this and left the conversation having 100% faith in this business and its service people. He even came out again to repair some cracks that had formed once the cement had dried. Robbie went above and beyond to make sure we were satisfied customers. It is rare to see such dedication and commitment in customer service! Thank you for your quality work in restoring our chimney!

Don't let the sooty stuff fool you; Hudson Valley Chimney runs a clean ship. A clean tarp is placed…read moreand all of the tools are maintained in a clean fashion. HV Chimney has been the only service I've used since purchasing my home 17 years ago. And Larry has been my go-to for advice and insurance that the job was properly managed. On this cleaning trip, Larry thoroughly inspected and cleaned the wood burning insert they recommended and installed a little less than a year ago. I didn't expect it to be a big job since we've used the fireplace just about four months in 2025. ( I almost put the service off a bit longer to save a few bucks.) My safety minded brain would not let me. THE DAY OF THE APPOINTMENT: my stove was not in use for months over the warm weather, so we we able to proceed. TIP: DO NOT USE UOUR FIREPLACE FOR AT LEAST 48 hours and insure there are no hot coals or they will need to reschedule for safety. We were ready to proceed. I'm glad I kept my appointment because more soot had built up in the nooks and crannies than was visible. SAFETY FIRST!!! Larry did his usual thorough examination and cleaning an left my living room tidier than he found it. I am considering options for a second fireplace that we decommissioned nearly 15 years ago. Larry took a close look and offered several great options for me. He's honest and Kelly at the office is wonderful and responsive, too. If you are lucky enough to have Larry work on your home, have the black coffee ready. FIVE STARS!!!

First, I believe their correct address is 1785 Route 44, Pleasant Valley, NY 12569. Tel is 845 635…read more3132. The owner (I think) is Bill Wing. I assume the listing info is incorrect because they are not thinking about the influence of the Internet or of Yelp. They sell wood burning fireplaces, fireplace inserts and Pellet stoves. I am a customer and they have been honest and knowledgeable. I do not hesitate to recommend them.

I bought a wood-burning insert from Heat Survival in Pleasant Valley several years ago and was very…read morepleased with both the help I received in selecting an appropriate insert and its safe installation. Recently, when I needed a replacement part, Javier could not have been nicer or more helpful --tracking it down, keeping me updated, calling as soon as it arrived, and giving helpful suggestions. He even checked the part before I picked it up to be sure it was correct and in good condition. The customer service is exceptional, and I feel confident relying on their advice to keep my insert safe and working well.

A crew from Absolute Precision recently completed work on our chimney including replacement of…read moredamaged bricks, new bluestone cap, and installation of liner. From beginning to end everyone we met was professional and courteous. Mike gave us a detailed quote and explained everything that was needed and why. Chris and the crew were able to start work sooner than anticipated and completed the job in less time than originally expected. They left the area looking better than it did when they arrived - everything clean, neat, and back in place. My husband is very particular about how people work on our house because he usually does the work himself, but working on a two story chimney was not something he was equipped to do. He was very happy with the way the crew worked, how careful they were about the roof, siding, and gutters, and the great job they did. A big plus in our book. Reliable, quality work. We would definitely recommend this company. Quality workmanship with professional and courteous service.

We had a leaking chimney which led to water coming through our ceiling. Mike at Absolute Precision…read moreand his team did an excellent job identifying and fixing the issue quickly. I highly recommend them. We have been leak free for 6 months despite the heavy rains we've been getting all summer. Glad we used Absolute Precision and they will handle our chimney needs going forward.

Excellent. Came when they promised, fixed the stove, very knowledgeable, made recommendations for…read more future care.

Had a wonderful experience with Russ and Liz. They showed up on time and did a great job servicing…read moreour pellet stove--it's never run better. They were neat, friendly, and answered all our questions. We will definitely use them in the future for all our pellet stove needs.

A great team! after getting a super high quote from someone else, Tri County was recommended as a…read moresecond opinion. They were responsive, efficient and thorough, and came in at a great price. They were straightforward and pragmatic in their estimate. The work was done quickly and without any issues. They completed the work I requested, and brought me up to code! Great job.

After 2 years of an unusable fireplace! We officially have a wood burning insert!…read more When I tell you this has been a LONG road! 3 chimey companies wouldn't touch the job, we have an old house and a very BIG request! We didn't want a huge stove that took over the living room. We wanted somethint that fit in our existing space! We didn't want to convert to gas or electric. I felt so defeated! Then my mom was behind a truck one day. Tri-county Chimey builders. She said it can't hurt to call them. So I did, Frank and his son in law Anthony came out in November todo an estimate and see if they could do it. "This is a BIG Little job he said. we need jack hammers to remove parts of the brick. We need to remove the damper and the flu to run a liner. But it's not impossible." What I heard was he could do it! So I got all my ducks in a row and called him Thursday last week. He came back out to the house same day! He said we could do it Tuesday! Today with lots of tools and experience they made my BIG little job come to life! In the spring they are going to completely re-store our original chimney! Which is stone and not brick! Again a job NO other company is willing todo! While my house is small it feels like home, my husband & I want to keep as much charm as we can! So if you need a Chimey repair man Frank is your guy! Have a Chimey you never used frank is your guy! Have a job no one else wants Frank is your guy!

sitting by the fire right now and wanted to send a hearty thank you to fireside warmth. it took us…read morea year after our initial quote to figure out how to drop 10k for the stove and liners (boiler also). fireside were honest, straightforward and fair from day 1 till completion. so many local vendors try and scare you over necessary services, just weird pressure and bad vibes. fireside on the other hand, acted normal, transparent, and they also didn't make me feel like an idiot with this thing i knew nothing about. it was like buying a thing from mature proficient people who didn't dress up the issue or make it about something else. now, we are feeling safe and enjoying an amazing fire. i'm just really happy and grateful and recommend working with them if you're in the market. two thumbs up.

Quick and neat installation love my wood stove It's so cozy and really has been a major…read moreimprovement to our home.

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more

I had D&J install a fireplace insert last week. The guys seemed nice and Junior knowledgeable, but…read morethey altered my chimney caps and left my boiler flue cap wide open to the elements and any critters (see before and after photos). Not giving me a heads up to call someone to cap the boiler flue? I didn't know this until I went up to the rooftop to check out the situation myself, because a storm was coming through and when I looked at the chimney from ground level it looked wrong. This could have been a disaster if I didn't catch it and called another company who was available to come by and cap the flue. Not sure what these guys are doing, but seems sketchy to me. Also tried to convince me I need a new chimney, roof and boiler set up. Second opinion said no to all. Two stars because fireplace insert is working.

D&G is honest, reliable, and highly skilled. Crew did a beautiful job repointing and restoring our…read moreaging chimney. We also upgraded to a handsome bluestone crown for better runoff and a healthier chimney. Crew is polite and focused, they worked quickly and took great care around plants and other exterior furnishings. D&G charged us a fraction of what another larger chimney company quoted, and meticulously maintained our chimney's original character - true artisan masonry!

Have nothing but good things to say about Gerardo and his team - they did great work gave me a fair…read moreassessment of the issue we needed to address and handled the job quickly. I highly recommend them for any chimney repairs and I will use them in the future.