We used Heidi for college graduation flowers. We scheduled for a drop off at our hotel at 8 am,…read morewhich was really kind of Heidi to begin with, but when we learned that we really needed to depart the hotel at 7 am, she happily arrived at 6:55 with beautiful flowers. If we ever need flowers in the Boston area again, Heidi's Busy Bee Florist will be the only place for us! Thank you Heidi!

A zero would be too high of a rating but unfortunately one star is the lowest rating possible…read more The owner is rude, unprofessional and unkind. This makes the flowers irrelevant. I try to support local, small businesses. I have purchased many flowers from this shop over the years. Most were online with delivery. Thankfully any of the times I was in the shop I had minimal interactions with the owner. I recently called the shop and spoke with Heidi to order an arrangement for my brother in-law's burial. I explained that this was especially difficult as he was killed in an accident. We decided on an arrangement, a price and a day/time that I would pick them up. When I arrived for pick-up the flowers were more expensive than the price we discussed. No explanation was given and when I asked about it she said it was because she used more roses. I think that any consumer would agree that a business should never change an invoice without notifying the customer. It doesn't matter if it is for $15 or $500. There was a price and it was agreed upon. If she wanted to change things, she needed to check with me first Her response was unprofessional and unkind. "You am never happy" and went off about the flowers, etc. I did complain ONCE about a delivery that was VERY small and skimpy compared to the photo and the price. What she said was untrue and uncalled for. When I told her that I could not have this conversation with her on this specific day as I was going to a funeral (which she knew) and to please just run my credit card, she did not stop. I had to ask her again to please stop talking and to just run my credit card. The icing on the cake was that my credit card was charged TWICE for this arrangement, which was several hundred dollars. That was an ordeal itself to get it corrected. I will NEVER purchase flowers from this business again. I hope whatever satisfaction she got from being so unkind to me on such a difficult day was worth it.

We received a bouquet of flowers today for my daughter's birthday, and we are delighted with the…read morequality !! the freshness of the flowers, the beautiful arrangement , the size of the bouquet !! we have reached out to the friend who sent them to tell her what a magnificent gift you do not need to go anywhere else but here for your flowers! Fabulous!

Very nice and helpful staff. Patient while I decided colors and flowers. Flowers were very fresh…read moreand high quality- lasted a long time. Prices are reasonable. Would definitely recommend them!

Absolutely beautiful bouquets! Long lasting and amazing…read moreservice. Always good quality and are willing to replace any Willy buds. Lovely flowers exceptional professional service

The flower arrangement that I ordered for my husband's burial had all the colors of the most…read morebeautiful sunset. It took my breath away. I definitely made the right choice to use Stephanie's.

Wasn't happy when I was there on a holiday and what seems like friends that showed up got a freebie…read morebut not for me. It was very unprofessional. (A once regular customer...no more.)

What a gem the service, the quality, and the affordability are here! You'd never guess from the…read moreshed-looking mobile-home look of the place, but check out their bouquet of calla lilies and tulips -- doesn't it speak for itself? (Granted the vase is my mother's, but still, where do you find a floral arrangement so full and perky like that, for less than $100?!). Also it's a local family business, and always a pleasure to interact with the staff.

Unbelievable worst Valentine's Day ever if I could give 0 stars I would!!!! These people are so…read moredisrespectful I paid $300 for these and look at these!!! Horrible had to send my girlfriend back on Valentine's Day and they had such a bad attitude to fix it! Never again biggest con artist in this flower game I never do these type of reviews but these guys are so bad and I'm highly upset having to have a day like this on Valentine's Day please do not buy from them they need to be out of business !!!!

The plant arrangement was more beautiful in person than it was in the pictures. Ordering from out…read moreof state is always a bit scary because you don't know if your going to get what you paid for. Delivery was great. I highly recommend this shop to anyone needing to send flowers/plants, Just what I hoped for. Thank you so much for mom's smile for her a beautiful arrangement. Regards, Awilda Rivera (Windy)

~This review is based off experience, was unable to purchase~…read more I've been eyeing Capelo's for a couple weeks not as I wanted to get my mother in law some flowers for her birthday. I would rather support local than chains/grocery stores. So my plan was to stop in on Saturday in which their hours on google and everything else said 9am-3pm. When I arrived at 1pm parking was hard to find. I ended up going down a side neighborhood street to park. Once I walked over to the store it was looking dark with no open sign. Door was locked and when I peaked in there was definitely no one working. I am just disappointed that google hours, Facebook hours and yelp all said they were open until 3. I understand it was a holiday weekend and everyone enjoys time off but at least on their door to their business they should have a sign explaining that they're closed and even maybe post something about it as I could not see any information anywhere. Unfortunately I feel like I won't try to give them business in the future as I feel like my time was wasted but I always have a change of heart. We shall see.

I received a beautiful flower delivery from Capelo's as a get well gift from my best friend. The…read moreflowers were gorgeous and lasted so long. I would highly recommend ordering from them!

After researching online and calling numerous florists in the Concord, MA area, I quickly grew…read moredisenchanted with what should have been an easy, feel-good experience: sending flowers. Granted, it was 2:30pm on a Wednesday afternoon and I was hoping for same-day delivery, but the arrangement was just going to a local hospital--totally doable, right? Wrong. So very wrong. Several online vendors immediately declined the order due to timing. One shop told me they could accommodate my timeframe, so I asked if I could email, text or verbally share a link with the arrangement I had in mind? This was met with an exasperated sigh, followed by an explanation that they didn't have those flowers. Mind you, this was before I even described it or sent a link/photo. Next. When I stumbled upon Copper Penny Flowers' website, I was instantly drawn to their fresh, modern arrangements in stunning colors--a far cry from the ho-hum, generic selections I'd seen everywhere else. I figured they'd be way out of my range, but when I called to inquire about alternative options, Caroline couldn't have been more upbeat and helpful. Unlike so many others, who led with what they weren't able to do for me, she asked open-ended questions and suggested minor tweaks and modifications to mirror the essence and volume of the design I envisioned, kept it within my budget, and was able to include same-day shipping in the final price we agreed upon. She designed an arrangement over the phone that utilized my favorite blooms in an incredible color scheme, in a gorgeous, contemporary design. Better still? She let me know that they'd deliver it within the hour. Done and done! Needless to say, it took all the pain out of purchasing a floral arrangement across state lines, and I couldn't be more pleased with my experience. Kudos to Copper Penny Flowers! I have already added the florist to my contact list for any and all floral needs in the area. May the small, local florist--who actually collaborates with the customer vs. a borg with zero flexibility--continue to bloom and thrive!

My in laws favorite flower place. I ordered flowers last year and this year for her birthday. The…read moreservice is very friendly and efficient. Not to mention the flower selections are beautiful.

After a long search, I found this place in Norwood and decided to try them out to send flowers to…read moremy mother for Mother's Day. I picked a pretty looking bouquet and processed the order. I shortly received my confirmation email with all the details of my order. After a few days of my mother never thanking me or mentioning anything about to flowers, I realized they were never even delivered. If there was any issue, why not call me and let me know? Instead they had the nerve to send me a "thank you for choosing them" email some days later. I called them and the woman on the other end of the line had the nerve to be rude to me. What a shame.

I was a little bit nervous about ordering a casket spray from yelennas in Norwood since their price…read morewas 100-175 cheaper than others in the area. It was beautiful and I'm glad I went with them.